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EyeSouth Partners

Physician-led MSO providing ophthalmology practice management

Ophthalmic Clinic Lead

Clinical Support & Patient AdministrationUpdated on Nov 11
Full-timePittsburgh, PA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least two years of ophthalmology experience is required.
  • Current iJCAHPO COA, COT, or COMT certification is required, or the candidate must be willing and eligible to sit for the exam within 12 months of hire.
  • The role requires an advanced understanding and ability to complete the clinical skills listed, based on iJCAHPO training and generally accepted standards: history taking; visual acuity; confrontation visual fields; extraocular motility assessment, including ductions, cover/uncover and alternating cover testing, documenting defects, recognizing defects, identifying potential related pathology, and determining possible additional testing; pupil assessment, including recognizing pupil abnormalities and an afferent pupillary defect, using special techniques to identify abnormalities, and evaluating associated pathology; intraocular pressure measurement using Goldmann applanation via slit lamp or Perkins tonometer; manual lensometry and accurate transposition between minus and plus cylinder; angle assessment using a slit lamp microscope; manual refractometry, accurate refinement using the Jackson Cross-Cylinder technique, duochrome testing, and prism measurements; diagnostic testing including immersion and/or contact A-scan biometry, ultrasound, optical coherence tomography, visual field, pachymetry, topography, dry eye testing, and fundus photography; supplemental testing including Amsler Grid, Color Vision, Stereopsis (Randot test), Exophthalmometry, BAT, and PAM; minor procedure assisting, including assisting with excisions and sutures and competency in sterilization requirements and techniques for associated instruments; scribing, including accurately documenting and selecting coding for all exam types, consults, and surgical procedures; and pharmacology, including identifying and assisting with prescribing and/or administration of oral and intraocular medications used in the office or by patients, and understanding their purpose, action, and potential side effects.
  • The role requires determining whether documentation supports E/M versus Eye Code, matching applicable ICD-10 codes, and appropriately coding in-office procedures based on documentation.
  • The role requires the ability to work independently with little oversight or manager presence.
  • The role requires the ability to work in a fast-paced clinical environment.

Responsibilities

  • Aid patient flow, diagnostic testing, and technician exam components as needed.
  • Aid and support timely completion of clinical administrative duties and assignments, including prescription refills, patient messages and tasks, and documentation audits.
  • Maintain communication with the clinical training team regarding technicians in training.
  • Comply with practice procedures and protocols and with state and federal regulations.
  • Educate patients about conditions treated and surgical procedures performed by the doctor.
  • Maintain inventory PAR levels and order medical and office supplies through the D365 ordering process.
  • Complete monthly inventory counts and report procurement concerns or issues to the corporate office.
  • Lead daily team huddles and regularly scheduled monthly team meetings.
  • Create daily and weekly staff schedules, complete daily staff assignments, and coordinate changes caused by last-minute schedule adjustments.
  • Collaborate with doctors to develop and create schedule templates and communicate changes to clinical and contact center teams as needed.
  • Respond to patient relations inquiries and submit complaint resolutions.
  • Develop clinical standard operating procedures and new policies and train staff on them.
  • Report potential or suspected errors to a supervisor or Compliance Officer.
  • Complete additional tasks or projects as needed to contribute to the team.
  • Coach and mentor team members, fostering continuous learning and professional growth.
  • Oversee day-to-day activities at the assigned practice location, including staffing, clinic flow, patient relations, inventory, and equipment maintenance.

Desired Qualifications

  • Leadership experience is preferred.
  • Nextech/ICP experience is strongly preferred.

About the Company

EyeSouth Partners

Physician-led MSO providing ophthalmology practice management

EyeSouth Partners is a physician-led management services organization (MSO) for eye care, affiliating with ophthalmology and optometry practices. It handles non-clinical, administrative work so doctors can focus on medical and surgical eye care. The company provides capital for growth, technology investments, strategy, and operational support such as revenue cycle management, payer contracting, staffing, and doctor recruitment. Physicians remain clinically autonomous and keep their local brand identity while joining a larger network. EyeSouth differs from others by being doctor-led, maintaining clinical autonomy and local branding within a nationwide affiliate network, and pursuing growth through acquisitions and partnerships under private equity ownership. The goal is to grow a large, nationwide network of affiliated eye care practices and ambulatory surgery centers, improve practice operations, expand patient access, and provide financial security for staff and physicians.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Sandy Springs, GA
Founded
2017

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