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Victorian Senior Care

Assisted living communities and care

Special Care Unit Director

Full-TimeDeadline 10/31/26
No salary listed
Mid
Williamston, NC, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Must be at least 21 years old.
  • Must possess a high school diploma or GED.
  • Must be able to read, write, understand, and follow directions.
  • Must possess good written and verbal communication skills.
  • Must be able to lift, push, pull, and carry a minimum of 50 pounds.
  • Must be able to bend, stoop, squat, and reach overhead as needed.
  • Must have 1 year of experience working with residents who have dementia or a dementia-related diagnosis.
  • Must have at least 2 years of supervisory or management experience in an Adult Care Home or similar setting.
  • Must have a valid North Carolina driver's license.
  • Must have no substantiated findings on the North Carolina Personnel Registry or Health Care Program and maintain this status during employment.
  • Must have a clear SBI and DMV record and maintain them during employment.
  • Must have at least 8 years of driving experience, as required by the company's liability insurance carrier.
  • Must have a two-step tuberculin skin test, with the first test before hire and the second within two weeks of the first test.
  • Must be CPR certified or willing to become CPR certified within 60 days of hire.
  • Must have a CNA or Personal Care Aide Certificate (80-hour) with Personal Care Aide Training.
  • Must have or obtain a 15-hour Medication Aide Certificate within 30 days of hire.
  • Must complete Medication Aide check-off within 30 days of hire.
  • Must have or obtain Medication Aide Certification within 60 days of check-off.
  • Must be able to relate positively to residents and families and work cooperatively with other employees and vendors.
  • Must have compassion for and a desire to work with seniors with dementia or a dementia-related diagnosis.
  • Must be able to carry out responsibilities in a proactive manner.
Responsibilities
  • Administer the community's special care unit operations, including developing and managing services and accommodations, training and supervising qualified staff, evaluating staff performance, building working relationships with regulatory agencies, family members, and community advocates, ensuring quality assurance, and maintaining compliance with applicable laws and licensing rules.
  • Maintain working knowledge of Special Care Unit policies and procedures and North Carolina DHSR requirements for operating an Adult Care Home Special Care Unit or Adult Care Home.
  • Maintain working knowledge of personal care services, medication administration, referrals and follow-up, and regulatory requirements for the healthcare needs of Adult Care Home residents.
  • Attend meetings and in-services as directed for continuing education regarding resident rights, resident choices, dementia programs, and special care unit operations.
  • Carry out duties accurately and on time, including financial operations, special care unit maintenance, assigned tasks, and follow-up on areas needing improvement.
  • Plan, develop, and implement programs that meet the community's goals and objectives using established policies and procedures addressing regulatory, service, and operational areas.
  • Develop staff performance guidelines in accordance with community policies, quality standards, and regulatory requirements.
  • Frequently inspect special care unit service areas, observe staff performance, and monitor progress toward general and specific goals.
  • Assess the effectiveness of the special care unit's budgeting system based on program plans and budget assessments to determine financial needs and plan future expenditures.
  • Periodically assess staff qualifications, strengths, weaknesses, and completed or needed training.
  • Develop position descriptions, work plans, performance and evaluation standards, and progression of work elements; prepare performance and progress reviews for staff files to support future planning and decision-making.
  • Supervise staff and coach, mentor, and train them through a hands-on approach.
  • Conduct pre-admission interviews with prospective residents, family members, responsible persons, or appropriate professionals to determine placement compatibility.
  • Recruit, interview, select, train, evaluate, and delegate responsibilities to staff to provide continuous special care unit coverage.
  • Ensure staff complete training in the community's written accident, fire safety, and emergency procedures.
  • Promote Victorian Senior Care policies and procedures and ensure the basic rights of people receiving services.
  • Ensure compliance with OSHA standards, sanitation requirements, safety rules, and building codes.
  • Review and address staff and resident complaints and grievances; serve on the Grievance and Suggestion Committee and perform other duties required by circumstances.
  • Help maintain each resident's self-respect, personal dignity, and physical safety.
  • Apply the home's accident, fire safety, OSHA, and emergency procedures.
  • Apply the Adult Care Home Residents' Bill of Rights, assist residents in exercising their rights, and maintain confidentiality of resident information.
  • Ensure careful treatment of Adult Care Home equipment and appropriate use of supplies.
  • Participate in job-related continuing education as required by the Administrator.
  • Maintain a proactive, person-centered approach to challenging resident behaviors.
  • Maintain positive relationships with residents' families and responsible parties.
  • Provide support and guidance about dementia or dementia-related care and disease stages; connect families and responsible parties with support groups and external resources when needed.
  • Ensure the facility remains secure, organized, and clean.

About the company

Victorian Senior Care operates assisted living and senior care communities in North Carolina. Its locations provide housing, meals, activities, personal assistance and support for residents who benefit from a structured community environment. On-site teams work with residents and families around daily routines and changing needs. The company is a residential senior care operator rather than a home-health agency, with services delivered primarily within its own communities across the region. Service delivery depends on clinical, operational and administrative teams working across its care settings.

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