Full-Time
Key Carrier Coordinator
Updated on 9/3/2026
TJX
10,001+ employees
Global off-price retailer of apparel
Compensation Overview
$16 - $16.50/hr
Naples, FL, USA
In Person
 Retail (1) |
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- Able to work a flexible schedule, including nights and weekends.
- Able to respond appropriately to changes in direction or unexpected situations.
- Knowledge of company standard software, systems, and procedures.
- Knowledge of merchandise flow in stores.
- Proven problem-solving skills.
- Able to effectively coach, delegate, and follow up on multiple people and tasks.
- Able to act quickly under challenging circumstances.
- Capable of multitasking.
- Superior communication and organizational skills with attention to detail.
- One year of retail experience and six months of leadership experience.
- Create a positive internal and external customer experience.
- Promote a culture of honesty and integrity while maintaining confidentiality.
- Act as Manager on Duty in adherence to company policy and procedure.
- Ensure the store team performs tasks and activities in accordance with the store plan and prioritize as needed.
- Address immediate customer service issues and provide appropriate coaching to Associates.
- Exercise discretion regarding customer service policies to satisfy customers.
- Maintain accurate Associate coverage in service areas for a positive customer experience.
- Ensure Associates adhere to all operational procedures.
- Ensure opening and closing procedures are executed according to company guidelines.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Provide feedback, recognition, and coaching to Associates.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to all labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in shrink reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
- Team player, working effectively with peers and supervisors.
TJX is a global off-price retailer that sells brand-name apparel and home goods at consistently low prices. It sources excess inventory from manufacturers and other retailers—such as department store cancellations, overproduced items, and closeouts—and then resells it through its chains, including T.J. Maxx, Marshalls, and HomeGoods, with over 4,800 stores worldwide. The product approach uses merchandise bought at a lower cost and offered to consumers at higher margins, avoiding promotional pricing and relying on a steady flow of discounted stock. The company differentiates itself by maintaining everyday low prices rather than running frequent sales, leveraging a large network of buyers to continually refresh inventory, and pursuing ethical business practices across its operations. TJX’s goal is to provide value to customers by offering high-quality, name-brand items at low prices while growing its global store footprint and upholding responsible corporate citizenship.
Company Size
10,001+
Company Stage
IPO
Headquarters
Framingham, Massachusetts
Founded
1987
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Simplify's Take
What believers are saying
- Q2 FY27 sales rose 5% to $15.2 billion; comps increased 4%.
- TJX lifted long-term store potential to 7,500 and accelerated openings starting FY28.
- HomeGoods comps rose 7% in Q2 FY27, proving demand still favors home value.
What critics are saying
- Marmaxx comps slowed to 1% in Q2 FY27, threatening TJX's core traffic engine.
- Ross and Burlington are stealing value shoppers; TJX raised FY28 openings to 4%.
- Tariff refunds masked margins in August 2026; any reversal hits earnings immediately.
What makes TJX unique
- TJX reached 5,285 stores on August 1, 2026, with 7,500 targeted.
- March 2026 Spain launch extends TJX's proven off-price formula into new geographies.
- Treasure-hunt merchandising and daily sourcing keep TJX insulated from promotional retail wars.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Company Match
Employee Discounts
Employee Assistance Program (EAP)
Flexible Work Hours
Company News
Kohl's falls 6% despite raised guidance and a $150M tariff refund, Ross and TJX hold flat. Kohl's posted a blowout earnings beat and raised its full-year outlook, yet shares are cratering while rivals Ross and TJX barely flinch. The reason buried inside the margin numbers may explain why investors are refusing to celebrate. Kohl's (NYSE:KSS | KSS Price Prediction) is delivering a strong-on-paper quarter Wednesday. Yet, investors are treating the report as a warning that the profit beat leans heavily on a one-time tariff refund rather than a durable rebound in demand. The State Street SPDR S&P Retail ETF (NYSEARCA:XRT) is up 0.1% to $87.99, holding steady as the sector digests a wave of tariff-refund quarters. The SPDR S&P 500 ETF Trust (NYSEARCA:SPY) is down 0.1% to $764.94, isolating today's action to a single-name story. Kohl's stock is down 6% to $16.65 in early Wednesday trading, extending a slide that had left shares down 12% year to date through Tuesday's close. Meanwhile, Ross Stores (NASDAQ:ROST) stock is up 0.1% to $241.50 after its own tariff-boosted quarter last week. TJX Companies (NYSE:TJX) stock is down 0.5% to $138.80, while Macy's (NYSE:M) stock is flat at $22.60. Tariff refund powered the margin beat. Kohl's reported adjusted diluted EPS of $1.28 against a $0.57 consensus, on revenue of $3.52 billion that ran ahead of the $3.4 billion expected. The company's gross margin expanded 305 basis points to 43%, and operating income rose to $261 million. The heart of the story sits inside those margin numbers. Kohl's disclosed $150 million of tariff refunds in the quarter, of which $100 million flowed through gross margin. Strip that benefit out, and much of the margin expansion goes with it. Kohl's net sales decreased 0.9% to $3.3 billion, with comparable sales also down 0.9%. CEO Michael Bender stated, "Our second quarter results reflect the ongoing progress against our initiatives, leading to another improvement in our comparable sales trend." The reaction in Kohl's stock suggests investors want to see that trend hit positive before crediting the company for a turnaround. Peer comps show what Kohl's is missing. Ross Stores reported comparable store sales up 10%, its second consecutive quarter of double-digit comp growth, on revenue of $6.26 billion and adjusted EPS of $2.66 versus a $1.94 consensus. The chain also received $253 million in tariff refunds worth $0.60 per share. However, Ross Stores' operating margin expanded 205 basis points even excluding that benefit. TJX posted a 4% consolidated comp increase, led by HomeGoods and TJX International each up 7% and TJX Canada up 6%. The company raised full-year adjusted EPS guidance to $5.15 to $5.20 and lifted its long-term global store target to 7,500 stores. Its $331 million of tariff refunds is broken out separately from adjusted results. Macy's most recent quarter delivered 3% comparable sales growth across all three nameplates, with Bloomingdale's up 10.2%. Every peer in this cohort produced organic comp growth. Kohl's did not. Act now: the analyst who called NVIDIA in 2010 just named his top 10 AI stocks - and TJX Companies didn't make the cut. Grab the names FREE today. Raised outlook and buyback restart. Kohl's raised its full-year 2026 guidance, now calling for net sales and comparable sales down 1.5% to flat, adjusted operating margin of 3.5% to 4%, and adjusted diluted EPS of $1.80 to $2.40. Capital expenditures are pegged at $350 million to $400 million. The retailer is restarting share repurchases of up to $100 million in 2026 under an existing $3 billion authorization, and declared a $0.125 quarterly dividend on August 18, payable September 23 to shareholders of record September 9. Kohl's cash and equivalents climbed to $821 million against $174 million a year earlier. The balance sheet is real and improving. The demand picture still looks fragile. Investors appear to be pricing the second half of that story more heavily than the first. What to watch. Kohl's is hosting its Q2 2026 earnings conference call starting at 9:00 a.m. ET today, and management commentary on traffic, promotional cadence, and future tariff-refund timing could shift sentiment before the close. The retail ETF's near-flat action argues that today's decline is a verdict on Kohl's execution rather than a sector event. Traders may want to keep an eye on whether Kohl's guide can hold without repeat refund tailwinds through the back half. Given the reliance on one-time items and continued negative comps, moderate position sizing looks appropriate for their exposure until organic comp growth appears. Act now: the analyst who called NVIDIA in 2010 just named his top 10 AI stocks - and TJX Companies didn't make the cut. Grab the names FREE today. David Moadel David Moadel is financial writer specializing in stocks, ETFs, options, precious metals, and Bitcoin. David has written well over 1,000 articles for leading online publications, helping investors understand markets, income strategies, and risk. His work has appeared in The Motley Fool, InvestorPlace, U.S. News & World Report, TipRanks, ValueWalk, Benzinga, Market Realist, TalkMarkets, Finmasters, 24/7 Wall St., and others. With a master's degree in education, David has taught at the elementary, high school, and college levels. That teaching background shapes his writing style: clear, educational, and practical. David has also built a loyal social-media audience by providing trustworthy financial content on YouTube, X/Twitter, and StockTwits.
Ross Stores and TJX Companies reported contrasting second-quarter results for the same 13-week period, prompting divergent market reactions. Ross Stores saw comparable sales grow 10%, driven primarily by customer traffic, with total sales rising 13% to $6.3 billion. Net income climbed to $851 million from $508 million year-over-year. The stock jumped over 4% following the report. TJX Companies posted 4% comparable sales growth, with revenue up 5% to $15.2 billion. However, its flagship Marmaxx division grew comparable sales just 1%, down from 3% previously. The stock fell despite raised margin and earnings guidance. The divergence stems from forward outlooks. Ross expects 6% to 7% comparable sales growth next quarter, whilst TJX projects only 2% to 3%. Both companies trade at similar valuations, but Ross demonstrates stronger traffic momentum.
Major US retailers have received over $5 billion in tariff refunds this week alone, with Walmart getting $2.9 billion, Target $994 million, and Home Depot $730 million. The Trump administration is refunding approximately $166 billion in tariff revenue after the Supreme Court struck down its sweeping tariff policy, having returned $100 billion so far. Despite studies showing consumers bore the brunt of initial tariff costs through higher prices, most companies are reinvesting the refunds rather than passing savings to shoppers. Retail executives indicated in earnings calls they plan to put the money back into their businesses. Consumers have filed class-action lawsuits against companies receiving refunds, but none have concluded. Americans have limited recourse to recover funds if companies don't voluntarily lower prices.
Off-price rivals pressure TJX's winning formula. The news: TJX's solid Q2 performance was hurt by softer-than-expected sales in its core Marmaxx division, a sign of rising competitive pressure as consumers remain picky about discretionary spending. The numbers: * Net sales rose 5% YoY to $15.18 billion, slightly ahead of the $15.16 billion consensus estimate. * Earnings per share of $1.22 outpaced expectations for $1.19, excluding the impact of a partial tariff refund of $331 million. * Comparable store sales rose 4%, led by HomeGoods (up 7%) and TJX's Canada and International divisions (up 6% and 7%, respectively). Marmaxx grew just 1%, below the company's own expectations. Implications for retail: Despite Marmaxx's softer quarter, both TJ Maxx and Marshalls still have advantages in a challenging environment for discretionary spending. Visits to both chains' stores outpaced traditional apparel retailers and department stores in Q2, according to Placer.ai, showing that the company's treasure-hunt experience and wide array of branded merchandise continue to resonate. However, TJX is facing stiffer competition from fellow off-price operators Burlington and Ross Stores, which are also moving toward better brands in hopes of capturing more dollars from wealthier shoppers. In the second quarter, visits to Ross Dress for Less and dd's Discounts rose 16.4% and 8.4% YoY, respectively, while visits to TJ Maxx and Marshalls were roughly flat, per Placer.ai. TJX is hoping to fend off its rivals with a marketing blitz that includes celebrity-led campaigns featuring the likes of Diana Ross and Mindy Kaling, as well as strategic sports partnerships. But Marmaxx's tepid performance during the quarter suggests TJX will have to give shoppers more reasons to choose its stores and keep them from straying to competitors. This content is part of EMARKETER's subscription Briefings, where EMARKETER Inc. pair daily updates with data and analysis from forecasts and research reports. Its Briefings prepare you to start your day informed, to provide critical insights in an important meeting, and to understand the context of what's happening in your industry. Non-clients can click here to get a demo of its full platform and coverage. You've read 1 of 2 free articles this month. Get more articles - create your free account today!
TJX sees quarterly profit below estimates on soft demand, shares drop. By Thomson Reuters Aug 19, 2026 | 7:58 AM By Sanskriti Shekhar Aug 19 (Reuters) - TJX forecast third-quarter profit below Wall Street estimates as slowing growth at its key Marmaxx division fueled concerns of a pullback in consumer spending, sending its shares down about 5% on Wednesday. The Framingham, Massachusetts-based retailer also raised its annual profit forecast and maintained its comparable store sales target for growth between 3% and 4%. TJX faces mounting competition from value retailers Ross Stores and Burlington Stores as consumers grow more selective with discretionary purchases amid economic uncertainty and a softer labor market. Excluding an expected net benefit of six cents from tariff refunds, TJX sees third-quarter adjusted earnings per share to be in the range of $1.30 to $1.32, compared with analyst expectations of $1.35, according to LSEG data. Marmaxx, TJX's largest division and home to the TJ Maxx and Marshalls chains, posted comparable sales growth of 1% in the second quarter, slowing from 6% growth in the previous quarter. "Our fear is that it relates to lower ticket (less purchases per shopping trip) given wider signs of consumer weakness and price increases over the last year and a half," William Blair analyst Dylan Carden said. TJX, which offers merchandise priced from under $10 to designer goods costing several thousands of dollars, has boosted marketing efforts to attract shoppers with new launches and celebrity-led campaigns. The company expects additional tariff refunds in the third quarter that could lower merchandise costs, although part of the benefit is expected to be offset by higher incentive compensation and bonus expenses. The TJ Maxx parent expects earnings per share for fiscal 2027 to be between $5.31 and $5.36, compared with its previous forecast of $5.08 to $5.15. Net sales rose 5.4% to $15.18 billion in the quarter ended August 1, narrowly beating estimates of $15.16 billion. The company reported quarterly adjusted earnings per share rose 11% to $1.22, slightly above expectations of $1.19. (Reporting by Sanskriti Shekhar in Bengaluru; Editing by Devika Syamnath)