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Full-Time

Policy Issue Specialist

Posted on 11/30/2023

Strategic HR

Strategic HR

11-50 employees

outsourced HR solutions and strategic alignment

Consulting

Junior, Mid

Cincinnati, OH, USA

Category
Legal & Compliance
Required Skills
Communications
Customer Service
Requirements
  • Associates Degree or equivalent work experience
  • 1-3 years life insurance experience and/or LOMA matriculation is desirable
  • Strong verbal and written communication skills
  • Working knowledge of Microsoft Office
  • Excellent Customer Service skills
  • Self-starter, comfortable working in fast paced environment
Responsibilities
  • Issue all types of life insurance and trust policies
  • Ensure accuracy of policy contracts established within the Policy Administration system and mailed to policyholders
  • Issue policies in accordance with policy contract language and state regulations
  • Open mail/faxes and prepare new business voucher
  • Review applications and process pending policies
  • Perform client service activities including answering client/field inquiries, making policy changes, and premium accounting
  • Provide field training and assistance as needed
  • Prepare for Texas Banking Audit
  • Process and monitor 1035 Exchanges
  • Provide daily reports to Senior Management regarding outstanding policies, issued policies, and agent training issues
  • Process returned applications (not issued)
  • Correct errors on issued policies and re-issue as appropriate
  • Answer main customer service line
Desired Qualifications
  • 1-3 years life insurance experience and/or LOMA matriculation

Strategic HR, a division of Clark Schaefer Hackett, offers outsourced HR solutions encompassing HR strategy alignment, communications, recruitment, employee relations, training and development, recordkeeping, benefits and compensation, health and safety, and legal compliance, without adding headcount, enabling businesses to concentrate on their core activities.

Company Stage

M&A

Total Funding

N/A

Headquarters

Cincinnati, Ohio

Founded

1995

Growth & Insights
Headcount

6 month growth

26%

1 year growth

26%

2 year growth

26%
INACTIVE