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Loop

AI-driven freight audit and payments platform

AI Tech Lead Manager / Engineering Manager

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • Five to seven years of software engineering experience and the ability to operate at the level of a senior engineer.
  • Experience with TypeScript and tools such as GraphQL, Relay, React, and Node.js.
  • Experience at early-stage companies shipping products end-to-end and taking on varied responsibilities.
  • At least two years of experience managing engineers.
  • A track record of developing engineers and raising a team's standards.

Responsibilities

  • Lead a small team of engineers responsible for agentic automation in carrier expansion, initially comprising three to five engineers, and work with leadership over time to expand the team's scope.
  • Set the technical direction for the team.
  • Develop engineers by setting clear expectations, running one-on-ones, writing performance reviews, and providing direct feedback early.
  • Define quality expectations for the team and address work that falls short.
  • Own the reliability of the team's shipped work, including production on-call and incident response.
  • Work cross-functionally with product, design, and sales to understand requirements and ship solutions.
  • Build and ship the AI harness, including data pipelines, schemas, validation, and feedback loops that enable agents to work reliably at scale.
  • Curate the harness, data, and success criteria around outcomes rather than prescribing specific logic, and enable agents to write and validate that logic against real data.
  • Write extensible, high-quality code across frontend, backend, infrastructure, and the AI stack.
  • Review code to maintain engineering quality.
  • Spend roughly half of the week writing and reviewing production code, with the remaining time focused on hiring, developing people, setting direction, and defining quality standards.

About the Company

Loop

AI-driven freight audit and payments platform

Loop provides a data platform and full-stack AI system to modernize transportation spend management. It unifies invoices, shipment tracking, and contract terms into a single source of truth for high-volume shippers, carriers, and 3PLs, enabling automation of invoice processing (up to 99%), real-time exception handling, and predictive analytics to surface cost-saving opportunities. Its products—such as the Loop Control Suite and Parcel Contract Intelligence—use machine learning to identify potential overpayments before they occur, and operate as a SaaS solution with a dedicated customer success team. This combination differentiates Loop from competitors by combining data unification, proactive AI-driven insights, and a hands-on service model to streamline freight audit and payments. The company's goal is to turn freight audit from a cost center into a strategic advantage, improving working capital and financial clarity across global logistics operations.

Company size
51-200
Company stage
Series C
Total funding
$160M
Headquarters
San Francisco, CA
Founded
2021

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