Part-Time

Retail Customer Service

Posted on 9/11/2026

Entain

Entain

10,001+ employees

Global sports betting and online gaming

Compensation Overview

£13/hr

+ Optional overtime

Northampton, UK

In Person

Category
Retail (1)
Required Skills
Customer Service

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Requirements
  • Be at least 18 years of age to work in a betting shop.
  • Have previous work experience in a customer-facing setting.
  • Be confident working with customers in person.
  • Be familiar with cash handling and payment transactions.
Responsibilities
  • Deliver outstanding customer service.
  • Urge safer gambling at all times.
  • Take bets on different sports and events.
  • Process customer transactions, including cash handling.
  • Demonstrate products and betting terminals to customers.
  • Handle customer complaints or concerns with empathy and problem-solving skills.
  • Work towards defined targets.
  • Maintain high shop standards.
  • Open or close the shop.

Entain is a global sports betting and online gaming company with brands such as bwin, Coral, Ladbrokes, PartyPoker and Sportingbet. It operates online and retail betting and gaming and makes money from sports betting, online casino games, and B2B technology services, powered by its proprietary platform. It differentiates itself through a large multi-brand portfolio, scale in both digital and physical channels, a focus on regulated markets, and its BetMGM joint venture in North America, along with a strong ARC responsible-gaming program. Its goal is to grow its presence in regulated markets worldwide while maintaining responsible gaming practices and using technology to offer a broad, compliant gaming experience.

Company Size

10,001+

Company Stage

IPO

Headquarters

London, United Kingdom

Founded

2004

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Simplify Jobs

Simplify's Take

What believers are saying

  • Entain reported H1 2026 net gaming revenue of £2.545 billion, up 7%.
  • BetMGM returned cash to parents in 2025, and 2026 distributions continue through parent fees.
  • Entain launched Seven in August 2026, expanding free-to-play football engagement before the new season.

What critics are saying

  • UK remote gaming duty jumped to 40% in April 2026, crushing margins immediately.
  • Entain is cutting 500 jobs in July 2026, proving taxes already forced structural retrenchment.
  • FTSE Russell removes Entain on 21 September 2026, forcing passive selling and damaging visibility.

What makes Entain unique

  • Entain’s multi-brand regulated portfolio spans Ladbrokes, Coral, bwin, and BetMGM, across retail and online.
  • Its proprietary platform lets Entain localize products, pricing, and compliance across jurisdictions faster than rivals.
  • ARC responsible-gaming controls and regulated-market focus strengthen its license durability versus less-compliant operators.

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Benefits

Flexible Work Hours

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Headcount

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Radical Compliance
Sep 4th, 2026
Compliance Jobs Report: sept. 4.

Compliance Jobs Report: sept. 4. Another brisk Compliance Jobs Report as Radical Compliance head into the Labor Day Weekend! Radical Compliance has new hires at Bristow Group, Ulta Beauty, Morgan Stanley, ABB, and elsewhere; and unfortunately some cutbacks at Uber and Entain. Lots of promotions too, and job leads in market research, higher education, and pharmaceuticals. Radical Compliance gather the Jobs Report news items from LinkedIn, press releases, and wherever else Radical Compliance can find tips - and thank you to everyone who sends them in, you make the Jobs Report possible! If you have any gossip to share (even confidentially) email me at [email protected] or find me on LinkedIn. Compliance Jobs. This week Radical Compliance begin with the Bristow Group, which provides helicopter and other aviation services to the oil & gas industry; it just hired Daniel Elustondo as chief compliance officer. Elustondo joins the Houston-based company after seven years at Shell, where he had been senior legal counsel in the regulatory group. Next is an update on Melissa Clawson, who announced last week that she was stepping down as chief audit executive at restaurant chain Wendy's. Clawson has glammed up with a new gig at Ulta Beauty, where she will be chief audit executive. Envista Holdings Corp., a maker of dental equipment, has hired Matt Silverman as senior director of global trade compliance. Silverman was last seen at Caterpillar, where he was assistant general counsel of compliance until last year. Silverman also does a fair bit of writing and speaking about trade compliance, which probably keeps him quite busy these days. Rebekah Mihm has a new job as head of legal operations, ethics, and ESG at UFP Technologies, a maker of sterile packaging and other medical equipment. Mihm comes to UFP from Harman International, where she had been director of corporate sustainability and ESG until this past spring. Looks like a few folks have been exiting British betting business Entain lately. Karen Nightingale has stepped down as group director of ethics and compliance, a role she held at Entain since 2023. Anandee Chowdhury also separated from the company the other week after two years there; she had been a group ethics and compliance associate. (If anyone wants to leak any other news of Entain restructurings, you can always reach me at [email protected].) James Martinelli has turned up at Morgan Stanley, as an executive director on the Wall Street giant's financial crimes compliance team. Martinelli comes to Morgan Stanley from FinCEN, the U.S. anti-money laundering regulator, where he had been associate director of regulatory and strategic affairs. Aveanna Healthcare has hired Kristi Cuffe as a compliance manager, working from Tampa, Fla. Cuffe joins the Atlanta-based Aveanna after six years at Family First Homecare, most recently as a compliance specialist. Orba Capital, an asset management firm based in New York, has hired Colleen Kilfoyle as chief compliance officer. Kilfoyle comes to Orba after 11 years at Sculptor Capital Management, the last two of them as chief compliance officer. Sumanta Datta has left his job as global head of compliance for analytics firm Wood Mackenzie to join Petroleum Development Oman as a compliance executive. ABB has hired Angel Corbacho as lead investigator for the EMEA region. Corbacho previously worked at cybersecurity firm Cloudflare as senior counsel for legal compliance; he's based in Portugal. Wellspace Health has hired Daniel Goulart as compliance program specialist. Goulart comes to the California-based company after 10 years at Sutter Health, most recently as a privacy and information security consultant. Dana Cook just landed at Boeing Corp. as a senior manager in compliance risk management. Cook comes to Boeing after three years at McKinsey as a "manager of compliance capabilities," but Cook had worked at Boeing for nearly a decade before that in various compliance roles. M&T Bank in Buffalo, N.Y., has hired Victoria Komjathy as a senior specialist in AI governance. Komjathy joins the bank from Capital One, where she had been a senior risk manager since 2024. IBM subsidiary Confluent has hired Marina Kaganovich as global head of product regulatory compliance. Kaganovich comes to Confluent (a cloud services business) from Google, where she had worked in trust and compliance in the office of the CISO there. In Italy, Annette Amato has left Johnson & Johnson, where she had worked on assessment and consulting projects in healthcare compliance; to join orthopedics manufacturer DePuy Synthes as manager of compliance policies, training, and communication. Deepti Bhandari has joined Otis Elevator as director of ethics and compliance for the company's Asia-Pacific region. Bhandari comes to Otis from Abbott, where she had been head of the company's ethics and compliance office in Asia. Jennifer Scalise-Mullett has a new gig at Turbett Surgical, a small medical manufacturing business in upstate New York, as vice president of quality, regulatory, and compliance. Scalise-Mullett was last seen at Boston Pharmaceuticals as vice president of compliance until the end of 2025, when the company was acquired by GSK. Raytheon has hired Jen Zrilska as a compliance manager. Zrilska joins the defense contractor from Dow Jones, where she had been head of due diligence for the Americas region. Andrzej Bełza has been hired at Coloplast as a global trade and sanctions compliance manager, working from the company's offices in Poland. Bełza previously spent five years at Radiometer, where he had been a global trade compliance specialist. The Orix Group, a Japanese financial services conglomerate, has hired Junyeon Park as compliance counsel and global investigations lead. Park comes to Orix from the law firm Herbert Smith Freehills, where she had been counsel for several years. And incidentally, you may have seen news that Uber is cutting 3,000 jobs, or about 10 percent of its global workforce. I've noticed a small but steady stream of risk, compliance, and audit professionals at Uber subsequently announcing on LinkedIn that they've lost their jobs. If your organization is hiring or you can otherwise help out these folks, they're out there. Moving up the ladder. Mastercard has promoted Howard Fields from group head of AML, export control, and sanctions compliance to executive vice president of risk and compliance enterprise solutions. Tanya Rines has moved into a new role at Eli Lilly & Co., going from associate director of global ethics and compliance to associate director of trade sanctions compliance. Option Care Health in Chicago has promoted Ian O'Brien from senior director of compliance for business partners to vice president of the same. Cora Colvin has a new role within the Cencora corporate empire as chief compliance officer at Retina Consultants of America, recently acquired by Cencora. Previously Colvin had been a group compliance officer at Cencora. Brooke Nelson has a new role within Sanofi, as head of ethics and business integrity for global operations. Nelson had previously been vice president of ethics and business integrity for Sanofi's North America operations. She has also relocated from Boston to Paris! Ikea has promoted Michelle Ackerman from senior manager of third-party risk and compliance to operational risk management and compliance manager. The International Federation of Red Cross and Red Crescent Societies has promoted Tristan Lemelle from acting investigations manager to head of investigations. Construction equipment manufacturer CNH has promoted Sarochinee Klinhorm from Asia-Pacific regional head of compliance to regional head of compliance and data protection officer. Shepherd Insurance has promoted Kylie Fields from compliance manager to director of compliance. Brittany Foglia has moved up at U.S. Renal Care from divisional compliance officer to senior divisional compliance officer. And German logistics giant Kuehne+Nagel has promoted Alissa Carneiro from customs and authorizations expert to national customs compliance manager. Vendors & service providers. Joe Hill has left his job at Honeywell as general counsel for trade sanctions and AML compliance, to take up with FTI Consulting as a managing director (presumably advising on the same issues). Open req orders. Ionis Pharmaceuticals is looking for a vice president of compliance. Job is based in Carlsbad, Calif. (just outside San Diego) or can be remote for the right candidate. Salary range is listed at $280,000 to $350,000. Market research firm Circana has two early-career compliance roles open! First is a policy and training analyst job, salary range listed at $90,000 to $105,000. Second is a sustainability analyst job, salary range $85,000 to $100,000. Both jobs can be remote for the right candidate. Dartmouth College is seeking a chief compliance officer. Job is based in Hanover, N.H.; salary range not provided! #NotCool Compliance meme of the week. That's all for this week's report. As always, if you have a tip or want to brag about your new job, promotion, career milestone, or anything else, email me at [email protected] or find me on LinkedIn. I'm always happy to give credit to the many hard-working people here in its corner of the business universe. Posted in News

iGaming Express
Sep 3rd, 2026
Entain to leave FTSE 100.

Entain to leave FTSE 100. Entain will leave the FTSE 100 after a sharp fall in market capitalisation and will move to the FTSE 250 later in September. The operator's shares have lost more than 75% since their October 2021 peak. Entain's changing position on the London market. Entain will leave the FTSE 100 after FTSE Russell confirmed a sharp decline in the gambling group's market capitalisation. The operator will move to the FTSE 250 later this month. The change ends Entain's six-year presence on the London Stock Exchange's premium index. The company joined the FTSE 100 in June 2020. FTSE 100 index changes. FTSE Russell will remove Entain and housebuilder Persimmon from the index at the close of trading on 18 September. Both companies will join the FTSE 250 on 21 September. Oil and gas company Ithaca Energy and low-cost airline easyJet will replace them. The FTSE 250 covers London's 101st to 350th largest listed companies. Share price and market capitalisation. Entain's market capitalisation has fallen to £3.31m (€3.85m), the lowest figure among FTSE 100 companies. City analysts had expected the group to lose its index position. Entain shares peaked at £21.56 (€25.07) in October 2021. Nearly five years later, the stock stood at £5.23 (€6.08), representing a decline of more than 75%. Pressure from taxes and BetMGM guidance. Higher taxes in Entain's home UK market have contributed to the share-price decline. In July, BetMGM also forecast full-year net revenue and adjusted EBITDA at the lower end of its guidance ranges. BetMGM operates as a joint venture between Entain and MGM Resorts International. Its guidance triggered another decline in Entain's stock.

Daily Mail
Sep 2nd, 2026
Gambling taxes kick Ladbrokes owner Entain out of the Footsie with Easyjet takings its place.

Gambling taxes kick Ladbrokes owner Entain out of the Footsie with Easyjet takings its place. By DAILY MAIL CITY & FINANCE REPORTER Updated: 17:00 EDT, 2 September 2026 Ladbrokes owner Entain will be relegated from the FTSE 100 as it reels from higher gambling taxes. Shares in the group, which also owns Coral and Foxy Bingo, have fallen 40 per cent over the past year. It comes after Chancellor Rachel Reeves raised taxes on remote gaming from 21 per cent to 40 per cent in her last Budget, and the levy on online sports betting from 15 per cent to 25 per cent. Entain said the rises were expected to cost it £150 million this year and an additional £100 million in 2027. It has shut 70 shops and urged the Government to halt further tax rises or risk more closures. Out of the running: Shares in Ladbrokes owner Entain, which also owns Coral and Foxy Bingo, have fallen 40% over the past twelve months Housebuilder Persimmon will also exit after it was buffeted by a weaker housing market amid war in the Middle East, which has driven up mortgage rates and dented consumer confidence. The pair will be replaced by easyJet, where shares soared after it agreed to be bought for £5.7 billion, and North Sea operator Ithaca Energy, which has benefited from higher oil and gas prices. Meanwhile, troubled luxury car maker Aston Martin has tumbled out of the FTSE 250. The quarterly shake-up takes effect from September 21.

Casino.org
Aug 28th, 2026
Stifel: Flutter promo spending could pay dividends for investors.

Stifel: Flutter promo spending could pay dividends for investors. Posted on: August 28, 2026, 01:22h. Last updated on: August 28, 2026, 01:22h. Key points. * The FanDuel owner is planning $385 million in second half promotional spending * Investors were spooked by that number and the shares have suffered as a result * Analyst says Flutter has a track record of making increased marketing expenditures work in its favor Shares of Flutter Entertainment (NYSE: FLUT) are off nearly 8% over the past month with one of the culprits being plans to spend up to $385 million on customer acquisition and retention incentives in the second half of this year. The company telegraphed those expenditures when it lowered 2026 guidance earlier this month, unnerving investors in the process. If there's a silver lining for beleaguered Flutter investors it's that there's precedent for the company turning promo-heavy eras in its favor. In a new report to clients, Stifel analyst Jeffrey Stantial highlights a pair of examples from Flutter's international business in which the operator spent big on the marketing front, later realizing significant payoffs. He rates shares of the FanDuel parent "buy" with a $133 price target, implying potential upside of 40% from the Aug. 27 close. Flutter spending track record. In the U.S., Flutter is primarily known to investors as the owner of FanDuel, and while that's accurate, some market participants in this country overlook the operator's dominant perches in mature sports wagering markets such as Australia, continental Europe and the U.K. As Stantial points out, the 2017-18 period in which Flutter spent mightily on Paddy Power in the U.K. and Sportsbet in Australia could prove instructive regarding the aforementioned $385 million spending program. At an industry conference earlier this month, Flutter CFO Rob Coldrake hinted that the spending regime could linger into 2027, but he made clear largesse of the levels seen today will not be a permanent fixture for the company. Flutter stock looks inexpensive. Flutter is off 54% year-to-date, a decline that has the stock appearing inexpensive relative to rival DraftKings (NASDAQ: DKNG) and trading in-line with slower-growth competitor Entain. Stantial notes there are other potential catalysts for Flutter shares, including FanDuel market share stabilizing, positive indicators in the online sports betting (OSB) arena and the possibility of legal clarity on prediction markets' ability to continue offering sports event contracts. "FLUT remains an execution story, though risk/reward skews attractive, in our view, with several potential catalysts for sentiment improvement in the coming months including FanDuel share stabilization, U.S. OSB TAM re-acceleration, and potential predictions legal clarity," concludes the analyst. Todd Shriber is a senior news reporter covering gaming financials, casino business, stocks, and mergers and acquisitions for Casino.org. Todd got his start in financial markets as a reporter with Bloomberg News. Later, he became a trader at a Southern California-based long/short hedge fund, where he specialized in the trading sector and international ETFs leading up to and during the financial crisis. He joined Casino.org in 2019. Currently, Todd analyzes, researches, and writes on ETFs for various web-based publications and financial services firms. Shriber has been featured and quoted in Barron's, CNBC.com, and The Wall Street Journal. His work can also be found on Benzinga, ETF Daily News, ETF Trends, MarketWatch, Fox Business, and Nasdaq.com. He currently resides in Las Vegas, where he enjoys golf and taking his black lab to the dog park. He's also an avid sports fan and likes to wager on college football and the NBA. You can also find him at the three-card poker and roulette table, even though he knows better. Contact Todd at [email protected].

Casino Guardian
Aug 27th, 2026
Entain faces potential downgrade from FTSE 100 following share price pressure.

Entain faces potential downgrade from FTSE 100 following share price pressure. Key moments: * FTSE Russell's indicative review lists Entain for removal from the FTSE 100, with the final decision to be made after the market closes on 2 September 2026 * Entain's market capitalization fell to approximately £3.3 billion in late August 2026, following a rise in UK remote gaming duty to 40% * Analyst 12-month share price targets average 992p, well above the current price of 517p as of 27 August 2026 FTSE 100 membership under review. Entain is positioned to potentially drop out of the FTSE 100 and join the FTSE 250 according to the indicative review released by FTSE Russell on 25 August 2026. The confirmation of index changes, guided by data as of Friday, 21 August, is pending and will be finalized after the market closes on 2 September 2026, following a formal review based on closing prices from 1 September 2026. The indicative reshuffle also lists housebuilder Persimmon as a possible FTSE 100 deletion, while easyJet and Ithaca Energy are suggested as entrants. Under FTSE UK Index Series rules, an FTSE 100 constituent is removed if it falls below 110th place in terms of full market capitalization. Market performance and factors behind the decline. On the morning of 27 August, Entain shares traded at 517p, a decrease of 2.3% for the day, placing the company's valuation around £3.3 billion. This valuation falls short of the blue-chip threshold required for FTSE 100 membership. The decline in share price comes in the wake of the UK remote gaming duty increase from 21% to 40%, effective from 1 April 2026. In its H1 2026 results, Entain reported a 5% rise in net gaming revenue in constant currency, but a 2% drop in underlying EBITDA as a result of the higher remote gaming duty. Additional challenges include slower-than-anticipated US market growth and expectations for further fiscal tightening in the upcoming Autumn Budget. Morningstar's Ollie Smith and Christian Mayes noted: 'Entain, which faces high UK gambling taxes and slower-than-expected US growth, faces possible additional pressure at the Autumn Budget in October, where new chancellor John Healey may target gambling companies to shore up the UK government's finances.' Analyst sentiment remains optimistic. Despite the stock's underperformance, sell-side analysts remain largely positive. All seven analysts monitored by MarketBeat currently rate the stock as a buy, with none assigning a hold or sell. The average twelve-month price target stands at 992p, ranging from 750p to 1,145p, representing a potential 92% increase from the current price of 517p. However, these targets have declined over time; the consensus was at 1,013p a month prior and 1,170p a year earlier. On 17 August, there were two notable adjustments, with JPMorgan raising its target to 1,050p and Deutsche Bank reducing its target to 914p. FTSE index changes - timeline and criteria. | Date/Event | Details | | 21 August 2026 | Data used for indicative FTSE index changes | | 25 August 2026 | FTSE Russell releases indicative FTSE 100 deletions and additions | | 1 September 2026 | FTSE Russell conducts the formal review using market close data | | 2 September 2026 | Confirmed rebalance results to be announced after market close | Analyst Target Price summary. | Analyst/Institution | Target Price | Comment/Timing | | JPMorgan | 1,050p | Raised target on 17 August | | Deutsche Bank | 914p | Reduced target on 17 August | | MarketBeat consensus | 992p | Twelve-month average target | Daniel Williams has started his writing career as a freelance author at a local paper media. After working there for a couple of years and writing on various topics, he found his interest for the gambling industry. Casino Guardian covers the latest news and events in the casino industry. Here you can also find extensive guides for roulette, slots, blackjack, video poker, and all live casino games as well as reviews of the most trusted UK online casinos and their mobile casino apps.