Summary

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. The Apple Store Online is seeking a dynamic, web savvy content management professional to join the Digital Content Management (DCM) Production team. The DCM team maintains and manages all customer facing content on the Apple Store Online as well as the Apple Store App. Our mission is to continuously improve the quality of information and experience presented to Apple’s customers while delivering on the ever-increasing velocity of changes as the Retail digital platform expands into new geographies, languages, and devices. The Content Production Manager will drive the global execution of complex product launches and business initiatives for the Online Store, while leading and motivating specialists that work in our numerous content management systems. This role is part of a large, tight-knit global team, driving high quality results while meeting ambitious deadlines. We are looking for a thoughtful, inclusive and effective leader, deeply detail oriented, and comfortable with change and uncertainty in a dynamic work environment.

Minimum Qualifications

5+ years of experience in technology, operations, e-commerce and/or customer support organization.
In-depth knowledge and experience with online content management for both web and mobile platforms.
A smart and organized problem-solver who exhibits high degree of ownership and accountability and can adapt to constant change and ambiguous situations while simultaneously driving multiple complex projects.
Able to accommodate flexible work schedule during critical business periods.

Preferred Qualifications

Experienced people manager, 2+ years managing individual contributors with a passion for building and engaging a high performing person/team.
An open, communicative, and reliable leader who is able to collaborate closely with cross-functional partners, organizational leaders, as well as direct reports.
A quick, technically-minded learner that is willing to roll up their sleeves to grasp the numerous tools and systems used across DCM every day.
Demonstrated success in business process optimization, developing and driving performance objectives, process improvements, and management systems for the team.
BA/BS degree, or equivalent work experience.

Description

As a Manager on the DCM Production team, you will lead a team of high performing Content Specialists and handle high profile projects that touch content across multiple online platforms and apps worldwide. From leading product launches to marketing initiatives, major feature changes to daily updates, this work will directly impact the experience for millions of Apple customers across the globe who visit the Apple Store Online every single day.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $149,500 and $224,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Manager – Apple Store Online DCM Production

Apple

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