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Next Job Abroad

Danish-Speaking Assistance Coordinator

Customer SupportConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Fluent Danish and English, written and spoken.
  • Strong communication and customer service skills.
  • Ability to stay calm and organized in a fast-paced environment.
  • Comfort working rotating shifts.
  • Good computer skills and attention to detail.
  • Team-oriented mindset and strong problem-solving abilities.

Responsibilities

  • Support travellers worldwide by phone and email.
  • Handle cases related to illness, accidents, or travel disruptions.
  • Provide guidance regarding travel insurance coverage.
  • Coordinate with hospitals, clinics, airlines, and international partners.
  • Arrange flights, accommodation, or medical assistance when needed.
  • Register and manage cases in internal systems.
  • Deliver professional and empathetic support to customers in stressful situations.

Desired Qualifications

  • Experience in customer service, travel, insurance, healthcare, or assistance services is an advantage.
  • Additional languages are a plus.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
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Founded
Not listed

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