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Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Product Managers at Seismic drive product vision and responsible for the success of the product through all phases of the development process from ideation to release and beyond. PMs ensure that our new features and capabilities are easy to use and solve our customers’ problems in the right way. Success in this role will your product sense, customer empathy and knowledge, leadership skills, and ability to get stuff done.
Engagement Experience is one of the fastest growing product areas within Seismic. Our platform helps customer-facing teams to drive compelling conversations and interactions across the full customer lifecycle by effectively leveraging content and keeping up to date with the latest knowledge and learning opportunities.
As a Product Manager on the Engagements team, you will work on products and features that help customers to engage customers effectively through various channels including meetings, emails and digital sales rooms. In this role, you are responsible for ensuring that Seismic’s engagement workflows enable high quality and efficient customer interactions, while also remaining compliant with respect to industry regulations. Collaborating closely with both R&D and GTM teams, you will incorporate the latest trends and capabilities in AI and user experience to deliver solutions that delight our customers.
What you will do:
- Develop a deep understanding of Seismic’s products, customers’ needs, and the Sales Enablement space
- Prioritize product investments by integrating various data points including customer feedback, market research and competitive analysis
- Translate product strategy into roadmaps that balance long-term and short-term priorities
- Develop product requirements, align on scope, and partner with design & engineering teams to ship new capabilities to our customers
- Define and analyze key metrics that inform decision making and quantify impact of product initiatives
- Support the go-to-market process and collaborate with product marketing, enablement and customer-facing teams to launch features smoothly and drive adoption
What you bring to the team:
- 5+ years track record in product management shipping successful B2B SaaS products
- Experience owning products end-to-end from ideation to delivery and beyond
- Good intuition for user experience and solutions that promote customer delight and retention
- Technical acumen – you can have credible conversations with engineer stakeholders about technical tradeoffs
- Strategic thinker, analytical, detail-oriented, and results-driven with excellent problem-solving skills
- Ability to clearly articulate product value to internal teams, customers and leadership
- Ability to influence and inspire stakeholders through collaboration, compelling vision and clear presentation
- Motivated self-starter able to translate uncertainty and ambiguity into clear, crisp plans
What we have for you:
USA
- Take time to rest and recharge with generous time off, paid company holidays and end of year company shutdown.
- Medical, dental, vision, employer-paid life insurance and disability benefits
- Access to Health Savings Account (HSA) with $1,000 Single/$2,000 annual employer contribution
- Access to free paid telemedicine and wellness offers through medical plan
- Fertility and family planning benefits with financial assistance for adoption and surrogacy
- Paid parental leave and family caregiver leaves
- Annual professional development reimbursement
- Mental health support with 12 free counseling sessions for you and your family members
- 401k with annual employer match
- Equity program and performance-based bonuses
- Bring Your Own Device technology stipend
- Seismic Cares Program with charitable donation matching
Canada
- Take time to rest and recharge with paid time off, paid company holidays, and end of year company shutdown
- Fertility and family planning benefits with financial assistance for adoption and surrogacy
- 100% employer-paid Medical, dental, vision and 2x life insurance
- Retirement savings plan with annual employer contribution
- Equity program and performance-based bonuses
- Paid parental leave
- Access to free paid telemedicine
- Mental health support with 12 free counseling sessions for you and your family members
- Annual professional development reimbursement
- Bring Your Own Device technology stipend
- Seismic Cares Program with charitable donation matching
- Communities of Belonging (employee resource/affinity groups)
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If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected].
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
