Network Plus

Maintains, builds, and delivers utility infrastructure

Dig Agent

Construction ManagementUpdated on Nov 13

Full-timeWorsley, Manchester, UK£30k - £45k /yrIn-person

About the Job

Requirements

Relevant qualifications related to the work, such as NRWSA at supervisory level.
IOSH health and safety knowledge is beneficial but not essential.
A firm understanding of right-first-time work.
A full UK driving licence.
Shea Water qualification.
An EUSR Blue Card.
Knowledge of avoiding underground utilities.

Responsibilities

Supervise digging teams working on the United Utilities contract and provide technical expertise to deliver customer service cost-effectively.
Work with the team to meet client needs while generating a profit for Network Plus.
Engineer solutions on site and focus teams on completing work right first time in water networks.
Work with the scheduling team to manage and deliver programmes.
Support effective completion of company work through communication with internal and external customers and management of business and client database systems.
Take operational responsibility for digging teams and their daily activities.
Organise labour cost-effectively, including recruitment, disciplinary action, wages, and absence management.
Manage materials, plant, and other resources.
Carry out monthly team briefings.
Coach and develop staff to reach their potential and promote a fair and consistent team culture.
Help manage the frame and cover programme and ensure its key performance indicators are met.
Help manage the defect programme, ensure its key performance indicators are met, and attend highway meetings.
Use the GARD smartphone system to check work quality and address inappropriate behaviours.
Liaise with Support Services and the Street Works Team to manage FPN and Section 74 liabilities.
Complete team inspections to ensure compliance, quality, and first-time reinstatement.
Serve as a Health and Safety Representative by conducting workplace health and safety inspections, raising safety matters with management, and investigating reportable accidents or incidents.

Desired Qualifications

IOSH health and safety knowledge is beneficial but not essential.

As a digging agent/supervisor you will be responsible for supervising digging teams working as part of the United Utilities contract. Working to meet the needs of the client in the most cost-effective manner, whilst working with your team and making a profit for Network Plus. You will provide technical expertise, experience, and work within a team to deliver a first-class service to our customers.

As a supervisor will be competent on working in Water Networks. You will be able to engineer solutions on site and focus your teams on completing work right first time.

You will work with the scheduling team ensuring programmes are managed and delivered accordingly. You will provide support to ensure that the company’s work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.

This role could be an excellent development opportunity for someone looking to take the next step in their career. We’re happy to provide training and support for the right person who has the right attitude and transferable experience.

You will have operational responsibility for the digging teams and their in-day activities
You will organise labour in the most cost-effective way, including recruitment, disciplinary action, wages, and absence management
You will manage all other resources e.g., materials and plant
You will carry out team briefings with teams monthly
You will coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
You will help manage the frame and cover programme and ensure KPIs are met
You will help manage the defect programme and ensure that KPIs are met, and Highway Meetings are attended
You will use GARD (smartphone system) to check quality of the work and drive out the wrong behaviours
You will liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed
You will complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
You will be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur

Relevant qualifications in relation to the work being carried out i.e., NRWSA at supervisory level
Good Health and safety knowledge IOSH beneficial (not essential)
Firm understanding of “right first time”
Excellent communication skills
Full UK driving licence
Shea Water
EUSR Blue Card
Avoidance of underground utilities

About the Company

Network Plus

Maintains, builds, and delivers utility infrastructure

Network Plus provides utility and infrastructure services across the UK, supporting the maintenance, construction, and delivery of essential services in sectors such as wastewater, power, local infrastructure, gas, telecoms, and water. It delivers end-to-end solutions for infrastructure projects, handling planning, design, construction, and ongoing maintenance, with revenue generated mainly through long-term contracts with clients like local authorities and large utility companies. The company differentiates itself through a strong emphasis on safety, efficiency, and the adoption of new technologies and methods to improve service delivery on large-scale projects that require specialized equipment and expertise. Its goal is to ensure critical infrastructure remains reliable and efficient, supporting sustainable operations and long-term client relationships.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salford, United Kingdom
Founded: 2000

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