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Southcoast Health

Not-for-profit health system delivering integrated care

Certified Medical Assistant - Primary Care

Full-TimeDeadline 8/28/27
$21.94 - $28.56/hr+ $3,500 sign-on bonus
Entry, Junior
Swansea, MA, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Completion of four years of high school or equivalent, plus specialized courses and training.
  • National third-party certification, such as AMCA, AAMA, AMT, CCMA (NHA certification), or NCMA (NCCT certification), is required within 13 months of hire for a non-certified Medical Assistant.
  • Successful completion of a Medical Assistant Program or equivalent medical office practice experience is required.
  • Basic Life Support certification is required.
  • Must be fully vaccinated against seasonal influenza and COVID-19, or be exempt for medical or personal reasons by signing a statement certifying the choice to be exempt after hire.
Responsibilities
  • Under direction of the Office Manager, Clinical Coordinator, or designee, and under the Medical Assistant Group Supervisory Agreement, perform medical-assisting duties within and in support of assigned medical offices.
  • Under supervision of primary care providers and nurses, collaborate with clinic team members, patients, and families to provide patient care and treatment.
  • Assist providers with patient care and procedures.
  • Facilitate efficient patient flow through the clinic or medical office.
  • Communicate with patients by telephone, including communicating test results, surgery schedules, and procedures, and providing appropriate counsel and follow-up under a designated supervisor's direction.
  • Use an Electronic Medical Record (EMR) and related software to update or access patient information as appropriate.
  • Maintain patient privacy and confidentiality.
  • Medical interpretation in a language other than English may be required for the practice office.
Desired Qualifications
  • Prior experience using an Electronic Medical Record (EMR) and/or health-related computer software is preferred.
  • One year of medical-assisting work experience is preferred.
  • Fluency in a language other than English and medical interpreting are preferred.
  • Other certifications based on practice specialty may be preferred.

About the company

temp

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New Bedford, Massachusetts

Founded

1996

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Simplify's Take

What believers are saying

  • Southcoast reported June 2026 operating revenue of $430.6 million despite tougher pricing pressure.
  • February 2026 provider hiring added obstetrics, cardiology, endocrinology, and addiction medicine capacity.
  • OBHG launched Charlton Memorial’s first 1.0 OB triage model, targeting January 2026 coverage.

What critics are saying

  • Southcoast posted a $22.9 million Q1 2026 operating loss as expenses outran revenue.
  • St. Luke’s nurses picketed September 19, 2025 over staffing and pay, pressuring 2026 contracts.
  • If Medicare and Medicaid rates stay squeezed, Southcoast’s labor-heavy model becomes structurally untenable by 2027.

What makes Southcoast Health unique

  • Only maternity provider locally, anchoring Southcoast’s referral moat across southeastern Massachusetts.
  • USFHP expanded March 3, 2026 to 160 more primary-care providers and three hospitals.
  • Southcoast added 16 providers in 2026, sustaining specialty depth at Charlton, St. Luke’s, and Tobey.

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Benefits

403B Retirement Plan with company match

Tuition assistance / Federal Loan Forgiveness programs

Employee Wellbeing Program

Generous Earned Time Off Package

Health Insurance

Paid Vacation

Hybrid Work Options

Remote Work Options

Flexible Work Hours

Wellness Program

Mental Health Support

Stock Options

Company Equity

Conference Attendance Budget

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Phone/Internet Stipend

Home Office Stipend

Professional Development Budget

Professional Certification Support

Training Programs

Tuition Reimbursement

Mentorship Program

Other