Front Office Manager
About the job
- Several years of professional experience in Front Office, ideally in a leadership position.
- Very good written and spoken German and English; additional foreign languages are advantageous.
- Strong communication and leadership skills.
- Strong customer-service orientation and enjoyment of working with guests.
- Organizational ability and resilience.
- Confident use of common hotel software systems.
- Willingness to work shifts and weekends.
- Lead and organize the Front Office area.
- Ensure first-class guest service and a professional appearance.
- Train, lead, and motivate the Front Office team.
- Work closely with other departments to ensure smooth operations.
- Handle reservations and check-in/check-out processes.
- Manage complaints and communicate actively with guests.
- Monitor and ensure compliance with standards and quality requirements.
- Additional foreign languages.
- Previous Front Office experience in a leadership position.
About the company
Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1960
Get referred to Radisson Hotel Group
See people who can refer or advise you
Simplify's Take
What believers are saying
- Owners keep adding properties: RHG signed and opened 160 hotels with 22,000-plus rooms in January-June 2026.
- Development includes internal moves: RHG's April 2026 report records 8.5 million learning hours and 40% internal hiring for 2025.
- India has a defined expansion target: July 2026's Vision 2030 set 500 hotels, versus 142 operating across 86 cities.
What critics are saying
- Contract security varies: RHG's available 2025 leased/managed-hotel data show 34% temporary no-fixed-hours employment and 18% outsourced workers.
- Hiring controls have uneven coverage: 2025 leased/managed-hotel data show under-half toolkit uptake; full audits covered 56 of 395 hotels.
- Compliance work extends beyond office hours: RHG's Bucharest role requires shifts, weekends and unannounced night audits.
What makes Radisson Hotel Group unique
- A larger hotel group controls RHG: Jin Jiang holds a majority stake.
- Owners often return with another property: about 65% of RHG's owners have more than one hotel with the group.
- The brand network spans many markets: RHG's portfolio covers more than 100 countries.
Help us improve and share your feedback! Did you find this helpful?