Accounts Receivable Collections Specialist

State Systems, Inc.

We are growing and seeking highly motivated individuals to join our team! Founded in Memphis, Tennessee, we have grown our company to serve businesses and organizations in Tennessee, Mississippi, Arkansas, and Alabama.

Job Title: AR Collections Specialist (3 month contract)
Department: Shared Services
Hybrid Schedule: Monday - Friday

Summary: The AR Collections Specialist supports daily receivables operations, including payment posting, account reconciliation, collections follow-up, discrepancy resolution, and customer account maintenance to help maintain accurate records and improve cash flow.

Essential Duties and Responsibilities:

· Daily - post deposits that are received through the lockbox at the bank, ACH and branch receipts.

· Resolve discrepancies in payments and/or receipts.

· Track deposits and report variances to staff accountant.

· Contact selected group of customers with delinquent open invoices, work with customers as needed to resolve discrepancies.

· Answers accounts receivable phone inquiries and follows up.

· Work closely with divisions as needed to resolve discrepancies.

· Assist in the generation of customer statements to customers based on criteria established by manager.

· Obtain and mail invoice copies for customers, as requested.

· Research and process charge backs, returns, and bad checks.

· Calls and/or mails correspondence to customers as necessary to update accounts.

· Assists with related special projects, as required.

· The typical work schedule for this position is Monday - Friday from 8:00am to 5:00pm.

Education and/or Experience:

· High school diploma or equivalent required; related degree preferred.

· 1-3 years of experience in accounts receivable, collections, or related field

· Strong understanding of accounting principles and AR processes

· Proficiency in accounting software and Microsoft Excel

· Excellent communication and customer service skills

· Strong attention to detail and organizational skills

· Ability to handle multiple tasks and meet deadlines

Key Skills & Competencies:

· Accuracy, organization, and attention to detail

· Problem-solving, prioritization, and time management

· Clear communication and strong customer service

· Ability to work independently and collaborate across departments