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Bank of Montreal

Runs Canadian and US banks for people and firms

Practice Solutions Relationship Officer

Account ManagementConfirmed live in the last 24 hours
Full-timeTempe, AZ, USAIn-person

About the Job

Requirements

  • Typically has 4 to 6 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
  • Has credit qualifications and credit knowledge and skills according to established qualification standards.
  • Has technical proficiency gained through education or business experience.
  • Has in-depth verbal and written communication skills.
  • Has in-depth collaboration and team skills.
  • Has in-depth analytical and problem-solving skills.
  • Has in-depth influence skills.
  • Has in-depth data-driven decision-making skills.

Responsibilities

  • Facilitates Bank growth initiatives through business development in the Practice Solutions industry vertical.
  • Maintains a continuous record of significant revenue generation through new client acquisition and enhanced relationships with existing Practice Solutions clients.
  • Ensures required internal control standards, including adherence to audit, regulatory, and compliance policies.
  • Provides support for presales activities such as presentations, bids and proposals, and requests for information.
  • Retains and expands existing relationships to achieve portfolio retention, sales, service, and profitability objectives.
  • Establishes and enhances the Bank’s brand by participating in meaningful business and community activities.
  • Participates in industry forums and conferences to stay informed about industry trends, competitive insights, products, and services.
  • Provides subject matter expertise on market conditions and trends to maintain environmental awareness.
  • Coordinates cash management, credit card, and other product implementation and financial transaction setup.
  • Works with other banking areas, including Premier and Wealth, to make referrals for services that may assist clients.
  • Ensures consistent personnel training throughout the team.
  • Acts as the daily sales contact for client questions about products, pricing, implementation timeframes, and requirements.
  • Gathers data to advance the sales process and completes required documentation.
  • Assists the team with presales activities, including pitch preparation, client research, and preparation of prospect and client files for further action.
  • Tracks implementation requests to keep processes on schedule.
  • Tracks internal reports and recommends improvements to sales support materials based on findings and feedback.
  • Compiles pre-call and post-call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.
  • Provides research and data gathering to help the sales team develop solutions for client and prospect business needs.
  • Assists with sales and service administration and processing to support a seamless client experience and identify and meet opportunities.
  • Maintains current client information in Bank systems and files to ensure client history is accurate and complete.
  • Works primarily within a business or group at BMO, with potential for broader enterprise-wide focus.
  • Uses judgment to identify, diagnose, and solve problems within established rules.
  • Works independently on a range of complex tasks, which may include unique situations.
  • Performs broader work or accountabilities as assigned.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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