Director Services Account Executive

Overview

We are seeking an experienced and results-driven Services Sales Account Executive to join Microsoft One Services Sales team, based in Shanghai. This role will focus on driving Microsoft Services business growth across Digital Native and Internet customers in East and South China.The ideal candidate brings strong experience in managing a large portfolio of customers, a deep understanding of the internet and technology industry, and a proven ability to identify and close consulting and support services opportunities.The role requires strong strategic selling capabilities, executive-level relationship management, and cross-team collaboration to accelerate customers' cloud and AI transformation through Microsoft Industry Solutions Delivery (ISD) and Unified Support offerings.

Responsibilities

Services Sales Growth: Identify, develop, and close consulting and support services opportunities across a broad portfolio of Digital Native and Internet customers, driving revenue growth and customer success.

Account Strategy & Planning: Develop and execute Services Sales account strategies aligned with customer business priorities, Microsoft Cloud consumption, and AI transformation initiatives.

Pipeline & Deal Management: Own the end-to-end sales cycle, including opportunity qualification, solution positioning, proposal development, commercial negotiations, forecasting, and deal closure.

Customer Relationship Management: Build and maintain trusted relationships with customer executives and key decision makers, understanding their business priorities and technology challenges to identify new opportunities.

Unified Support Growth: Drive Unified Support acquisition, renewals, and upsell opportunities through proactive account engagement and value-based selling.

Cross-Team Orchestration: Collaborate closely with Microsoft account teams, technical specialists, customer success teams, consulting and delivery organizations to deliver integrated solutions and a seamless customer experience.

Industry & Competitive Insights: Stay current on cloud, AI, and internet industry trends, customer business models, and competitive offerings to position Microsoft Services effectively.

Qualifications

Required Qualifications

Bachelor's degree with 5+ years of consultative or solution sales experience in the technology, cloud services, or related industry, or equivalent experience.

Proven experience managing a large portfolio of 20+ enterprise or commercial customers simultaneously, with demonstrated ability to prioritize accounts, develop pipeline, and drive sales execution at scale.

Experience working in internet/technology companies or managing Digital Native and Internet industry customers, with a strong understanding of their business models, cloud infrastructure, and technology priorities.

Have consultative selling, opportunity management, commercial negotiation, and executive stakeholder engagement skills.

Excellent communication, presentation, and collaboration skills, with strong English proficiency in both written and verbal communication is highly recommended.

Ability to work independently, manage multiple priorities, and collaborate effectively across cross-functional teams.

Based in Shanghai, with the ability to cover customers across East and South China.

Preferred Qualifications

Bachelor's degree in Business, Information Technology, or a related field with 5+ years of  sales experience, or equivalent experience.

Prior experience selling cloud consulting, professional services, enterprise support, or technology solutions.Familiarity with Microsoft Azure, AI solutions, cloud migration, and enterprise support services.

Established knowledge of the China Digital Native ecosystem, including leading internet, e-commerce, gaming, and AI companies.

Demonstrated success in driving complex sales opportunities and managing multiple customer engagements in a fast-paced environment.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.