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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Medical Assistant 2

Clinical Support & Patient AdministrationPosted on Nov 10
Full-timeKernersville, NC, USAIn-person

About the Job

Requirements

  • Graduation from an accredited Medical Assistant program is required.
  • Current American Heart Association Basic Life Support certification is required.
  • Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select areas.
  • Successful completion of Advocate Health's competency assessment is required.
  • Demonstrate professional practice advancement through professional governance, serving as a safety coach, super-user, vaccine coordinator, or holding a SPICE or OSHA/IP certificate for the unit.
  • Achieve six points from the list of additional market responsibilities.
  • Hold a current Medical Assistant certification from one of the listed organizations: American Association of Medical Assistants, National Health Career Association, National Center for Competency Testing, American Medical Technologists, American Allied Health, National Healthcare Worker's Association, National Association for Health Professionals, or National Registry of Medical Assistants.
  • Have two years of experience in a clinical practice setting as a Medical Assistant.
  • Be able to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Have communication and interpersonal skills to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Have proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
  • Demonstrate customer service skills that support a positive patient experience.
  • Be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Be able to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, use patient-handling equipment with at least one other team member when available.
  • Have functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Operate all equipment necessary to perform the job.

Responsibilities

  • Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; documenting medical history; reviewing health maintenance and allergies; and conducting screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparing laboratory orders and requisitions; tracking results; and conducting point-of-care testing per standing or provider order.
  • Complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep work areas stocked.
  • Demonstrate the knowledge and skills needed to provide age-appropriate patient care, understand growth and development across the lifespan, assess patient-status data, identify age-specific needs, and provide care in accordance with departmental policies and procedures.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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