Marriott International

Manages and franchises hotels around the world

Food & Beverage Supervisor

Food & Beverage Operations ManagementPosted on Nov 11

Full-timeMilan, Metropolitan City of Milan, Italy€25.3k - €30k /yrIn-person

About the Job

Requirements

The candidate should currently be in a similar role and have solid experience in businesses similar to the employer's, particularly in hospitality.
The candidate must have an excellent level of English.
The candidate should have a guest-focused, service-oriented approach, attention to detail, problem-solving ability, good communication, flexibility, adaptability, proactivity, initiative, organisational skills, and leadership skills.

Responsibilities

Act as the main point of contact between management and operational staff alongside the other supervisors.
Work across different shifts and services according to operational requirements.
Maintain an on-floor presence and manage front-of-house service operations.
Manage the team during service and organise the team before, during, and after service.
Manage and coordinate temporary staff in compliance with current regulations.
Manage orders and control stock using the Marriott management system.
Know dishes and describe them to guests.
Know wines and basic food-and-wine pairing.
Compile orders and ensure pantry stock levels.
Check and arrange the dining room and bar mise en place.
Prepare set-ups for events and banqueting.
Know and apply HACCP rules.

Desired Qualifications

Knowledge of Micros Opera or other front-of-house order management applications is preferred.

POSITION SUMMARY

The successful candidate will join the F&B Front department. Together with the other supervisors, they will act as the main point of contact between management and operational staff. They will work across different shifts and services, depending on operational requirements.
We are looking for someone currently in a similar role with solid experience in businesses similar to ours, particularly in the hospitality sector.

Profile

Guest-focused, attention to detail, problem-solving skills and service-oriented, good communication skills, flexibility and adaptability, proactivity and initiative, excellent organisational and leadership skills.
Excellent level of English

Main responsabilities

On-floor presence, operational management, front-of-house service
Team management during service, organisation of the team before, during and after service
Management and coordination of temporary staff, in compliance with current regulations
Order management and stock control via the Marriott management system
Knowledge of Micros Opera or other front-of-house order management applications is preferred
Knowledge of dishes and the ability to describe them to guests
Knowledge of wines and basic food and wine pairing
Compiling orders and ensuring pantry stock levels
Checking and arranging the mise en place for the dining room and bar
Preparing set-ups for events and banqueting
Knowledge and application of HACCP rules

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay Range (US/Canada/EMEA): EUR 25,316.20 - 30,000.00 Annual Salary

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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