We’re building a high-performance, digital organization through our global NorthStar program—and we’re looking for a Global Key User – Lead to Order (L2O) to help lead the way.

Your tasks

In this role, you’ll coordinate key user activities across regions to ensure the successful deployment and adoption of our new global business process template. You’ll work closely with process owners and program teams to guide system design, testing, training, and user support. This is a pivotal role for someone who thrives on collaboration, structure, and driving transformation across a global organization. This is a hybrid role and can be based remotely in Europe or from a Kardex office.

Your profile

Proven experience leading or coordinating cross-functional teams in a transformation or system implementation context
Strong understanding of the Lead to Order (L2O) process or end-to-end sales cycle, ideally within an industrial manufacturing enviroment
Experience working with CRM systems (e.g. Salesforce) and CPQ applications
Excellent communication and stakeholder management skills across different functions and regions
Strong organizational skills with the ability to manage multiple priorities and deadlines
Comfortable working in a global matrix environment and influencing without authority
Fluent in English (written and spoken)
Regular international travel (approx. 25%) will be expected to support collaboration across regions.

Key User Lead – Lead to Order

L2O, Process

Kardex

Proven experience leading or coordinating cross-functional teams in a transformation or system implementation context

Strong understanding of the Lead to Order (L2O) process or end-to-end sales cycle, ideally within an industrial manufacturing enviroment

Experience working with CRM systems (e.g. Salesforce) and CPQ applications

Excellent communication and stakeholder management skills across different functions and regions

Strong organizational skills with the ability to manage multiple priorities and deadlines

Comfortable working in a global matrix environment and influencing without authority

Fluent in English (written and spoken)

Regular international travel (approx. 25%) will be expected to support collaboration across regions.

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