Vida Health

Vida Health

Personalized digital health care with pay-for-performance

Client Success Manager - Health Plans/PBM

Full-TimePosted on 9/29/2026
$140k/yr
Senior
Bachelor's
Remote in USA
Remote

Must reside in or work from a state where Vida is registered; international work is prohibited.

No H1B Sponsorship

About the job

Requirements
  • A Bachelor's degree is required at minimum.
  • At least 5 years of experience in account management, sales, customer success, or another external-facing role; experience in health technology, healthcare, or management consulting is ideal. PBM experience is required.
  • Familiarity with the healthcare landscape, including relevant legislation and companies in the industry.
  • Familiarity with healthcare administration and payer processes.
  • Ability to analyze data, identify gaps and risks, and collaborate with internal and external stakeholders to develop and implement improvement recommendations.
  • Ability to create and use work plans to prioritize and manage multiple concurrent client priorities and tasks across one or more workstreams.
  • Ability to communicate professionally in writing and verbally, summarize information, and present findings and recommendations to internal and client leadership.
  • Ability to develop and maintain leadership-level relationships internally and externally.
  • Ability to work independently or in a team environment, take ownership, navigate ambiguity, and prioritize strategically.
  • Strong organizational skills and ability to work collaboratively as a team member.
  • Proficiency with web and mobile technologies, PowerPoint, and Excel.
  • Passion for Vida's mission.
  • Must be authorized to work in the United States; Vida is unable to sponsor work visas. Candidates must reside in or be able to work from a state where Vida is registered, and international work is prohibited.
Responsibilities
  • Represent Vida to clients and maintain client satisfaction throughout the client journey.
  • Own end-to-end client relationships, including planning, launch, ongoing management, and renewal.
  • Communicate Vida's mission, value propositions, and impact to clients and internal teams using qualitative and quantitative analysis.
  • Understand client and stakeholder priorities and identify upsell opportunities.
  • Present analyses and make strategic recommendations to leadership.
  • Co-create Vida's marketing and engagement playbook for client profiles.
  • Lead collaboration across product, design, engineering, analytics, sales, and marketing to develop and implement solutions that address client needs and advance Vida's goals and client success.
  • Perform additional responsibilities as assigned.
Desired Qualifications
  • Experience in a health technology company or the healthcare industry, or a management consulting background, is ideal.

About the company

Vida Health provides personalized health programs for conditions like diabetes, obesity, depression, and hypertension, serving individuals and employers. It blends human-centered care with technology by pairing live video sessions with registered dietitians, prescribing physicians, coaches, and licensed therapists with customized digital interventions and educational content. The platform uses machine learning to tailor each member’s journey using data from connected devices such as continuous glucose monitors, scales, and fitness trackers. A key differentiator is its pay-for-performance model, where up to 100% of fees are at risk if outcomes aren’t achieved, aligning incentives around real health improvements. The company’s goal is to deliver measurable health benefits—improving medication adherence, promoting weight loss, and reducing depression—while reducing overall healthcare costs for individuals and enterprise clients.

Company Size

501-1,000

Company Stage

Late Stage VC

Total Funding

$216.5M

Headquarters

San Francisco, California

Founded

2014

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Simplify's Take

What believers are saying

  • August 2026 Oura integration streams sleep, HRV, and resting heart rate into care.
  • Instacart Fresh Funds turns Vida coaching into shoppable groceries across the U.S.
  • January 2026 RxSaveCard supports employer-funded GLP-1 access without formulary changes.

What critics are saying

  • GLP-1 pricing wars from Novo Nordisk and Eli Lilly crush Vida's margin.
  • Employer buyers punish weak outcomes quickly; failed renewals erase booked revenue.
  • If Vida's outcomes lag Livongo, customers migrate to insurer-owned chronic-care platforms.

What makes Vida Health unique

  • Vida's March 2026 Metabolic Control Framework unifies obesity, diabetes, mental health, and comorbidities.
  • Joe Murad and Richard Frank sell integrated longitudinal cardiometabolic care, not condition silos.
  • Zane Burke's August 2026 board seat adds Livongo-style scaling credibility.

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Benefits

Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 1%

2 year growth

↑ 0%
Motoring World
Aug 16th, 2026
VIDA Wins Red Dot Design Concept Award 2026

VIDA Wins Red Dot Design Concept Award 2026 August 17, 2026

Digital Health Global
Aug 11th, 2026
Vida Health appoints Zane Burke to Board of Directors.

Vida Health appoints Zane Burke to Board of Directors. * 11/08/2026 The veteran healthcare executive brings decades of leadership experience in medical technology and chronic condition management. SAN FRANCISCO-(BUSINESS WIRE)-Today, Vida Health, a leading digital health company delivering integrated, longitudinal cardiometabolic and behavioral health care, announced that Zane Burke has joined its Board of Directors. Burke joins Vida with extensive experience leading transformative healthcare organizations, including serving as CEO of Livongo and Quantum Health. His appointment strengthens Vida's leadership as the company continues to improve health outcomes for those living with chronic conditions. Burke has spent his career focused on leveraging technology and data to simplify and improve health outcomes. As CEO of Livongo, Burke led the company through a period of significant growth, including its IPO and subsequent merger. Prior to Livongo, he served as CEO of Quantum Health and President of Cerner. In addition to his professional experience, Burke serves as a board member for several innovative healthcare technology companies. "Zane helped build and lead one of the most successful companies of the last decade in digital health," said Joe Murad, CEO at Vida Health. "This means he understands firsthand what it takes to genuinely change the lives of people living with chronic conditions, as well as where the industry still falls short. Chronic conditions don't exist in isolation, and neither should the care for them. The next phase isn't another app, it's integrated, longitudinal care that combines behavioral and clinical support and is measured by real results. That's what we're building for our members, employers, and health plans, and I'm glad to have Zane helping us achieve that." "We are thrilled to have Zane join Vida's Board of Directors," said Vida Board Chair Matthew Levin. "He has an incredible track record of leading businesses that have delivered transformational population health solutions for both private and public organizations, helping them address some of their most complex healthcare challenges. He also brings unique capabilities in scaling technology-enabled healthcare businesses while driving client referenceability". With Burke's appointment to the Board of Directors, Vida is well positioned to build on its momentum and accelerate its next phase of growth. The company combines advanced technology with expert clinical care to advance its mission to deliver comprehensive cardiometabolic care, helping members manage chronic conditions while enabling employers and health plans to improve outcomes and reduce costs. "I have spent my career focused on making healthcare simpler, more accessible, and more effective," said Burke. "The future of healthcare depends on a connected approach to managing chronic conditions, and Vida is uniquely positioned to lead that transformation. I'm thrilled to join this team and partner with Vida's talented leadership team as we redefine how chronic conditions are managed." About Vida Health Vida Health is a value-based, virtual cardiometabolic care provider that matches members to the right level of care based on their metabolic instability. Its medication guidance system prioritizes lower-cost, high-value therapeutic alternatives across obesity, diabetes, hypertension, hyperlipidemia, noncirrhotic metabolic dysfunction-associated steatohepatitis (MASH), obstructive sleep apnea (OSA), and chronic obstructive pulmonary disease (COPD). Vida serves members across all acuity levels, combining evidence-based prescribing with behavior-change support and provider-led care. The company's multidisciplinary team of obesity medicine-certified physicians, nurses, registered dietitians, expert coaches, and licensed therapists delivers a whole-person approach that improves outcomes while reducing avoidable healthcare costs. Vida serves members in all 50 states and Washington, D.C., offers services in both English and Spanish, and operates on a value-based pricing model that centers on measurable health outcomes. To learn more, visit www.Vida.com. Payton St. Lawrence BIG FISH PR for Vida Health [email protected]

Vida Health
Jul 10th, 2026
Vida Health earns DiMe Seal for excellence in digital health.

Vida Health earns DiMe Seal for excellence in digital health. The prestigious recognition reinforces Vida's leadership in and commitment to delivering high-quality, trusted, and leading cardiometabolic care. July 10, 2026 SAN FRANCISCO - July 7, 2026 - Vida Health, a leading digital health company delivering integrated, longitudinal cardiometabolic and behavioral health care, today announced it has been awarded a DiMe Seal from the Digital Medicine Society (DiMe). Vida is one of the first digital cardiometabolic care platforms to receive the DiMe Seal for meeting rigorous standards across quality, security, and usability. As buyers face increasing difficulty distinguishing evidence-based digital health from marketing claims, independent standards like the DiMe Seal give employers and health plans an objective anchor. "Earning the DiMe Seal reflects our commitment to delivering industry-leading, clinically proven care through a platform that members can trust," said Joe Murad, CEO at Vida Health. "Every aspect of the Vida experience, from provider care to privacy and security, is designed to support better health outcomes while giving employers, health plans, and members confidence in the care we deliver." Building on Vida's 10 years of clinical experience across 4.6 million covered lives, the DiMe Seal validates the quality and rigor of Vida's virtual cardiometabolic platform. Vida's platform was evaluated by the independent DiMe Seal Governance Committee, composed of industry leaders and innovators from across the digital health ecosystem. The achievement reflects Vida's ongoing commitment to delivering measurable clinical outcomes through evidence-based virtual care. The DiMe Seal builds trust in the market, accelerates the adoption of digital health tools to improve health outcomes, and invites a continuous cycle of rigorous evaluation to elevate the practices of digital health. About Vida Health Vida Health is a value-based, virtual cardiometabolic care provider that matches members to the right level of care based on their metabolic instability. Its medication guidance system prioritizes lower-cost, high-value therapeutic alternatives across obesity, diabetes, hypertension, hyperlipidemia, noncirrhotic metabolic dysfunction-associated steatohepatitis (MASH), obstructive sleep apnea (OSA), and chronic obstructive pulmonary disease (COPD). Vida serves members at all acuity levels, combining evidence-based prescribing with behavior change support and provider-led care. The company's multidisciplinary team of obesity medicine-certified physicians, nurses, registered dietitians, expert coaches, and licensed therapists delivers a whole-person approach that improves outcomes while reducing avoidable healthcare costs. Vida serves members in all 50 states and Washington, D.C., offers services in both English and Spanish, and operates on a value-based pricing model that centers on measurable health outcomes. To learn more, visit www.Vida.com. Media Contact Payton St. Lawrence BIG FISH PR for Vida Health

Yahoo Finance
Jun 8th, 2026
Vida Health partners with Instacart to offer targeted nutrition stipends for cardiometabolic care

Vida Health and Instacart have partnered to improve health outcomes for members managing cardiometabolic conditions through increased access to nutritious food. The collaboration integrates Instacart's "Fresh Funds" technology, allowing Vida's clinical teams to provide members with targeted grocery stipends that turn personalised nutrition advice into actionable purchases. The partnership aims to bridge the gap between clinical guidance and daily healthy habits, particularly for members in food deserts, rural areas and underserved communities. Vida's multidisciplinary team creates culturally sensitive meal plans, which members can fulfil through Instacart's nationwide delivery network. The companies plan to deepen integration by making Vida-designed meal plans directly shoppable through Instacart's platform and exploring opportunities for employers to subsidise food access as a formal employee benefit.

Android Authority
Apr 14th, 2026
Oura takes ring data into the doctor's office with its latest partnership.

Oura takes ring data into the doctor's office with its latest partnership. A new Oura and Vida Health partnership integrates ring data into real-world care. 5 hours ago Kaitlyn Cimino / Android Authority * Oura is partnering with Vida Health to bring Oura Ring data into virtual metabolic care programs. * The integration syncs biometric data like sleep, HRV, and resting heart rate directly into Vida's platform for continuous monitoring. * This allows care teams to spot changes earlier and adjust coaching and care plans in real time. Oura is making a deeper push into healthcare. A newly announced partnership with Vida Health, a virtual care platform focused on metabolic health, suggests the company wants its wearable data to go beyond the app. Instead of relying on occasional lab work or check-ins, Vida's care teams will have access to a steady stream of biometric data from users' Oura Rings. That includes sleep, heart rate variability (HRV), and resting heart rate, signals that can change day to day and reveal patterns over time. Oura will sync the data directly into Vida's virtual care platform, giving clinicians a more continuous view of a patient's metabolic health. In theory, that should make it easier for providers to spot changes earlier and adjust care plans as needed. Don't want to miss the best from Android Authority? * Set Androidauthority as a favorite source in Google Discover to never miss its latest exclusive reports, expert analysis, and much more. * You can also set Androidauthority as a preferred source in Google Search by clicking the button below. For users, not much should change on the surface. You'll still wear your ring and check your own stats as usual. It's just that now, instead of staying in a standalone app, the data can feed into structured programs focused on metabolic health, including weight, stress, and cardiovascular risk, making care plans more relevant to what's actually happening day to day. Virtual care platforms depend heavily on engagement, and generic advice only goes so far. Data-backed feedback tied to your recent sleep or stress patterns has a better shot at making a difference, especially when it shows up in the moment instead of weeks later. There's also a clear business angle. Like most value-based care models, the pitch is that earlier interventions and better adherence lead to fewer high-cost health issues over time, something employers and health plans are more than happy to hear. Rings, watches, and other fitness trackers have been collecting this kind of data for years, and Oura has steadily promoted broad health insights. Yet, partnerships like this suggest that data is finally being folded into actual care, not just native app dashboards. At the very least, wearables are starting to look like a core part of healthcare, which is a long way from their pedometer roots.