P

PENN Entertainment

Operates casinos, racetracks, and online betting

Hostess Cashier

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timeYoungstown, OH, USA$11In-person

About the Job

Requirements

  • Able to work on a point-of-sale system.
  • Must present a well-groomed appearance.
  • Must know and comply with department, property, and company policies and procedures.
  • Must have a high school diploma or equivalent combination of education and experience.
  • Must be able to read and interpret documents in English, including safety rules, operating and maintenance instructions, and procedure manuals, and communicate verbally in English; written communication in English may also be required.
  • Must be able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, including calculations involving U.S. money, weight, volume, and distance.
  • Must be able to operate an adding machine and have basic computer skills.
  • Must apply common-sense understanding to carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
  • Must be able to qualify for licenses and permits required by federal, state, and local regulations.
  • Must meet the physical demands of the role, including standing, handling objects or controls, reaching, talking, hearing, and lifting or carrying up to 25 pounds, with reasonable accommodations as applicable.
  • Team members must be drug free.

Responsibilities

  • Provide fast, friendly, professional, and responsive customer service to restaurant guests and staff, and greet and welcome each guest entering the restaurant.
  • Seat guests according to specified rotation requirements.
  • Maintain proper seating and reservation documentation.
  • Monitor the restaurant for table availability.
  • Keep the designated working area clean and organized, and assist in maintaining the cleanliness of the dining room and cashiering area as needed, in accordance with health and safety standards.
  • Assist servers and bussers as necessary or required.
  • Complete all assigned closing duties at the end of the shift.
  • Know and promote current events and programs, and give guests directions to all areas.
  • Thank customers, invite them back, wish them luck, and make it easy for them to return to play.
  • Perform other reasonable, related duties as assigned.

Desired Qualifications

  • Previous customer service experience in a high-volume operation.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

Recently Posted Jobs

Explore more opportunities at PENN Entertainment

See more jobs