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IPG Mediabrands

Global media planning, buying, analytics

HR Operations Lead

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeAmsterdam, Netherlands

About the Job

Requirements

  • HBO+ or WO-level working and thinking capacity.
  • At least 8 years of experience in HR, including several years in HR Operations, HR Shared Services, HR Projects, or a senior HR Business Partner or lead role.
  • Experience optimizing HR processes, service delivery, and HR systems.
  • Experience with organizational change, mergers, integration, and harmonization programs.
  • Thorough knowledge of HR processes, employment conditions, payroll, and HR technology.
  • Current knowledge of labor law and social legislation.
  • Experience with HR data, reporting, and management information.
  • Strong communication skills and well-developed stakeholder management.
  • A continuous improvement mindset and the ability to translate strategy into operational execution.

Responsibilities

  • Ensure the quality, effectiveness, and ongoing optimization of HR processes throughout the employee lifecycle.
  • Ensure consistent application of HR policy, employment conditions, and personnel regulations across the organization.
  • Initiate and implement improvements in HR processes, digitalization, and service delivery.
  • Further develop and configure HR systems and ensure their effective use.
  • Ensure efficient, accessible, high-quality HR support for managers and colleagues.
  • Identify improvement opportunities and translate operational insights into structural improvements.
  • Work closely with HR Business Partners to translate business developments, organizational changes, and strategic priorities into suitable HR solutions.
  • Coordinate with HR Business Partners on implementing and integrating HR policy, processes, systems, and change initiatives.
  • Support organizational developments by aligning HR processes and service delivery with business needs.
  • Identify organizational trends, bottlenecks, and needs and translate them into HR Operations improvements.
  • Contribute to a consistent employee experience and effective implementation of HR policy across business units.
  • Lead the HR Operations team, including personnel administration, payroll, and other operational HR specialties.
  • Safeguard the quality, continuity, and consistency of HR service delivery.
  • Coach and develop HR Operations team members.
  • Establish clear processes, roles, and responsibilities within HR Operations.
  • Promote collaboration, knowledge sharing, and further professionalization within HR.
  • Ensure a positive and consistent employee experience throughout the employee lifecycle.
  • Oversee governance, quality, and optimization of payroll and personnel administration processes.
  • Ensure correct implementation of employment conditions, personnel regulations, and payroll processing.
  • Monitor compliance with labor, tax, and social legislation.
  • Track relevant legislative developments and translate them promptly into processes, policy, and systems.
  • Implement relevant legislation, including the European Pay Transparency Directive.
  • Develop, implement, and monitor policies on absence, vitality, and sustainable employability.
  • Monitor absence trends and HR data and translate them into preventive measures and improvements.
  • Ensure consistent, high-quality execution of absence processes.
  • Support HR Business Partners and managers with complex or organization-wide absence issues.
  • Contribute to a healthy, engaged, and future-ready working environment.
  • Lead the harmonization of HR policy, employment conditions, processes, and systems.
  • Ensure smooth implementation of changes within HR Operations.
  • Work closely with HR Business Partners, management, and other stakeholders to integrate change initiatives successfully.
  • Build support and engagement for changes to processes, systems, and ways of working.
  • Develop and monitor HR key performance indicators, dashboards, and management reports.
  • Translate HR data into operational and strategic insights.
  • Identify trends and risks and turn them into concrete improvement initiatives.
  • Enable data-driven decision-making concerning people, the organization, and HR service delivery.

About the Company

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IPG Mediabrands

Global media planning, buying, analytics

What IPG Mediabrands does: It provides global media and marketing solutions, offering services such as media planning and buying, creative development, data analytics, and performance measurement for a wide range of clients across industries. How its products work: By using data analytics, market research, and technology to build tailored media strategies that reach target audiences across TV, digital platforms, social media, and print. Revenue comes from fixed fees, commissions, and performance-based incentives, aligning the agency’s compensation with client results. How it differs from competitors: It combines a global reach with a data-driven, technology-enabled approach and a client-centric model, delivering integrated services from planning, buying, and creative to analytics and performance reporting. What its goal is: To help clients maximize return on investment and achieve business objectives through effective media and marketing campaigns, fostering long-term partnerships.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
2007

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