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University of Massachusetts Medical School

Public academic health center educating, researching.

Recovery Support Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeWorcester, MA, USA$19.23 - $21.63In-person

About the Job

Requirements

  • Current certification as a Recovery Coach or Peer Specialist.
  • At least 3 years in sustained recovery.
  • Reliable transportation and comprehensive insurance coverage.
  • Strong interpersonal, facilitation, and leadership skills.
  • Ability to work independently and as part of a multidisciplinary team of psychologists, physicians, social workers, and nurses.
  • Advocacy skills and knowledge of community-based services, resources, and the local recovery community.
  • Comfort with multiple pathways to recovery from substance use disorder and willingness to use a patient-centered approach that recognizes individual preferences and autonomy.
  • Comfort working in medical and social service settings.
  • Clinical skills in motivational enhancement strategies.
  • Ability to provide accurate feedback without judgment or discomfort.
  • Flexibility to adapt to unforeseen needs or circumstances.
  • Problem-solving, multitasking, organizational, efficiency, and goal-directed skills, and ability to maintain effective working relationships with patients, families, and staff.
  • Written and verbal communication skills.
  • Ability to use the Internet and Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
  • Ability to handle confidential information.

Responsibilities

  • Serve as a liaison among the recovery community, addiction treatment system, medical treatment system, and the patient's community, family, and social context to facilitate connections across systems of care.
  • Engage patients identified with substance use disorder who are referred by UMMS.
  • Meet with patients with substance use disorder before discharge and facilitate access to the next stage of treatment. Conduct initial needs assessments, review patients' substance use disorder histories, identify goals and expectations with clinical staff, and facilitate referrals to appropriate disposition options.
  • Work collaboratively with the treatment team to implement evidence-based services for patients with substance use disorder.
  • Help patients navigate healthcare and social service systems, and accompany them to appointments and meetings as needed.
  • Provide transportation to clients to attend meetings and appointments as needed.
  • Educate patients about addiction and use motivational enhancement techniques to explore ambivalence and encourage treatment.
  • Provide peer counseling and support patients in establishing treatment goals and achieving and maintaining recovery.
  • Address barriers to successful recovery and serve as a role model and advocate.
  • Conduct active outreach to encourage attendance and participation in recovery-oriented, self-help, and pro-social groups.
  • Assist with access to treatment for substance use disorder and co-occurring conditions by creating systems and procedures to rapidly identify treatment needs and determine appropriate levels of care.
  • Assist with data collection for quality assurance and program evaluation.
  • Develop relapse-prevention and intervention plans with patients and the care team.
  • Monitor patient progress and evaluate outcomes using a patient tracking system.
  • Facilitate communication among the patient, primary care provider, consulting psychiatrist, and external providers while maintaining appropriate confidentiality procedures and boundaries.
  • Maintain accurate, up-to-date records and standardized patient data. Review the caseload systematically with the supervisor each week, focusing on new patients and patients experiencing difficulties.

About the Company

University of Massachusetts Medical School

Public academic health center educating, researching.

Public academic health sciences center that educates future doctors, scientists and nurses; conducts biomedical and clinical research; and runs clinical trials while providing health‑care services through its graduate schools and the ForHealth Consulting and MassBiologics divisions. ForHealth Consulting offers care management and consulting to improve care delivery and health policy for government agencies, nonprofits and health care organizations. MassBiologics develops and produces vaccines, plasma derivatives and monoclonal antibodies at an FDA‑licensed nonprofit facility. The school’s goal is to advance medicine by training leaders, conducting collaborative research and translating discoveries into practical health solutions that raise health outcomes for families and communities.

Company size
5,001-10,000
Company stage
Grant
Total funding
$182.6M
Headquarters
Worcester, MA
Founded
1962

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