Enterprise Security Analyst

Overview

Appalachian Regional Healthcare (ARH) is seeking an Enterprise Security Analyst to support the safety, security, and operational readiness of Home Health personnel working throughout ARH's service region. This position serves as the primary intelligence and monitoring resource responsible for protecting employees who work independently in community-based healthcare environments.The Enterprise Security Analyst supports ARH's duty-of-care obligations by monitoring Home Health staff activity, assessing safety risks, maintaining situational awareness, coordinating emergency communications, and providing real-time intelligence support during incidents affecting field personnel. The role monitors environmental, criminal, weather, transportation, public health, and workplace violence threats that may impact caregivers traveling and providing care in homes and rural communities.Working closely with Security Operations, Home Health leadership, Emergency Management, Human Resources, Clinical Operations, and local responders, the analyst provides proactive risk assessments, traveler monitoring, emergency notifications, geospatial intelligence, and incident coordination to help ensure employee safety and uninterrupted patient care

Responsibilities

Home Health Employee Monitoring & Safety Operations• Serve as the primary security and intelligence resource supporting Home Health employee safety.• Monitor the location, status, and operational environment of Home Health personnel during field operations.• Conduct employee welfare checks and accountability monitoring during routine operations, severe weather events, and emergency situations.• Monitor lone-worker safety systems and ensure timely response to missed check-ins, duress alerts, and employee emergency notifications.• Coordinate emergency response and escalation procedures when Home Health personnel encounter safety or security concerns.• Support after-hours monitoring and incident response for Home Health operations through the Security Operations Center.Home Health Risk Assessment & Threat Monitoring• Identify and assess threats impacting Home Health personnel, including workplace violence, domestic violence concerns, aggressive patients or family members, criminal activity, environmental hazards, and unsafe locations.• Conduct risk assessments for patient visits, service areas, and geographic regions presenting elevated safety concerns.• Monitor crime trends, public safety incidents, civil disturbances, public health concerns, and other threats affecting field staff.• Develop risk mitigation recommendations to support safe patient care delivery.• Analyze incidents and trends involving Home Health personnel to identify recurring threats and opportunities for prevention.Travel Safety & Route Intelligence• Monitor travel conditions affecting Home Health clinicians, nurses, therapists, social workers, and support personnel.• Conduct route analysis to identify hazardous road conditions, traffic disruptions, severe weather impacts, flooding, and transportation challenges.• Provide real-time travel advisories and route recommendations to field personnel and operational leadership.• Assess risks associated with travel into remote, rural, or high-risk service areas.• Support emergency travel coordination during disasters, severe weather events, and healthcare emergencies.Situational Awareness & Emergency Management• Maintain real-time situational awareness of events impacting ARH operations and service areas.• Monitor severe weather, flooding, winter storms, public health emergencies, utility outages, and other hazards affecting field personnel.• Provide intelligence updates to leadership regarding emerging threats and operational impacts.• Support Hospital Incident Command System (HICS) and Emergency Management activities during disasters and emergency events.• Participate in emergency response and business continuity efforts to maintain caregiver safety and patient services.Emergency Communications & Everbridge Administration• Serve as the primary administrator for Everbridge and other employee notification systems.• Develop and distribute emergency alerts, weather notifications, safety advisories, and operational updates to Home Health personnel.• Manage employee contact records, notification workflows, and communication templates.• Coordinate emergency communications during incidents affecting field employees.• Conduct notification testing, drills, and training to ensure operational readiness.• Provide Everbridge training and support to Home Health leaders and staff.Healthcare Security Intelligence & Workplace Violence Prevention• Monitor threats targeting healthcare workers operating in community-based settings.• Support workplace violence prevention initiatives for Home Health personnel.• Analyze reports of threatening behavior, suspicious activity, verbal threats, and safety concerns.• Coordinate with Human Resources, Clinical Leadership, and Security Operations to assess employee safety concerns.• Maintain awareness of high-risk patient environments and community safety trends.• Support intelligence-driven interventions designed to reduce risk to field employees.Geospatial Intelligence & Operational Support ArcGIS Administration• Manage ArcGIS mapping platforms supporting Home Health safety and operational awareness.• Develop maps identifying crime patterns, severe weather impacts, service coverage areas, and operational risks.• Produce geospatial products supporting route planning, incident response, and employee safety initiatives.• Support real-time visualization of events impacting Home Health personnel.

Security Analytics & Reporting• Analyze employee safety data, incident reports, near misses, and operational trends.• Develop dashboards and reports supporting Home Health leadership and Security Operations.• Track key performance indicators related to employee safety, incident response, and monitoring effectiveness.• Maintain documentation supporting security operations and compliance requirements.

Qualifications

Education• Bachelor’s degree in security management, Intelligence Studies, Emergency Management, Criminal Justice, Homeland Security, Healthcare Administration, Geography, or a related field; equivalent experience may be considered.

Minimum Work Experience• Experience in healthcare security, intelligence analysis, emergency management, security operations, law enforcement, military intelligence, or a related field.• Strong understanding of threat assessment, workplace violence prevention, and employee safety programs.• Experience with emergency notification systems, geospatial technologies, or security monitoring platforms preferred.• Experience supporting Home Health, community healthcare, hospice, EMS, or field-based healthcare operations preferred.• Experience monitoring lone-worker safety programs and employee accountability systems preferred.• Knowledge of healthcare workplace violence prevention programs preferred.• Experience supporting emergency management, critical incident response, and business continuity initiatives preferred.

Required Skills, Knowledge, and Abilities• Excellent analytical, investigative, and problem-solving skills.• Strong written and verbal communication abilities.• Understanding of HIPAA requirements and healthcare privacy regulations.• Ability to exercise sound judgment when managing employee safety incidents and critical events.• Ability to pass confidential level background investigation.• Required to comply with all Security Operations travel recommendations.• Knowledge of rural healthcare operations and community safety challenges.• Professional certifications such as CPP, PSP, CHPA, CEM, CTM, or related healthcare security credentials.