Lead Security Management and Employee Services

About Us -
At Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. We make it happen by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in an open inclusive workplace, based on diversity with a sense of belonging. This is where you can make a difference by constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.
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Alfa Laval in India is looking for a Lead – Security Management and Employee Services

Purpose of the role:

As Lead – Security Management and Employee Services, you will own and strengthen Alfa Laval India’s site security and workplace protection framework across locations—ensuring the safety of people, protection of assets, and continuity of operations. You will lead service partners and internal coordination to deliver secure, compliant and efficient operations across physical security systems (CCTV, laser monitoring, etc.), employee transport governance, visitor management (VMS), internal housekeeping coordination, office maintenance inside the building, and seating arrangements.

This is a leadership role that requires a calm, decisive operator who can build strong governance, run risk-based controls, and continuously improve security and workplace readiness through metrics, audits, and stakeholder alignment.

Scope of Services

• Security (including site security of all locations – CCTV, laser monitoring, etc.)
• Employee transport
• Visitor Management System (VMS)
• Housekeeping (internal)
• Office maintenance (inside the building)
• Seating arrangements

Key Responsibilities

Site Security Operations (Multi‑location Governance)

• Lead end‑to‑end security operations across all locations, ensuring consistent standards, trained guards, and readiness for incidents and escalations.
• Establish and maintain a security governance rhythm: daily checks, weekly audits, monthly dashboards, and quarterly vendor reviews.
• Maintain site security documentation and readiness (post orders, SOPs, incident logs, escalation matrix).

Physical Security Systems Ownership (CCTV / Perimeter Monitoring)

• Own performance and uptime of CCTV and perimeter/laser monitoring systems, including vendor AMCs, preventive maintenance, and downtime/escalation handling.
• Ensure camera coverage adequacy, recording retention discipline, access controls (where relevant), and evidence retrieval processes for investigations.
• Build a “secure-by-design” approach for new seating layouts and workplace changes (security sightlines, entry/exit controls).

Employee Transport Governance

• Own employee transport safety and governance: vendor compliance, route and timing discipline, escalation handling, and incident management.
• Drive transport controls aligned to workplace safety expectations (driver verification where applicable, vehicle checks, adherence to site rules).

Visitor Management System (VMS) & Front‑door Controls

• Own the VMS process end‑to‑end: visitor entry approvals, documentation, badges, movement controls, and data hygiene.
• Ensure consistent visitor experience with the right balance of hospitality and security—clear signage, queues control, and escalation routes.

Workplace Readiness: Internal Housekeeping & Office Maintenance (Inside Building)

• Coordinate internal housekeeping services to ensure clean, safe, and professional work areas aligned to site standards.
• Drive timely closure of office maintenance inside the building (minor repairs, workplace issues, vendor follow-ups) through a structured ticketing/escalation process.
• Run routine workplace audits focused on safety, hygiene, and readiness (e.g., walk-throughs, common areas, high traffic zones).

Seating Arrangements & Workplace Coordination

• Lead and govern seating arrangements—move planning, access readiness, coordination with internal stakeholders, and minimal business disruption.
• Ensure seating changes align with security and visitor controls (restricted zones, secure storage areas, emergency exits not blocked).

Incident Management, Investigations & Continuous Improvement

• Act as the first line of leadership for incidents (security breaches, transport issues, visitor escalations), ensuring quick response, accurate documentation, and closure with preventive actions.
• Conduct root cause reviews for repeated issues (e.g., system downtime, recurring visitor/transport deviations) and implement corrective/preventive measures.

Vendor Leadership, Commercial Discipline & Compliance

• Lead performance of security, CCTV/perimeter monitoring, transport, housekeeping, and maintenance vendors through SLAs, scorecards and QBRs.
• Validate vendor bills against performance, rosters, and contracted scope; identify efficiency and cost optimization opportunities without compromising security posture.

Key Interfaces

• Internal: Administration/HR Ops, Facilities, QHSE, IT (for VMS/CCTV integration where applicable), Finance, Procurement, Site Leadership, Employees.
• External: Security agency, CCTV/perimeter monitoring vendor, transport vendor, housekeeping vendor, office maintenance service partners.

Success Measures (KPIs)

Security Systems & Coverage

• CCTV/perimeter monitoring uptime; incident evidence retrieval turnaround time.

Security Operations

• Incident response time; repeat incident reduction; audit scores across locations.

Transport Governance

• On‑time performance; incident rate; escalation closure time.

VMS Performance

• Visitor processing time; compliance adherence; data accuracy and reporting completeness.

Workplace Readiness

• Housekeeping audit scores; office maintenance ticket SLA compliance; seating move success rate (on-time, zero disruption).

Vendor Governance & Cost

• SLA adherence, billing accuracy, and improvement savings delivered.

Qualifications & Experience

• Education: Graduate in any discipline (preferred: security management/operations/administration).
• Experience: Typically 8–12 years in corporate/site security operations and vendor governance; experience with multi‑site operations preferred.
• Strong hands‑on exposure to CCTV and perimeter monitoring, visitor management (VMS), and employee transport governance.
• Experience coordinating internal housekeeping and office maintenance inside building operations.
• Preferred (adds strong differentiation): exposure to security audits, crisis response drills, and structured incident management.

Leadership Competencies

• Safety-first & risk-based thinking: anticipates threats and closes gaps before incidents occur.
• Calm under pressure: structured response during incidents; clear communication and escalation discipline.
• Vendor leadership: drives accountability through data, SLAs and coaching rather than constant firefighting.
• Service mindset: balances strong controls with a welcoming workplace experience for employees and visitors.
• Execution rigour: sets standards, runs audits, and ensures closure with measurable outcomes.

We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, apply

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.