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O'Hare Concessions

Operates concession services at O’Hare

Sales Associate

Retail SalesUpdated on Nov 10
Part-timeChicago, IL, USA$21 - $23 /hr

About the Job

Requirements

  • Retail sales experience is preferred.
  • A desire to succeed in a fast-paced business environment is required.
  • Excellent interpersonal and customer service skills are required.
  • The ability to work a flexible schedule suited to a retail environment is required.
  • The role requires constant movement, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods, walking, operating controls with the hands, and safely climbing ladders.
  • The ability to lift at least 40 pounds is required.

Responsibilities

  • Consistently meet deadlines.
  • Use sales tools to meet sales objectives and available resources to improve performance and further job-related education.
  • Assist with implementing visual guidelines, changing windows, and maintaining the store.
  • Follow personal presentation guidelines and deliver customer service while using appropriate phone etiquette.
  • Build productive relationships with the store team, region, and company.
  • Assist with implementing training programs, using them, and certifying the team in them.
  • Follow company policies and procedures and implement a personal performance plan.
  • Meet and exceed personal sales plans and sales metrics.
  • Help protect company assets through accurate inventory and cash management.
  • Identify trends by shopping competitors and using other trend resources.
  • Use company training tools to maximize results.
  • Report human resources issues to the manager.

Desired Qualifications

  • Retail sales experience is preferred.

About the Company

O'Hare Concessions

Operates concession services at O’Hare

O’Hare Concessions is part of the Chicago Department of Aviation governing O’Hare and Midway airports, focusing on passenger experience, economic growth, and community relations. It works by setting clear service standards, tracking performance with key indicators, and taking actions to improve service for travelers. It differentiates itself by combining customer-focused service improvement with workforce development, community engagement, and commercial asset optimization to generate non-airline revenue while lowering costs for airline partners. Its goal is to enhance the airport experience, support sustainable economic activity around the airports, and maintain strong partnerships with communities, tenants, and travelers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
1945

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