WTW

Global risk management, insurance brokerage, consulting

Manager – Rewards Data & Intelligence

Compensation & BenefitsConfirmed live in the last 24 hours

Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in business, human resources, or an analytical subject is required.
At least 6 years of experience in human resources, with exposure to compensation and benefits work, is required.
Ability to apply analytical skills and methodologies to solve problems is required.
Strong project management skills are required.
Ability to lead and motivate project teams is required.
Strong market knowledge in at least one industry, such as pharmaceutical, chemical, or high tech, is required.
Good written and spoken Mandarin and English are required.
Strong working knowledge of Excel, Word, and PowerPoint for analysis and reporting is required.
Ability to produce high-quality written work, such as business reports or proposals, is required.
Ability to convey ideas in a coherent, fluent, and logical manner is required.
Ability to influence and build strong client relationships is required.
Ability to work independently with little supervision is required.

Responsibilities

Project-manage compensation and benefits surveys, Metrics services, and consulting assignments for assigned industries across Mainland China.
Serve as the main point of contact for clients within designated industries.
Conduct market research in support of business development initiatives.
Design human resources trends and pulse surveys and events.
Deliver consulting projects, including market pricing, compensation and benefits audits, and special or customized industry surveys.
Build and maintain industry expertise in designated industry sectors through proactive research and monitoring market trends.
Manage Rewards Data & Intelligence activities for specified industry groups, adhering to project management techniques and client requirements.
Champion regional and firm-wide survey methodologies and processes, helping clients match jobs to the WTW Total Reward Survey.
Ensure compensation and benefits data submissions are checked for completeness, accuracy, and consistency through appropriate data checks, validation, and analysis.
Use regional and firm-wide survey methodologies and processes to maintain professional standards and client service quality.
Improve work processes to achieve higher quality and efficiency.
Build and develop a high-performing team of associates committed to client satisfaction and continuous improvement.
Identify associates' training and development needs and provide coaching.
Establish trusted-advisor relationships with clients and provide relationship management.
Finalize and present deliverables to clients.
Support clients with survey-related matters and identify opportunities to provide additional services.
Win, lead, and deliver compensation solution projects, including reward strategy design and development, salary structure design and development, job analysis and evaluation, compensation reviews, and audits.
Support and manage human resources client events and conferences, including preparing marketing materials such as brochures and presentations.
Work with the China Rewards Data & Intelligence Leader to develop and execute business plans and marketing activities.
Execute marketing and sales plans by contacting new and prospective clients.
Execute industry research and business development plans by identifying target industries, groups, and associations.

As a Manager, you will have responsibility for project managing all compensation and benefits surveys, Metrics services and consulting assignments for the assigned industries across Mainland China.

You will be the main point of contact for clients within your designated industries and will be responsible for
• Market research in support of business development initiatives
• Design of HR trends/ pulse surveys and events
• Consulting projects such as: Market pricing, compensation/ benefit audits and special/ customized industry surveys

Performance Objectives:

Excellence
• Build and maintain strong industry expertise in designated industry sector 'portfolio' through proactive research and following of industry market trends
• Manage all RDI activities for specified industry groups, paying strict adherence to project management techniques and client requirements
• Champion regional and firm-wide survey methodologies and processes specifically helping clients to match their jobs to the WTW Total Reward Survey
• Ensure data checks, validation and analysis are appropriately carried out in order to guarantee that clients’ compensation and benefits data submissions are properly checked for completeness, accuracy and consistency
• Utilise regional and firm-wide survey methodologies and processes to ensure professional standards and excellence in client service
• Help improve work processes to achieve higher quality and efficiency

People
• Work as a supportive and collaborative member of the China RDI team
• Build and develop a team of high performing associates committed to client satisfaction through excellence and continuous improvement
• Identify training and development needs and provide effective coaching to associates

Clients
• Establish a trusted advisor role with clients and provides consistent, superior relationship management
• Finalize and present quality deliverables to the client
• Develop close relationship with clients by providing active support on any survey related matters and identifying opportunities to provide additional services
• Debrief clients on survey results by supporting presentations or in one-to-one meetings seeking to resolve any outstanding client queries and ensuring that the client understands and can use survey reports
• Win, lead and deliver compensation solution projects in all areas of rewards management, including reward strategy design and development, salary structures design and development, job analysis and job evaluation, compensation review and audits
• Support and manage HR related client events/ conferences including preparation of marketing materials (i.e. brochures, presentations)

Financial
• Work closely with the RDI Leader for China in the development and execution of relevant business plans and marketing activities.
• Drive the execution of marketing and sales plans by contacting new and prospective clients
• Drive the execution of industry research and business development plans by identifying key target industries, groups, associations, etc.

• Bachelor’s degree in business, human resources or analytical subject
• 6+ yrs working experience in the field of human resources with exposure to compensation and benefit work
• Able to apply analytical skills and methodologies to solve problems
• Strong project management skills
• Ability to lead and motivate project teams
• Strong market knowledge in at least one of the industries, such as: Pharmaceutical, Chemical or High Tech and so on
• Good written and spoken Mandarin and English
• Strong working knowledge of the following PC-based software applications for analysis and reporting: Excel, Word, PowerPoint
• Able to produce high quality written work, such as business reports or proposals
• Able to convey ideas in coherent, fluent and logical manner
• Ability to influence and build strong client relationships
• Self-motivated and able to work with little supervision

Curious to learn more about Work & Rewards at WTW? Discover how our unique blend of advisory expertise, data-driven insights and digital capabilities helps organizations attract, reward and engage their people. Learn more here.

Equal Opportunity Employer

About the Company

WTW

Global risk management, insurance brokerage, consulting

Willis Towers Watson provides risk management, advisory, and brokerage services to organizations worldwide. Its two segments are Risk & Broking, which identifies, quantifies, and places insurance coverage, and Health, Wealth & Career, which offers consulting, technology, and administration for health benefits, retirement plans, and talent programs. The company blends advisory services, technology platforms, and brokerage capabilities to deliver integrated risk and people solutions rather than relying on a single service line. Its goal is to help clients turn risk into a path for growth by aligning risk management with health, retirement, and talent strategies to support organizational success.

Company size: 10,001+
Company stage: IPO
Headquarters: London, United Kingdom
Founded: 1828

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