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Burson

Global reputation management and communications firm

Social Account Director

Social Media Strategy & ManagementConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Strong experience in social account management, project management, or integrated campaign delivery, ideally within an agency environment.
  • A practical understanding of social platforms including Instagram, TikTok, and YouTube, including formats, production needs, approval processes, and publishing considerations.
  • Proven ability to manage multiple social workstreams, timelines, budgets, stakeholders, and deliverables while maintaining momentum and attention to detail.
  • Experience delivering content, influencer, creator, or community-led campaigns from brief through execution and reporting.
  • Confident client-handling skills, including managing feedback, approvals, expectations, and day-to-day communication.
  • Excellent organisational skills, calm problem-solving, and the ability to keep cross-functional teams aligned in a fast-paced environment.
  • The ability to work closely with strategy and creative teams while owning the practical delivery of social activity.

Responsibilities

  • Lead the day-to-day management and delivery of social workstreams, ensuring activity is delivered on time, on brief, and to a high standard.
  • Translate agreed strategy into clear scopes, timelines, content plans, production requirements, and delivery milestones.
  • Manage social content calendars, asset trackers, approvals, copy development, posting requirements, and reporting inputs across multiple channels and markets.
  • Coordinate internal teams including strategy, creative, studio, influencer, public relations, and paid social to keep workstreams connected and moving efficiently.
  • Act as a key day-to-day client lead by managing updates, expectations, feedback, approvals, and delivery conversations.
  • Oversee influencer and creator activation workflows, ensuring briefs, contracts, timelines, content reviews, and deliverables are managed effectively.
  • Identify delivery risks early, solve problems quickly, and keep stakeholders informed of progress, dependencies, and next steps.
  • Support performance reporting by gathering inputs, coordinating analysis, and helping teams translate results into practical optimisation actions.

About the Company

Burson

Global reputation management and communications firm

Burson is a global communications firm that helps clients build and protect their reputation to create value and gain a competitive edge. It integrates reputation with business goals and guides messaging, monitoring, and stakeholder engagement to influence public perception. The firm sets itself apart by focusing on turning reputation into a strategic asset through an integrated, purpose-driven approach and global reach. Its goal is to help clients protect, grow, and leverage their reputation for sustainable leadership and success.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
Not listed

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