Low Voltage Technician

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

We are currently seeking a talented individual to become a Low Voltage Technician. An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Low Voltage Technician is responsible for assisting with the installation, maintenance, troubleshooting, and repair of low-voltage cabling systems and related IT infrastructure throughout Oaklawn Racing Casino Resort.

This entry-level position is ideal for an individual with 1–2 years of hands-on experience in low-voltage systems, structured cabling, telecommunications, or related technical work who is interested in expanding their skills within an Information Technology Department.

The Low Voltage Technician will work closely with experienced IT professionals to support reliable network connectivity and technology operations throughout the property.

• Assist with the installation, termination, testing, and repair of low-voltage cabling, including CAT5e, CAT6, and fiber optic cabling.
• Install and maintain network data outlets, patch panels, cable pathways, and cable management systems.
• Assist with the installation and relocation of network equipment, wireless access points, computers, printers, and point-of-sale (POS) systems.
• Troubleshoot basic network connectivity and cabling issues under the direction of IT leadership.
• Support telecommunications infrastructure, including telephone and VoIP cabling.
• Assist with low-voltage infrastructure installations supporting surveillance, security, and access control systems, as authorized.
• Perform cable testing and identify damaged or improperly connected cabling.
• Help maintain organized IT equipment rooms, network closets, and telecommunications spaces.
• Assist with technology installations associated with renovations, expansions, and property improvement projects.
• Respond to IT service requests involving cabling, connectivity, and equipment installations.
• Maintain accurate records of cable installations, equipment locations, and completed work.
• Work with IT Team Members, contractors, and vendors on assigned projects.
• Follow established safety practices, IT security procedures, and property policies.
• Perform additional duties as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Basic understanding of low-voltage cabling and structured wiring systems.
• Familiarity with common hand tools, cable testers, and installation equipment.
• Ability to follow technical instructions, diagrams, and installation procedures.
• Basic knowledge of computer networking and connectivity.
• Strong troubleshooting and problem-solving skills.
• Willingness to learn new technologies and develop technical skills.
• Ability to work independently on routine assignments and seek guidance when necessary.
• Good communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively with other departments and IT Team Members.
• Ability to manage multiple tasks and respond to changing operational priorities.
• Maintain confidentiality of sensitive IT infrastructure and property information.
• Demonstrate professionalism and a positive attitude when working with Team Members, vendors, and guests.
• Show initiative and a willingness to learn from experienced IT professionals.
• Support Oaklawn's commitment to teamwork, operational excellence, and exceptional guest service.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to obtain and maintain an Arkansas Gaming License.

The following are beneficial but not required:

• CompTIA Network+
• BICSI Installer Certification
• Fiber Optic Association (FOA) Certification
• OSHA 10-Hour Safety Training
• Must be able to obtain and maintain any required gaming license or regulatory approval.

EDUCATION AND EXPERIENCE

• High school diploma or GED required.
• 1–2 years of experience in low-voltage cabling, telecommunications, network installation, or a related technical field preferred.
• Basic experience with CAT5e/CAT6 cabling, cable termination, and testing preferred.
• Familiarity with fiber optic cabling and network equipment is a plus.
• Technical school training or relevant certifications may be considered in combination with hands-on experience.
• Previous casino, hospitality, or commercial facility experience is helpful but not required.

OAKLAWN HOT SPRINGS ARKANSAS IS AN EQUAL OPPORTUNITY EMPLOYER.

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.