Product and Merchandising Manager

Our Home & Outdoor division is united by thoughtful design and lasting quality. From kitchens to campsites, we provide consumers with premium, innovative products for life -- in and out of the home. This business unit includes our OXO, Osprey, and Hydro Flask brands, and this role may support one or more of these brands.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Product and Merchandising Manager OXO

Department: Marketing

Work Location: UK – London Remote

Full time Permanent role 41 hours

What you will be doing:

The role is responsible for owning OXO product and merchandising strategy across all EMEA channels, driving growth through data-led insights and market understanding. Reporting to the Associate Director of Product & Merchandising EMEA, this position leads the development and execution of OXO’s 5-Year Strategic Plan, informs global product management on regional opportunities, and oversees go-to-market processes. By optimizing product portfolios, managing seasonal assortments, and collaborating with cross-functional teams, the role ensures alignment with global strategies while maximizing revenue, margin, and consumer relevance in the EMEA market.

Responsibilities

• Develop & implement OXO’s 5Y Strategic plan, in line with Global and EMEA strategic plans and in close collaboration with Sales & Brand marketing team leaders.

• Drives the planning & adoption of the EMEA seasonal line-plan for OXO.

• Responsible for timely communication into the Global Product Creation Teams during the seasonal Product and Merchandising Process with support from Senior Product & Merchandising Manager when needed.

• Owns the delivery of the seasonal product assortment fuelling all channels of distribution against set KPIs and revenue targets.  Responsible for Product Lifecycle.

• Coordinates with Global Product Management, Marketing, Sales, Operations & Regulatory, acquiring and broadcasting information throughout the process of concept creation through to GTM.

• Sets seasonal OXO EMEA pricing to achieve targeted Gross Pricing Margin (GPM%).

• Collaborates with Demand Planning and Sales to ensure accurate forecasting at key GTM stages.

• From a Product and Merchandising perspective, leads seasonal portfolio rationalization alongside Commercial / Marketing Teams.

• Drives OXO Product line effectiveness at a SKU level in terms of styles, colours, sizes and range structure.

• Analyses and communicates Competitor’s product build, pricing structures and GTM strategies. Highlighting opportunities to Global Team on how to maximize Oxo market potential.

• Collaborates with the Marketing Team on creative concepts ensuring product alignment.

• Utilising marketplace data to make informed product & merchandising decisions.

• Leading and developing the merchandising plan around product launches.

• Analyses competitor products to fully understand market opportunities, product requirements and channel needs.

• Briefing new business opportunities into OXO Global Product Management and develops robust GTM plans, alongside Sales and Marketing, to execute these opportunities in EMEA.

• Utilising past sales performance along with market data and product/consumer knowledge to create product forecasts.

OXO EMEA’s Consumer and Product Expert:

• Identifying market trends and is the “eyes & ears” of the Global Product Team in EMEA.

• Acting as the expert on the houseware and relevant consumer goods markets’ insights & competitive landscape; market channels & tiers; product architecture and RRP price brackets; the seasonal retail cadence in e.com and B&M.

• You will be the authority on the product function, details and components in EMEA and presents this information to the other EMEA functions.

• Undertaking seasonal market travel to keep up to date with marketplace and consumer trends (budget allowing).

• Presenting the seasonal line to Sales and Marketing etc. at GTM & Sales Meetings and is seen as the key representative of global product creation in EMEA.

• Leading concise internal and external product Training to functions / Accounts that need this information to deliver in their roles.

• Assisting in Product preview/pre-lines with key retailers during early seasonal presentations.

• Attending trade shows, customer meetings / in-store clinics, sales meetings, and product meetings to deliver product presentations either alone, alongside the P&M Team or in support of Sales Managers.

• Responsible for the Portfolio compliance by partnering closely with Regulatory & Legal teams to ensure continuous EMEA compliance for new and existing products and ensure necessary requirements are applied to guarantee business continuity.

Product & Merchandising Data Integrity and Reporting:

• Partnering with Sales, Sales Ops, DP & Sourcing, Finance, Marketing and Online Teams to report upon the business with accurate data.  This includes leading seasonal teardown meetings from a product and merchandising perspective.

• Maintaining and updating product records in relevant systems ensuring EMEA product data is accurate.

• Communicating with GTM & Global Product Management Teams to ensure data is accurately represented for EMEA.

• Interfacing with the Regulatory, Customer Service, Creative, Sales and Marketing teams regarding product specification and labelling needs as required.

Workbook, Website and other Marketing Materials:

• Acting as the Product & Merchandising ‘go-to’ for the Sales, Creative, Web and Marketing Teams on the creation of the Workbook, website any other marketing material as needed.

• Contribute product content and product copy writing for the Marketing and Online teams.

Skills needed to be successful in this role:

• Experience in housewares, or consumer goods would be ideal

• Experience in line-planning; seasonal assortment building, product flow, channel differentiation and segmentation, launching products & technologies, concept briefing,

• Knowledge of product creation and manufacture - including materials & construction methods, retail selling experience; sell in / sell through analysis & reporting, product costs, margin management, demand planning, e.com. project, program management experience,

• Demonstrable leadership qualities, organized and a team player

Minimum Qualifications:

• Bachelor's Degree, Masters Degree or field related experience ideally 4+ years in related experience

• Authorized to work in the United Kingdom on a full-time basis

What do we offer?

• 💸 Compensation package depending on experience and skills

• 💻 Flexible work policy with regards to working hours and work from home

• ☀ Increased flexi-days package after 1 year of service

• 👌 Perkbox

• 👂 Employee assistance counselling line

• 🎁 Employee discounts on all our EMEA products

• 💪 Lunch and Learns

• 🏝 Company closure between Christmas and New Year’s

• 📈 Employee Stock Purchase Plan

• 👌 The chance to work in an international, diverse, and inclusive environment!

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

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Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.