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Rillet

AI-powered ERP and real-time accounting

Director of Partner Implementation

Implementation & Technical Account ManagementUpdated on Nov 11
Full-time

About the Job

Requirements

  • A track record building and running partner, channel, or systems integrator programs, ideally for enterprise resource planning or other finance software.
  • Experience hiring, developing, and leading a team of managers, with a record of building high-performing teams.
  • Strong relationships with accounting and consulting firm leadership, or the ability to build those relationships quickly, and comfort leading through influence.
  • Implementation depth to judge quality and troubleshoot partner work hands-on.
  • A builder’s instinct for systems over one-off projects, including scalable playbooks, cadences, and tools.
  • A fast-moving style, attention to detail, and energy for startup pace.
  • Strong organization to juggle multiple partners and priorities, and clear communication across technical teams, non-technical teams, and executives.

Responsibilities

  • Oversee implementation partners and run business reviews with partner leadership on capacity, pipeline, quality, and growth.
  • Hire, coach, and develop Partner Implementation Managers, and grow the team as partner volume increases.
  • Define quality standards for partner-led delivery and run project health reviews.
  • Own the curriculum, readiness bar, and onboarding playbook to take new partners from kickoff to independence.
  • Own the escalation path for platform, data, and configuration issues, and turn recurring problems into improved documentation, training, tooling, and product feedback.
  • Run weekly team reviews, monthly partner reviews, and quarterly business reviews with the VP of Solutions, and report program health metrics.
  • Maintain playbooks and tooling that enable the program to grow without requiring the director in every room.
  • Partner across company functions to help partners and the implementation team succeed.

Desired Qualifications

  • Experience with ERP systems such as NetSuite, SAP, QuickBooks, Sage, or Oracle, and with SaaS revenue recognition and ASC 606.

About the Company

Rillet

AI-powered ERP and real-time accounting

Rillet runs an AI-native ERP and accounting platform that replaces legacy systems with a real-time general ledger and autonomous AI agents that manage financial workflows under human oversight with full audit trails. The SaaS product integrates with Salesforce, Stripe, Ramp, and Brex to handle multi-entity, multi-currency operations, with AI agents performing workflows like invoicing, reconciliation, and reporting while preserving governance. It differentiates itself through a real-time GL, AI-driven automation with human oversight, and partnerships like EY for finance transformation, enabling expansion beyond tech into sectors like biotech and healthcare. The goal is to simplify and modernize enterprise finance by offering an end-to-end, auditable platform that replaces traditional ERP and accounting suites and helps finance teams run more efficiently.

Company size
201-500
Company stage
Series C
Total funding
$208.5M
Headquarters
New York City, New York
Founded
2021

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