Lowell Community Health Center

Community health center delivering primary care

Medical Records Clerk

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeLowell, MA, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
General office skills, including typing, phone management, and communication skills, are required.
At least six months of office experience with a strong customer service background is required.
Familiarity with Microsoft Office software is required.
Bilingual proficiency in English and Spanish is required.

Responsibilities

Verify that paperwork is completed and manage practice information for newly acquired patients.
Review medical records for completeness and scan records into designated areas within the electronic medical record system.
Attach laboratory results and X-rays in the electronic medical record system and to medical documents.
Answer phones and check and respond to voicemails in a timely and courteous manner.
Attend to patient and department requests, including mailing, faxing, correspondence, and patient requests.

Job Description

Compiles, verifies, and scans medical records of Lowell Community Health Center by performing the following duties:

• Verifies all paperwork is completed at well as Practice Management of newly acquired patients
• Reviews medical records for completeness, scans records in designated areas within EMR
• Attaching Labs & X-Rays in EMR, and to medical documents
• Answer phones/check and respond to voicemails in a timely and courteous manner
• Attend to patient and department requests. (Mailing, Faxing, Correspondence, and Patient Requests)
• Excels in customer service
• Detail Oriented

Qualifications

• High School Diploma or equivalent
• General Office Skills: typing, phone management, and communication skills
• At least 6 months office experience with a strong customer service background.
• Familiar with MS Office software
• Bi-Lingual in English and Spanish REQUIRED

Additional Information

Lowell Community Health Center is an Equal Opportunity Employer. We are proud not only of being one of Lowell's largest primary care providers, but of our history serving the community. For over 40 years, Lowell Community Health Center has been offering quality, caring, and culturally appropriate health care services to the people of Greater Lowell, Massachusetts.

About the Company

Lowell Community Health Center

Community health center delivering primary care

Lowell Community Health Center provides primary care and related health services to about 50,000 residents of Greater Lowell, with OB-GYN, behavioral health, pharmacy, eye care, dental, lab and radiology through a partner hospital, all housed in one renovated facility. It treats patients regardless of ability to pay, funding 76% of its income from insurance reimbursements and fees, with the rest from grants and gifts. More than 90% of patients are low income and 46% speak a language other than English, and the center aims to reduce health disparities and improve well-being through culturally competent care. Its differentiators are offering comprehensive, integrated services under one roof without denying care due to financial barriers and a long-standing presence in the community.

Company size: 201-500
Company stage: Grant
Total funding: $500K
Headquarters: Lowell, MA
Founded: 1970

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