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All Accor

Global hotel management, franchising, loyalty program

Assistant Groups & Event Manager

Food & Beverage Operations ManagementUpdated on Nov 11
Full-timeZürich, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • Professional experience in a similar role.
  • Fluent German and English.

Responsibilities

  • Look after event guests in coordination with the team.
  • Coordinate events with internal departments and ensure everyone has the required information.
  • Translate menus and various event and sales documents between German and English.
  • Handle all group inquiries for groups of eight or more rooms.
  • Prepare quotations, contracts, and invoices.
  • Prepare forecasts, reports, and revenue analyses.
  • Participate in internal meetings.
  • Act as the team's point of contact when the manager is absent.
  • Create training and duty schedules.
  • Maintain customer relationships and support sales activities.
  • Ensure hotel standards are followed and quality is maintained in the events area.
  • Enter bookings into the system, prepare rooming lists, and make arrangements for guests' check-in and stay.
  • Conduct in-person customer discussions and follow up by phone.
  • Conduct property tours for event and corporate customers.
  • Prepare the shift and ensure the area is tidied afterward.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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