S

Sitetracker

Cloud-based platform for repeatable infrastructure deployments

Business Analyst

Full-Time
No salary listed
Mid
Remote in Mexico
Remote
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • Navigate core Salesforce concepts, including objects, fields, layouts, and basic flows or rules.
  • Configure and maintain functional settings within Sitetracker or comparable platform software.
  • Troubleshoot standard platform and business-as-usual service issues using a structured, practical approach.
  • Apply Sitetracker configuration best practices to customer needs.
  • Translate complex client operational workflows into clean, usable Sitetracker solutions.
  • Gather business requirements and translate them into clear, actionable backlog items or user stories.
  • Use organizational systems to manage multiple concurrent client workloads.
  • Learn platform updates and customer business processes quickly and apply that knowledge in delivery.
Responsibilities
  • Lead day-to-day client engagements and recurring service delivery with clear ownership and accountability.
  • Run effective client syncs that establish priorities, surface decisions, and remove blockers.
  • Maintain momentum across multiple client accounts while keeping stakeholders aligned on next steps.
  • Turn passive client relationships into active, value-focused engagements that create expansion readiness.
  • Use structured approaches to drive platform usage and strengthen adoption.
  • Guide clients through competing priorities and focus work on the highest business value.
  • Track backlog burn-down and service usage to keep delivery visible and on pace.
  • Identify operational gaps during routine business-as-usual interactions and convert them into valuable future work.
  • Use repeatable requirement-gathering practices to improve clarity, consistency, and delivery quality.
  • Take proactive ownership of client issues from identification through resolution.
  • Manage a high-volume client portfolio while protecting customer satisfaction and retention.
  • Create reusable client-facing materials and operational templates that make delivery more scalable.
  • Create visibility into service usage, backlog health, and upcoming priorities for customers and internal stakeholders.
  • Drive blockers and operational gaps through resolution, escalating when additional expertise is required.
  • Own day-to-day backlog management for assigned accounts, maintain a sufficient pipeline, prioritize work by business value, and keep delivery moving without relying on Technical Account Manager oversight.
  • Establish trusted working relationships and a consistent engagement cadence across the assigned client portfolio, with clear priorities, decisions, owners, and next steps.
  • Contribute reusable requirement-gathering approaches, client-facing materials, or operational templates that improve consistency and scalability across recurring services delivery.
  • Maintain service velocity across multiple concurrent accounts while protecting delivery quality, customer satisfaction, and alignment on business outcomes.
  • Improve platform usage and adoption by connecting customer business processes to practical Sitetracker configurations and recommendations.
  • Build a sustainable pipeline of valuable work by proactively uncovering customer needs, operational gaps, and opportunities for platform improvement.
  • Independently lead recurring services engagements, client syncs, priorities, backlog, and delivery with minimal oversight.
  • Share repeatable practices and insights that strengthen delivery quality, customer retention, expansion readiness, and the scalability of the recurring services model.
  • Build functional knowledge of Sitetracker and Salesforce concepts, translate customer workflows into scalable solutions, and independently resolve standard platform challenges.
  • Understand each customer’s operating model, anticipate needs, recommend platform improvements, and turn business-as-usual conversations into opportunities for greater adoption and value.
  • Maintain healthy, prioritized backlogs and predictable service velocity across accounts, with proactive pipeline generation reducing periods of low-value or reactive work.
  • Own the client experience end to end across the portfolio and deliver measurable value from recurring services investments.

About the company

S

Sitetracker

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cbWebsite

Sitetracker provides a cloud-based platform for managing and executing large, repeatable infrastructure projects across industries like construction, telecom, and energy. The system helps users forecast and schedule work, control costs, manage payments, dispatch field technicians, and analyze data, all built on Salesforce for security and scalability. It combines project management with asset deployment, including distributed assets such as billboards and bus shelters, in a single view. The goal is to help organizations plan, deploy, and manage scalable deployments more efficiently and keep costs predictable across large portfolios.

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$183M

Headquarters

Montclair, New Jersey

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • Sitetracker surpassed 400 customers in February 2026, spanning telecom, renewables, EV charging, utilities.
  • 2026 wins at BNZ, Connect44, Terrion, and Qwello expand European and Canadian reach.
  • 5x5 integration cut digital twin costs 85%, strengthening tower portfolio analytics.

What critics are saying

  • Scout remains limited release in 2026, giving rivals time to copy agentic workflows.
  • Telecom and renewable customers depend on capex cycles; delayed projects directly hit bookings.
  • Salesforce dependence and concentrated infrastructure buyers create existential platform risk if anchors defect.

What makes Sitetracker unique

  • Sitetracker unifies deployment, operations, maintenance, and finance across infrastructure lifecycles.
  • Scout AI, launched April 8, 2026, automates document, photo, and risk workflows.
  • Finance Central links field data to budgeting and forecasting inside one Salesforce-based system.

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Benefits

  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Business News This Week
Oct 13th, 2026
Sitetracker to support Atlante's EV charging expansion.

Sitetracker to support Atlante's EV charging expansion. MONTCLAIR, N.J., Oct 13 - Sitetracker, the global leader in complete Asset Lifecycle Management for critical infrastructure, today announced being selected by Atlante, a leading European EV charging company, to optimize the deployment, operation, and maintenance of its expanding fast and ultra-fast charging network across Southern Europe. Atlante is committed to advancing the energy transition and enabling widespread decarbonization of transport by delivering reliable, efficient charging infrastructure. With ambitious growth plans amid tightening budgets and evolving EV market dynamics, Atlante sought a unified, industry-specific platform to update its solutions and reduce operational expenditure. Following a thorough evaluation, Sitetracker was chosen for its proven ability to consolidate systems, improve efficiency, and enable scalability. The Sitetracker platform will empower Atlante with mobile-enabled workflows, streamlined site and asset management, and improved collaboration with vendors and contractors via the Sitetracker Connect Portal. "At Atlante, our mission is to make electric mobility accessible, reliable, and efficient for communities across Southern Europe," said Giovanni Gonnelli, Global Head of Asset Operations. "By adopting Sitetracker, we are equipping our teams with the tools they need to deploy and maintain charging infrastructure at scale while keeping costs under control. The platform allows us to simplify processes, enhance field operations, and focus on delivering the highest quality service to our customers." With Sitetracker, Atlante will: * Reduce software licensing and operational costs through consolidation. * Digitize and standardize project and job templates for efficient execution. * Support field service teams with mobile-first tools to improve responsiveness and safety. * Enable seamless collaboration with contractors and vendors, accelerating site development and maintenance cycles. "Atlante is playing a critical role in advancing clean transportation across Europe," said Giuseppe Incitti, CEO of Sitetracker. "We are proud to support their vision by providing the digital backbone to manage the full lifecycle of EV charging infrastructure. Our platform will help Atlante accelerate deployment, reduce costs, and ensure operational excellence as they scale their network across Southern Europe." By consolidating legacy tools into a single, purpose-built platform, Atlante is positioned to increase efficiency, control costs, and expand its charging network more effectively - driving progress toward Europe's climate and electrification goals.

TMCnet
Sep 30th, 2026
Sitetracker Selected by BNZ to Support Scalable Multitechnology Renewable Energy Growth Across Southern Europe

Sitetracker Selected by BNZ to Support Scalable Multitechnology Renewable Energy Growth Across Southern Europe TMCnet News [September 30, 2026] | / | Sitetracker Selected by BNZ to Support Scalable Multitechnology Renewable Energy Growth Across Southern Europe Sitetracker, the global leader in complete Asset Lifecycle Management for critical infrastructure, today announced that BNZ, an independent power producer (IPP) focused on renewable energy across Southern Europe, has selected Sitetracker to streamline and scale the management of its growing multitechnology portfolio. BNZ develops, builds, and operates utility-scale renewable energy assets across Spain, Italy, and Portugal. Its portfolio exceeds 2.7 GW across development, construction, and operation, including 530 MW connected and 222 MW under construction. To support its continued growth, BNZ sought a centralized platform to improve visibility, standardize workflows, and strengthen operational efficiency across the full asset lifecycle. "The next generation of renewable energy leaders will be defined by how efficiently they can scale," said Giuseppe Incitti, CEO of Sitetracker. "BNZ is taking a proactive approach to building the operational infrastructure needed to support long-term growth, visibility, and execution across its portfolio." As its portfolio expands in both scale and technological diversity, BNZ identified the need for a flexible platform that could serve as a single source of truth for project and asset information while integrating with its broader corporate data environment. With Sitetracker, BNZ will be able to standardize workflows across development, construction, and operations, improving visibility into key project milestones, portfolio risks, and operational performance. The implementation is expected to enable more proactive project management, streamline executive reporting, and strengthen collaboration across teams and external stakeholders. BNZ also selected Sitetracker for its configurability, analytics capabilities, and ability to integrate with the company's broader technology ecosystem, including Microsoft Fabric and Microsoft Entra ID. "We wanted a platform that could support standardized processes across development,construction, and operations while integrating seamlessly into our broader technology ecosystem," said Esther García, COO at BNZ. "Sitetracker gives us the flexibility and interoperability needed to support long-term portfolio growth." By centralizing project, asset, and operational data, BNZ aims to reduce manual processes, improve governance, and establish a stronger foundation for sustained growth across renewable energy technologies. About BNZ BNZ is a next-generation independent power producer (IPP) specializing in the development, construction, and operation of renewable energy projects, including solar, wind, and battery energy storage systems (BESS). The company has more than 2.7 GW under development, under construction, and in operation across Spain, Italy, and Portugal. Its mission is to advance a stable and sustainable energy transition, with a particular focus on supporting emerging digital economies and enabling the digital transformation of the future. The BNZ team brings together more than 100 years of experience in the renewable energy sector and is firmly committed to combating climate change and reducing CO2 emissions. BNZ plays an active role in the energy transition, promoting environmental and social development in the communities where it operates. All its projects are designed to meet the highest environmental, social, and governance (ESG) standards, fostering biodiversity and acting with integrity in all its activities. The company embraces an efficient and sustainable business model, supported by an agile, diverse, and highly qualified team. By managing the entire value chain, BNZ aims to deliver stable performance and predictable returns to its investors, working closely with local partners who share its values in each market. For more information, visit www.bnz.energy or contact [email protected]. About Sitetracker Sitetracker empowers owners, operators, contractors, and other stakeholders to streamline and optimize the end-to-end asset lifecycle of critical infrastructure. As the leading global complete Asset Lifecycle Management platform, Sitetracker helps innovative companies like Vodafone, Ericsson, ENGIE, Telefonica, Cypress Creek Renewables, Cox, Iberdrola, EVgo, Vantage Towers, Southern Company, Zayo, Tilson, Nextera, EDOTCO, E.On, Axione, and TEP efficiently plan, build, operate, and maintain millions of projects, sites, and assets. Scout, Sitetracker's agentic AI platform, enables organizations across digital infrastructure and clean energy to move from operational insight to autonomous execution, without replacing the systems their teams already depend on. Sitetracker delivers operational excellence and creates full transparency across industries such as digital infrastructure, renewables, EV charging, utilities, and real estate by driving safe, efficient teams, ensuring healthy projects, and enabling organizations to manage scale, growth, and complexity. Trusted by hundreds of industry leaders, Sitetracker advances a more connected and sustainable future across the world. Manage What's Critical, with Sitetracker. For more information, please request a demo. View source version on businesswire.com: https://www.businesswire.com/news/home/20260930801137/en/ [ Back To TMCnet.com's Homepage] |

Associated Press
Sep 23rd, 2026
Sitetracker and 5x5 cut digital twin costs by 85% for wireless tower portfolios

Sitetracker and 5x5 Technologies have launched a data-to-twin workflow that enables wireless infrastructure owners to digitise entire tower portfolios at costs up to 85% lower than traditional methods. The integration combines Sitetracker's portfolio management platform with 5x5's Synthetic Twin technology to create interactive 3D models of towers, rooftops and ground compounds. Synthetic Twins are built from existing data in Sitetracker rather than requiring drone flights, making portfolio-wide digital twins economically viable for the first time. The models can be progressively enriched as site conditions change, providing tower operators with accurate baselines that improve over time. The system works with Scout, Sitetracker's agentic AI platform, to enable automated workflows and asset intelligence. This helps tower companies better manage colocations, structural capacity and revenue potential whilst reducing manual research and site visits.

Business Wire
Mar 4th, 2026
Connect44 selects Sitetracker to power efficient and scalable fiber and wireless deployments.

Connect44 selects Sitetracker to power efficient and scalable fiber and wireless deployments. MONTCLAIR, New Jersey-(BUSINESS WIRE)-Sitetracker, the global leader in comprehensive lifecycle management for critical infrastructure assets, today announced that Connect44 has selected Sitetracker to support the delivery of its fiber and wireless network projects in Germany, the United Kingdom, and the PMO organization. By consolidating project execution, field data capture, and reporting on a single platform, Connect44 aims to accelerate delivery speed, reduce operational risks, and strengthen financial performance as it expands its deployment and managed services business. Connect44 provides managed services, professional services, and resource consulting for telecommunications operators, supporting networks from planning and design through deployment, operations, and optimization. As the company grows into large-scale deployment programs and acts as a general contractor coordinating multiple subcontractors, it identified the need for a centralized platform to replace spreadsheets and operator-specific tools. Sitetracker will serve as Connect44's system of record for end-to-end fiber and wireless project management. Teams will use the platform to track sites, milestones, risks, and changes; capture as-built data from the field; and connect production tracking directly to reporting and billing workflows. This unified approach is expected to reduce time spent on manual close-out reports, minimize data loss, and accelerate customer acceptance and payments. "As we expand our role in increasingly complex network deployments, efficiency and data accuracy are absolutely essential. Having clear and reliable visibility across all projects is crucial not only to accelerate delivery but also to manage risks, improve decision-making, and ensure we continue to grow our business sustainably for our clients," says James Rogerson at Connect44. "Sitetracker provides us with a single platform to manage fiber and wireless projects consistently, validate work completed in the field, and streamline the speed at which we move from delivery to billing. This foundation supports both our growth plans and the high standards our customers expect," adds Leo Kidel, co-founder of Connect44. By leveraging Sitetracker Mobile capabilities and Connect Portal, Connect44 also plans to enhance collaboration with internal teams and subcontractors, ensuring real-time updates from the field and a consistent flow of reliable data among all stakeholders. This visibility enables better milestone management, faster issue resolution, and improved understanding of project health and financial performance. "Connect44 operates in a fast-paced and highly competitive deployment environment where speed and accuracy directly impact outcomes," says Giuseppe Incitti, CEO of Sitetracker. "We are excited to support their teams with a platform that brings structure, transparency, and scalability to the delivery of fiber and wireless solutions." About Sitetracker Sitetracker enables owners, operators, contractors, and other stakeholders to streamline and optimize the end-to-end asset lifecycle of critical infrastructure. As the leading global asset lifecycle management platform, Sitetracker helps innovative companies such as Vodafone, Ericsson, ENGIE, Telefónica, Cypress Creek Renewables, Cox, Iberdrola, EVgo, Vantage Towers, Southern Company, Zayo, Nextera, EDOTCO, E.On, Axione, and TEP efficiently plan, build, operate, and maintain millions of projects, sites, and assets. Sitetracker delivers operational excellence and creates total transparency in sectors such as digital infrastructure, renewable energy, electric vehicle charging, utilities, and real estate by driving safe and efficient teams, ensuring healthy projects, and enabling organizations to manage scale, growth, and complexity. Trusted by hundreds of industry leaders, Sitetracker is shaping a more connected and sustainable future worldwide. Manage what matters most, with Sitetracker. The translated press release should in no way be considered official. The only authoritative version of the press release is the one in its original language. The translation should always be compared with the source text, which will prevail. More News From Sitetracker MONTCLAIR, New Jersey-(BUSINESS WIRE)-Sitetracker, the global leader in comprehensive lifecycle management for critical infrastructure assets, today announced strong results for the 2025 fiscal year, marked by continued growth in its customer base, expansion into new infrastructure markets, and significant product innovations, particularly in operations, maintenance, and financial management. Amid increasing pressure on property... MONTCLAIR, New Jersey-(BUSINESS WIRE)-Sitetracker, the global leader in comprehensive asset lifecycle management, announced that Enersense, a leading partner for clients in the transport and energy production, industrial energy transition, and telecommunications sectors in Finland and the Baltic countries, has chosen Sitetracker to digitize and optimize its operations. This solution enabled Enersense to replace its legacy systems, standardize... MONTCLAIR, New Jersey-(BUSINESS WIRE)-Sitetracker, the global leader in comprehensive asset lifecycle management for critical infrastructure, today announced that TagEnergy, a rapidly expanding renewable energy producer, has chosen Sitetracker to standardize its operations and expand its portfolio across multiple markets. This decision reflects TagEnergy's commitment to delivering clean energy projects efficiently... Sitetracker. Release Versions

Business Wire
Feb 26th, 2026
Sitetracker surpasses 400 customers with expanded asset lifecycle management platform

Sitetracker, a provider of asset lifecycle management software for critical infrastructure, reported strong results for 2025, now serving over 400 customers globally across digital infrastructure, renewables, EV charging and utilities sectors. The company enhanced its operations and maintenance capabilities by integrating field operations and work order management into a single platform. It also introduced Finance Central, which connects real-time field data to financial forecasting and budgeting workflows. For 2026, Sitetracker plans to focus on embedding greater intelligence into workflows, strengthening connections between field and office teams, and deepening financial visibility across asset lifecycles. The platform helps organisations including Vodafone, Ericsson and ENGIE manage infrastructure projects without adding complexity or headcount.