As the Principal UX Researcher at LogicMonitor you will improve the user experience of our products by planning and conducting research to inform product decisions. Make your mark by shaping the research program itself, creating processes, educating colleagues on research best practices, and helping plan the research roadmap.
Reporting to the Director of Design, you will drive design and execution of both generative and evaluative studies of new and existing features, as well as daily collaboration with the Dev, PM, and Tech Writing teams to administer the delivery of new features and usability improvements.
Now is the perfect time to put your thumbprint on the organization fostering the culture of the LogicMonitor UX team that embodies a dedication to collaboration, service mentality, designing novel products, delivering quickly, meeting commitments, personal excellence, and accountability.
What You’ll Need:
- Bachelor’s Degree required; MS Degree in HCI Design or social sciences preferred
- 8+ years of experience in user research of SaaS applications
- Solid research portfolio with examples of tangible insights delivered for various audiences and aligned to business goals
- Demonstrated expertise in interviewing, usability testing, generative & evaluative research methods
- Demonstrated expertise in planning and executing RITE user research
- Experience working in a fast paced environment and using research to help reconcile opposing viewpoints
Benefits:
At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!
Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.
We are committed to our employees’ physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.
For more information on our benefits and culture, visit https://www.logicmonitor.com/careers
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Anticipated Application Close Date: 08/05/2024
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