Business Operations Associate
No salary listed
Junior
Atlanta, GA, USA
Hybrid
Business & StrategyBusiness Operations
About the job
Requirements
- At least 1–2 years of experience in Business Operations, Revenue Operations, Project Management, or a related operational support role, preferably in SaaS, technology, or marketplace businesses.
- Familiarity with CRM systems such as Salesforce, HubSpot, or Pipedrive and sales enablement tools such as Gong or Nooks.
- Proficiency in spreadsheets such as Google Sheets and Excel, data analysis, and working with dashboards such as Looker or Salesforce.
- Experience partnering with Sales, Product, and/or Marketing teams.
- Strong verbal and written communication skills.
Responsibilities
- Help serve alongside the VP of Operations as the connective link between Sales, Product, Marketing, and Operations to ensure alignment and accountability.
- Manage cross-functional project timelines, communication, deliverables, and follow-through.
- Coordinate weekly and biweekly leadership rhythms, including agendas, notes, action items, and follow-ups.
- Assist with building and documenting operational processes and playbooks as NPHire scales.
- Maintain and optimize internal workflows, including Slack automations, Notion systems, and project trackers.
- Build, maintain, and ensure the accuracy of core dashboards covering candidate growth and funnel metrics; employer acquisition and conversion; revenue pacing, forecasting, and pipeline health; and campaign performance in partnership with Marketing.
- Consolidate data from Salesforce, Nooks, Gong, Google Sheets, and advertising platforms into clear, unified weekly reporting.
- Maintain CRM data integrity by ensuring clean, consistent, and complete data across Sales, Customer Success, Marketing, and applicable pipelines.
- Support the Sales team with lead-list imports, outbound sequences, call lists, tagging, and light workflow creation in Nooks, Gong, and Salesforce as needed.
- Build lightweight operational workflows and automations that improve team efficiency and reduce manual work.
- Conduct ad hoc analysis for Sales, Product, and Marketing, highlighting trends, identifying bottlenecks, and providing actionable insights.
- Collaborate with Product and Sales to ensure data flows smoothly across candidate and employer funnels and accurately reflects the full go-to-market process.
Desired Qualifications
- Experience building operational dashboards.
- Experience with SQL or business intelligence tools.
- Experience in healthcare or two-sided marketplaces.
- Experience in early-stage or high-growth startups.
About the company
NPHub is a digital two-sided marketplace that connects NP students with a network of vetted preceptors to secure clinical placements. Students can search by specialty, location, and availability, while the platform handles matching, paperwork, and placement administration; preceptors are compensated for mentoring. It differentiates itself with a large vetted network, end-to-end placement management, and ongoing quality control. Its goal is to simplify NP clinical education, helping students graduate on time and later connect them with employment opportunities through initiatives like NPHire.
Company Size
51-200
Company Stage
Growth Equity (Venture Capital)
Total Funding
$20M
Headquarters
Atlanta, Georgia
Founded
2017
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Simplify's Take
What believers are saying
- Edison Partners backed NPHub with $20 million on June 24, 2025.
- Mallory Schindler joined in August 2025 to scale partnerships and commercial growth.
- NPHire's pilot drew 7,000 candidates and 60 employers, validating hiring demand.
What critics are saying
- NPHub posted Limited preceptors still available for fall 2026 clinicals.
- The company filed a $10.5 million exempt securities offering in 2025.
- Universities and direct preceptor networks can bypass NPHub, destroying its marketplace tollbooth.
What makes NPHub unique
- NPHub spans 45 states and 230 university affiliations in 2026.
- Its 14,000-plus rotations and 100% placement guarantee create switching costs.
- NPHire extends NPHub from placements into NP hiring, broadening workflow ownership.
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Benefits
- Hybrid Work Options