Software Engineer - Multiple Teams

<p><b>Meet the Team</b></p><br /><p>In Cisco Enterprise AI Platforms & Infrastructure (EAIPI), our vision is to architect, build, and scale premier agentic AI platforms, foundation infrastructure, and developer ecosystems that power Cisco's next generation of intelligent products and services. We are the engineering organization behind Cisco's flagship AI initiatives, including MyAgent (Cisco's super agent) and the Circuit Enterprise AI platform.</p><p>Our high-velocity team operates at the intersection of frontier generative AI, distributed systems, GPU infrastructure, and modern software engineering. We build with a steadfast focus on engineering craftsmanship, high talent density, principled quality, and developer enablement—empowering thousands of engineers across Cisco to create, validate, and scale multimodal agentic experiences.</p><br /><p><b>Your Impact</b></p><br /><p>As a Software Engineer in Cisco EAIPI, you will develop software consistent with Cisco ‘Design Thinking Principles’ with a focus on simplification and User Experience (UX) at its core. You will apply secure coding practices, ensure user privacy, and follow modern software development engineering standards. In this role, you will partner closely with multi-functional teams including design, product management, and core systems architecture to build robust, scalable solutions for our users and enterprise customers.</p><p>You will create technical design documentation for your team, supply to end-user documentation, debug complex software issues across development and production environments, drive continuous innovation, and optimize software engineering and delivery workflows.</p><br /><p><b>Responsibilities:</b></p><br /><p><b>Technical Execution & Problem Solving:</b> Apply modern software engineering standard methodologies and internal/external technical domain knowledge to enhance platform performance, reliability, and usability.</p><br /><p><b>Autonomy & Technical Ownership:</b> Work independently with guidance from engineering leaders, resolving optimal technical approaches and architecture to deliver roadmap commitments.</p><br /><p><b>Feature & Project Leadership:</b> Lead small-to-medium feature development from technical design through implementation, testing, deployment, and post-launch monitoring.</p><br /><p><b>Engineering Craftsmanship:</b> Write high-quality, functional, maintainable, and clean code with comprehensive unit and integration tests under minimal supervision.</p><br /><p><b>Code Quality & Peer Reviews:</b> Perform thorough, constructive code reviews for peers, ensuring code quality, security alignment, and architectural consistency across the codebase.</p><br /><p> <b>Scalability & Performance:</b> Design and write software components that optimize system scale, runtime reliability, token throughput, and release velocity.</p><br /><p><b>Security & Privacy by Design:</b> Champion secure coding principles, identify threat models, and implement robust privacy and safety standards across features.</p><br /><p><b>Production Reliability & Operations:</b> Solve complex production issues, participate in on-call rotations, lead blameless postmortems, and author comprehensive Root Cause Analysis (RCA) reports.</p><br /><p><b>Component Expertise:</b> Serve as a domain expert (SME) on multiple functional components and subsystems within the platform.</p><br /><p><b>multi-functional Collaboration:</b> Partner with peer collaborators within and across teams (Product Management, UX/Design, SRE, and QA) to build productive, highly collaborative working relationships.</p><br /><p> <b>Project Delivery & Planning:</b> Coordinate on project timelines, review and refine technical specifications, and communicate landmarks proactively to partners.</p><br /><p>  <b>Knowledge Sharing:</b> Share knowledge across teams through internal tech talks, blogs, engineering documentation, and architecture brown-bag sessions.</p><br /><p> <b>Mentorship & Talent Enablement:</b> Act as a trusted technical resource, mentoring junior engineers, peers, and engineering interns to develop a high-performance culture.</p><br /><p><b>Minimum Qualifications</b></p><br /><p> Bachelor’s degree + 5 years of related experience, OR Master’s degree + 3 years of related experience, OR Ph.D. + 0 years of related experience in Computer Science, Computer Engineering, Electrical Engineering, or a related technical STEM field.</p><br /><p>Strong foundational and applied working knowledge in software engineering, with proficiency in modern programming languages, system design, data structures, and algorithms.</p><br /><p>Hands-on coding experience in one or more core languages (e.g., Python, TypeScript/JavaScript, Go, Java, or C++) with a consistent track record of building, testing, and shipping production-grade software.</p><br /><p> Demonstrated understanding of modern software development life cycles (SDLC), agile engineering practices, CI/CD automation, and version control (Git).</p><br /><p><b>Preferred Qualifications</b></p><br /><p> Hands-on experience with modern AI/ML frameworks, Generative AI APIs, LLM tool integration, LangGraph, LlamaIndex, or agentic workflows.</p><br /><p>Experience designing and building RESTful APIs, GraphQL services, microservices architectures, or modular SDKs.</p><br /><p> Familiarity with cloud-native infrastructure, containerization (Docker, Kubernetes), distributed caching (Redis), and relational or vector databases.</p><br /><p>Practical knowledge of observability and telemetry tools (e.g., OpenTelemetry, Prometheus, Splunk, Grafana) for tracing, logging, and performance profiling.</p><br /><p> Experience with automated testing frameworks (unit, integration, end-to-end, Playwright, pytest) and performance benchmarking.</p><br /><p>Strong analytical, problem-solving, and multi-functional communication skills with a customer-centric mentality.</p><br /><h1>Why Cisco? </h1><p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. </p><p>We are Cisco, and our power starts with you. </p><br /><p><b><u>Disclaimer</u></b></p><p>To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:</p><ul><li>be in direct response to an application you have submitted through the company career site</li><li>begin with screening or an interview</li><li>originate from a Cisco email address, and</li><li>be conducted across email, phone, or WebEx</li></ul><p> </p><p>Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than <a target="_blank" href="https://careers.cisco.com/"><span style="color:#0875e1"><u>https://careers.cisco.com</u></span></a> or <u>cisco.wd5.myworkday.com</u>, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.</p><p><br />If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.</p><br />