F

Fin

AI-powered customer experience agent platform

Sales Development Representative

Sales Development RepresentativePosted on Nov 14
Full-timeDublin, IrelandNo salary listed

About the Job

Requirements

  • Excellent written and verbal communication skills.
  • Exceptional listening skills and the ability to take quick action on what has been learned.
  • Strong organization and time management skills.
  • Intellectual curiosity and problem-solving ability.
  • Ability to work collaboratively and respond to coaching.
  • High motivation and self-direction.

Responsibilities

  • Engage with potential and current customers through Fin Inbox, phone, email, and LinkedIn to assess mutual fit.
  • Manage fast-paced conversations while maintaining an engaging and positive experience for potential customers.
  • Work closely with Account Executives to build pipeline and drive deals.
  • Maintain up-to-date knowledge of the product and the value it can provide customers.
  • Work with cross-functional partners to continuously improve workflows.
  • Participate in team development and mentoring.

Desired Qualifications

  • Business-level fluency in German.
  • 0–3 years of work experience; sales or SaaS experience is a plus.
  • Familiarity with SFDC, Outreach, Chili Piper, LinkedIn Sales Navigator, Gong, Vidu, and Google Suite.

About the Company

Fin

AI-powered customer experience agent platform

Fin builds AI software for customer experience, featuring Fin, an AI agent that engages customers across service, sales, and ecommerce, and Intercom, a helper desk platform for human-assisted support. The Fin agent works through voice, chat, email, social channels, and Slack, performing multi-step tasks like updating accounts, processing refunds, or troubleshooting via its API, data connectors, and MCP, with Fin Operator monitoring and tuning for ops teams. It runs on proprietary Apex models trained for customer service and integrates with tools like Salesforce, HubSpot, and Freshdesk, alongside native Intercom workflows. Fin charges on outcome-based pricing per resolution, serves more than 12,000 customers, and was acquired by Salesforce in 2026 to continue growing in the AI customer-service space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$490.8M
Headquarters
San Francisco, CA
Founded
2011

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