Full-Time
Mortgage Servicing Platform IT Specialist
Updated on 8/25/2026
United Wholesale Mortgage
5,001-10,000 employees
Wholesale mortgage lender financing brokers' loans
No salary listed
Pontiac, MI, USA
In Person
On-site attendance Monday through Friday is required.
Bachelor's
 Real Estate (1) |
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 IT & Security (1) |
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- Significant experience in the mortgage servicing industry.
- Deep understanding of Director 7, Passport systems, and ICE products and tools.
- A bachelor's degree in Computer Science, Information Technology, or Information Systems, or equivalent work experience.
- Strong knowledge of setting up and managing task queues, security access, templates, and Mortgage Servicing Platform enhancement processes.
- Familiarity with VBScript and other programming or scripting languages.
- Excellent organizational and communication skills, with a detail-oriented commitment to compliance and regulatory standards.
- Ability to manage multiple tasks and lead team priorities in a fast-paced environment.
- On-site attendance Monday through Friday.
- Provide operational leadership and supervision for a team of four Mortgage Servicing Platform IT Administrators and System Administrators.
- Serve as the primary point of contact for end-to-end process ownership and report to the Application Development Team Leader.
- Create, own, and maintain comprehensive documentation for end-to-end technical processes, including a centralized repository of automation scripts and technical guides.
- Design and implement VBScript solutions for analytical reporting across Excel and PDF platforms, and validate the integrity of reporting systems.
- Oversee the implementation of 15-day and 30-day monthly enhancements to the Mortgage Servicing Platform.
- Host and manage change-control meetings to approve system updates and establish version-control processes for tool-specific code modifications.
- Provide technical insights into transaction workflow processes, oversee file-transmission protocols, and support critical disbursement technology.
- Manage system-specific headers, loan snapshots, comment codes, and the Online Letter Writer tool.
- Facilitate cross-departmental collaboration to improve technological integration and resolve complex technical challenges related to reporting automation and transactional workflows.
- Oversee comprehensive year-end reporting processes to ensure accurate and timely regulatory submissions.
- Direct experience with Online Letter Writer and other mortgage-specific customer communication tools.
- Strong understanding of mortgage servicing industry regulations and compliance requirements.
United Wholesale Mortgage funds loans for independent mortgage brokers rather than directly to homebuyers, operating as a wholesale lender. Brokers submit loan requests to UWM, which underwrites and funds the loans, then the brokers close the loan with the borrower. UWM grew from a small Michigan operation to the largest wholesale mortgage lender in the United States, helped by CEO Mat Ishbia’s leadership after joining in 2003 and driving rapid expansion. In 2021, UWM went public through a SPAC merger valued at $16.1 billion, boosting capital and visibility for the broker channel. The company differentiates itself by focusing on the broker channel, scale, and speed of funding, aiming to provide efficient, reliable mortgage funding and technology to support independent brokers and their customers.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Troy, Michigan
Founded
1986
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Simplify's Take
What believers are saying
- August 5, 2026 Oaktree and Ishbia Family injected $2.05 billion, strengthening liquidity.
- UWM originated $39.7 billion in Q2 2026, preserving massive scale despite the loss.
- UWM sued Two Harbors for more than $500 million, seeking to recover damaged value.
What critics are saying
- August 2026 derivatives loss hit $603.2 million, exposing hedging mistakes around Two Harbors.
- August 2026 class-action suits allege misleading disclosures; October 13, 2026 deadlines keep pressure high.
- Oaktree's $2.05 billion rescue and dividend suspension signal balance-sheet fragility if rates stay elevated.
What makes United Wholesale Mortgage unique
- UWM remains the dominant wholesale mortgage lender, serving brokers instead of borrowers directly.
- Mat Ishbia built UWM into a scale player, then listed it in 2021.
- The broker-first model locks in distributor relationships and speeds loan production versus retail lenders.
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Benefits
Paid Time Off
Additional parental and maternity leave benefits
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center
Wellness area
Gourmet cafeteria
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Growth & Insights and Company News
6 month growth
↑ 21%1 year growth
↑ 21%2 year growth
↑ 24%Two Harbors clears final regulatory hurdle for CrossCountry merger. CCM appears poised to finally acquire TWO's long-coveted mortgage servicing rights * August 21, 2026 Break out the champagne. After a lengthy engagement, the marriage of Two Harbors Investment Corp. (TWO) and CrossCountry Mortgage (CCM) is nearing its conclusion. TWO, a mortgage servicing rights-focused real estate investment trust, announced Friday that it had received final regulatory approval for its merger with CCM. The transaction is expected to close before the market opens Aug. 25. TWO shareholders had approved CCM's acquisition proposal on July 2, ending a bitter bidding battle between the retail lending giant and the parent company of United Wholesale Mortgage (UWM). If the transaction closes, TWO shareholders will receive $12 per share of common stock and a prorated stub dividend. Two Harbors said the dividend would be slightly more than 20 cents per share and "will be paid with the merger consideration and will not reduce or otherwise affect the merger consideration." Get these articles in your inbox. You have already submitted that form The closing of the deal will end this chapter for TWO. But the REIT will still face the jilted UWM in court. UWM filed a complaint on Aug. 10 against TWO, seeking more than $500 million in damages. UWM alleges Two Harbors improperly facilitated CCM's competing bid after agreeing to an all-stock deal with UWM in December 2025, which was valued at $1.3 billion at the time. Two Harbors has denied those accusations, calling UWM's lawsuit "baseless" and "frivolous." * Eric Souza Eric Souza is editor of Scotsman Guide magazine. View all posts Editor
United Wholesale Mortgage Inc., led by Phoenix Suns and Phoenix Mercury owner Mat Ishbia, reported a $452 million net loss for the second quarter of 2026 and suspended its quarterly dividend. The loss follows a $170 million profit in the first quarter. The company announced a $2.05 billion capital partnership with Oaktree Capital Management on the same day. The proceeds will primarily be used to repay existing debt. United Wholesale Mortgage suspended the dividend to prioritise debt reduction and balance-sheet strength. The partnership aims to fortify the company's balance sheet and position it for continued long-term success.
UWM Holdings Corporation faces a securities fraud class action lawsuit after its stock plummeted 34.78% on 6 August 2026. Law firm Bleichmar Fonti & Auld alleges the mortgage originator misrepresented its hedging strategy related to a $1.3 billion merger agreement with Two Harbors Investment Corp. The complaint claims UWM failed to disclose it had deviated from its traditional approach of not hedging mortgage servicing rights, taking an excessive hedge position for the Two Harbors transaction. When CrossCountry Mortgage made a competing cash offer and Two Harbors terminated the agreement in March 2026, UWM's hedge created significant losses. UWM reported a $603.2 million interest rate derivatives loss in Q2 2026, contributing to a $451.9 million quarterly net loss. The lawsuit seeks damages under federal securities laws for investors affected by the stock drop.
Kaplan Fox encourages UWM Holdings Corporation (NYSE: UWMC) investors with significant losses to contact the firm before October 13, 2026. GlobeNewswire | Kaplan Fox & Kilsheimer, LLP Today at 11:01am PDT NEW YORK, Aug. 17, 2026 (GLOBE NEWSWIRE) - Kaplan Fox & Kilsheimer LLP announces that a class action lawsuit has been filed against UWM Holdings Corporation ("UWM Holdings" or the "Company") (NYSE: UWMC) on behalf of investors that purchased or otherwise acquired UWM Holdings securities between March 9, 2026 and August 5, 2026 (the "Class Period"). If you are an investor in UWM Holdings and have suffered losses, you may CLICK HERE to contact us. You may also contact Kaplan Fox by emailing [email protected] or by calling (212) 329-8571. DEADLINE REMINDER: If you are a member of the proposed Class, you may move the court no later than October 13, 2026 to serve as a lead plaintiff for the purported class. If you have losses we encourage you to contact us to learn more about the lead plaintiff process. You need not seek to become a lead plaintiff in order to share in any possible recovery. The Complaint alleges that on "August 5, 2026, after the market closed, UWM reported second quarter fiscal year 2026 financial results, including a $603.2 million interest rate derivatives loss which contributed to a $451.9 million second-quarter net loss. Total equity also fell 43.6% year over year, reflecting the net loss and derivative-related charges." "Then, on August 6, 2026, at 10:30 AM EDT, the Company held an earnings call in connection with its second quarter 2026 financial results. During that call, Chief Executive Officer Mathew Ishbia ('Ishbia') disclosed 'We were over-hedged, if you think of it that way, protecting against the Two Harbors transaction.' Ishbia further stated '[w]e don't traditionally hedge our MSRs [Mortgage Servicing Rights]' but 'when you're going through and acquiring a company like Two Harbors and a massive MSR book... it created a little more risk. So... we did put a hedge on to protect against that risk and then a lot of things happen[ed]...and then obviously, the Two Harbors transaction went away. And so a confluence of events that created a hedge loss.'" On "this news, shares of UWM Holdings fell $0.64 or 34.78% to close at $1.20 on August 6, 2026, on unusually heavy trading volume." The Complaint further alleges that "Defendants failed to disclose to investors that: (1) the Company had deviated from its traditional strategy of not hedging its mortgage servicing rights to take a major hedge position; (2) the Company over-hedged itself in anticipation of the Two Harbors transaction; (3) the Company's purported efforts to balance its risk in fact created an excess hedging risk; and (4) that, as a result of the foregoing, Defendants' positive statements about the Company's business, operations, and prospects were materially misleading and/or lacked a reasonable basis." WHY CONTACT KAPLAN FOX? Kaplan Fox & Kilsheimer LLP is a nationally recognized law firm focused on complex litigation, with offices in New York, Oakland, Los Angeles, Chicago, and New Jersey. Founded in 1956, the firm has spent more than 50 years prosecuting securities, antitrust, and consumer protection actions in federal and state courts nationwide, recovering more than $10 billion for clients and the classes it has represented. Kaplan Fox is widely regarded as one of the nation's premier plaintiffs' securities litigation firms and has received recognition from Chambers and Partners, Benchmark Litigation, Super Lawyers, and Lawdragon. Serving as lead or co-lead counsel in many landmark cases, the firm has secured some of the largest recoveries in the history of securities litigation, including a $2.425 billion recovery on behalf of Bank of America shareholders in In re Bank of America - the largest recovery ever obtained for claims under Section 14(a) of the Securities Exchange Act - $800 million recovered for the Arkansas Teacher Retirement System and other pension funds in ATRS v. Allianz Global Investors, and a $475 million settlement in In re Merrill Lynch. For decades, Kaplan Fox has represented public pension funds, institutional investors, businesses, and individuals in high-stakes litigation. Through its successful advocacy and precedent-setting victories, the firm has helped shape important areas of securities and corporate law while advancing accountability and protecting investor interests. If you have any questions about this Notice, your rights, or your interests, please contact: Laurence D. King KAPLAN FOX & KILSHEIMER LLP 1999 Harrison Street, Suite 1501 Oakland, California 94612 (415) 772-4704 [email protected] Contacting or submitting information to Kaplan Fox & Kilsheimer LLP does not create an attorney-client relationship, nor an obligation on the part of Kaplan Fox to retain you as a client. This is a paid placement. For further inquiries, please contact GlobeNewswire directly.
Law firm Faruqi & Faruqi is investigating potential claims against UWM Holdings Corporation and has set an October 12, 2026 deadline for investors to seek lead plaintiff status in a federal securities class action lawsuit. The complaint alleges UWM and its executives made false or misleading statements about the company's hedging strategy related to mortgage servicing rights and the Two Harbors transaction. The lawsuit claims the company deviated from its traditional non-hedging approach and over-hedged itself, creating excess risk. On August 5, 2026, UWM reported a $603.2 million interest rate derivatives loss, contributing to a $451.9 million second-quarter net loss. CEO Mathew Ishbia disclosed during an earnings call that the company was "over-hedged" to protect against the Two Harbors acquisition, which ultimately didn't proceed. Following the announcement, UWM shares fell 34.78% to close at $1.20 on August 6, 2026. Investors who purchased securities between March 9 and August 5, 2026 may be eligible to participate in the lawsuit.