Senior Product Analyst

You will monitor the performance of the line or book of business, provide product strategy recommendations to divisional and departmental leadership.
Evaluate and track competitor products, pricing information and target markets.
Research competitor pricing and rating programs providing insights to the business for pricing enhancements and new products. May specialize in product management and/or product development accountabilities depending upon business need.

The Senior Product Analyst will report to the Senior Manager, Product.

In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. You should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110.

Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation.

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Position Compensation Range:

$86,000.00 - $142,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• You will support product and pricing decisions, working with analytics, catastrophe management, countrywide actuarial, state management, and partner management teams.
• You will analyze our competitive position with an emphasis on pricing levels and product offerings relative to competitors.
• Read competitor filings, earnings calls, Insurtech blogs, and insurance-related publications to monitor the market and distribute relevant actions taken by competitors.
• Help develop reporting and database functionality for other teams to consume, maintain a library of all competitive information, and provide updates and in-depth analysis of new competitors and new technologies within the market.
• Analyze the performance of the products, agent, or book of business.
• Evaluate profit factors and conducts analysis of performance data to provides product strategy recommendations relating to profit, growth, retention, and overall book of business.
• Develop working relationships with other lines to identify product gaps and opportunities.
• Research and develop concepts for complex products or services.
• Work with partners in pricing/actuarial, claims to ensure product compliance and financial viability.
• Produce detailed competitive analysis for personal lines products using a variety of information sources and tools to support decision-making. Analyze all available data forming conclusions regarding our competitive position in the marketplace. Provide recommendations to leadership to maximize product offerings and geographical areas.
• Provide expertise regarding how competitor actions and industry trends influences personal lines ability to meet corporate and divisional goals. Make recommendations to management regarding operational and product changes that may enhance our competitive position.
• Stay informed about all rate changes, rating enhancements and program changes by our competitors; research competitor filings, rate and rule manuals to make sure changes made and their impact on our competitive position. Ensure analysis accuracy explaining drivers and insights relating to competitive position changes.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated experience performing complex financial, actuarial or business analysis.
• Solid knowledge and understanding of customer, business industry, insurance, underwriting guidelines and risk concepts in area of expertise.
• Demonstrated problem-solving and analytical skills to review complex products, and/or lines of business.
• Demonstrated experience making independent decisions.
• Demonstrated experience in project management methodologies, practices, techniques and tools.

Additional Specialized Knowledge & Skills

Software Experience: Experience with data visualization programs like Tableau, Looker and Looker Studio preferred, intermediate to advanced skills in Excel and PowerPoint is required

• Cloud Tools Experience: Experience with cloud tools such as GCP, AWS, BigQuery and GitLab
• Prioritization: A self-starter who can prioritize rapidly shifting assignments effectively
• Structured & Logical Thinking: The ability to understand business issues, and determine and recommend appropriate frameworks to conduct analyses
• Analytical Rigor: Analyze product performance, identify additional areas of research, and recommend improvements
• Effective Communication across a variety of media including facilitation and presenting results to management

Licenses

• Not applicable.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not applicable.

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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