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ASSA ABLOY

Global leader in access solutions

Technical Sales Support

Pre-Sales Solution EngineeringUpdated on Nov 14
Full-timeGothenburg, SwedenNo salary listed

About the Job

Requirements

  • Higher education in a technical field or equivalent professional experience.
  • 3–5 years of experience in technical sales support, technical consulting, or a related role.
  • Proven experience within the industrial door and/or residential garage door industry.
  • Strong technical understanding of door systems, applications, and installation requirements.
  • Experience working with dealer networks and indirect sales channels.
  • Experience with Microsoft Office, customer relationship management systems, and sales-related software.
  • Fluent Swedish and English, both written and spoken.
  • Ability to analyze problems and find solutions.
  • Ability to communicate technical concepts clearly to technical and non-technical audiences.
  • Ability to manage multiple priorities and work independently while collaborating with colleagues.

Responsibilities

  • Analyze customer requirements and recommend suitable technical solutions.
  • Provide technical support to customers, dealers, and internal stakeholders.
  • Explain complex technical concepts in a clear and understandable manner.
  • Support the resolution of technical issues and product-related inquiries.
  • Prepare technical proposals, specifications, documentation, and reports.
  • Deliver product and technical training to customers and dealer partners.
  • Act as the primary technical contact during project execution and implementation.
  • Collaborate with Sales, Product Management, Customer Service, and Quality teams.
  • Monitor market trends, product developments, and industry innovations.
  • Maintain accurate records of customer interactions, support cases, and projects.
  • Travel within the region to support customers, training activities, and technical meetings.

About the Company

ASSA ABLOY

Global leader in access solutions

ASSA ABLOY provides access solutions including mechanical locks and electronic security systems to secure doors, buildings, and identities. Its products work by combining physical locks with digital access control: mechanical locksets for doors, electronic locks and smart cylinders that can be opened via codes, cards, keys, or mobile apps, and identity solutions from HID Global that manage secure credentials and access permissions across systems. The company differentiates itself through a large, diversified portfolio of brands and products, a long track record of strategic acquisitions (such as Yale Locks and HID Global), and a global presence in over 70 countries, which lets it serve many customers and integrate hardware with software and identity management. The goal is to maintain leadership in the access-solutions market by expanding offerings, geographic reach, and coordination across physical security and identity technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1880

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