M

Monroe Tractor

Equipment sales, rental, service, parts.

Product Support Representative - Outside Sales

Full-TimeUpdated
No salary listed
Mid
New Haven, VT, USA
In PersonTravel within the assigned territory is required.
Sales & Account ManagementField Sales

About the job

Requirements
  • Proven experience in outside sales, preferably in agriculture, automotive, or heavy equipment.
  • Strong mechanical aptitude, including understanding how machines work and communicating with technicians and operators.
  • Ability to work independently and manage one's own schedule.
  • Proficiency with customer relationship management tools and basic Microsoft Office applications.
  • Valid driver's license and willingness to travel within the assigned territory.
Responsibilities
  • Manage and grow an assigned territory by visiting customers on-site, understanding their operations, and identifying opportunities for parts sales.
  • Develop consultative relationships with equipment owners, fleet managers, and service teams.
  • Identify and recommend parts and service solutions to improve equipment performance and reduce downtime.
  • Prepare and deliver accurate quotes, process orders, resolve product and customer concerns, and schedule timely deliveries.
  • Track sales activity, customer interactions, and opportunities in customer relationship management software.
Desired Qualifications
  • Experience in outside sales, preferably in agriculture, automotive, or heavy equipment.

About the company

M

Monroe Tractor

View
Website

Monroe Tractor sells, rents, services, and parts for agricultural and construction equipment across New York and New England. It distributes brands including Case, Wirtgen Group, Leeboy, Case IH, Claas, and Krause. The company supports customers with new and used equipment, maintenance, and parts, ensuring operators stay productive. Its product workflow involves sourcing and selling equipment, providing rental options, performing servicing and repairs, stocking genuine parts, and offering field and shop support. Monroe Tractor differentiates itself through its long history (founded in 1951), a regional network of 18 locations, and a customer-first mission to keep customers working, alongside official distribution for multiple major brands. The company aims to help customers stay operational by delivering reliable equipment, responsive service, and strong parts availability.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Henrietta, null

Founded

1951

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account/Flexible Spending Account
  • Disability Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Performance Bonus

Company News

Monroe Tractor
Oct 1st, 2026
Westborough branch hosts 2nd Annual Open House.

Westborough branch hosts 2nd Annual Open House. On September 10th, Monroe Tractor's Westborough branch hosted its 2nd Annual Open House, bringing together approximately 45 customers for a day of equipment demonstrations, vendor displays, and hands-on activities. Case, Dynapac, Engcon, Kage, Arctic, Genex Hammers, and Pete's Tires joined the event, giving customers the opportunity to see equipment and products from across several of Monroe Tractor's industry partners. Customers were able to view the Case equipment on display and operate excavators equipped with Engcon tiltrotators. The event also featured an equipment rodeo, giving attendees the opportunity to put their operating skills to the test. Thank you to everyone who attended and to its vendor partners for being part of the 2nd Annual Westborough Open House.

Monroe Tractor
Aug 3rd, 2026
New Parts Director joins the team!

New Parts Director joins the team! Monroe Tractor Welcomes Alicia Jacobson as Parts Director. At Monroe Tractor, its promise to customers is simple: "We keep you working." With that mission in mind, Monroe Tractor is proud to welcome Alicia Jacobson as Parts Director. Alicia joins Monroe Tractor after spending the last 17 years building an impressive career in the automotive parts industry. Beginning as a counter representative, she advanced into managing her own store before transitioning to territory sales and later overseeing multiple locations throughout the Rochester area. Her extensive experience in parts operations, sales, and leadership brings valuable knowledge that will support Monroe Tractor's continued growth. Alicia Jacobson - Parts Director As Parts Director, Alicia will work closely with the company's directors and parts teams across all locations to drive parts sales, improve margins, increase operational efficiencies, and continue building industry-leading parts departments that provide exceptional support to customers. Since joining Monroe Tractor, Alicia has been traveling to branch locations to meet team members and learn more about each operation as she transitions into her new role. "Ultimately, my goal is for Monroe Tractor to be the easiest company for customers to do business with. We want our customers to know that we care about their success and are committed to finding the right solution for their needs," said Alicia. "Whether they're looking for parts for the brands we represent or equipment brands outside our portfolio, our focus is on saying 'yes' whenever possible to help keep their operations running." "Alicia's depth of experience in parts operations and team leadership will be a tremendous asset to Monroe Tractor," said Chris Felosky, President. "Her focus on continuous improvement and commitment to building strong teams aligns perfectly with our mission to provide outstanding support to our customers." Outside of work, Alicia enjoys spending time with her two sons, photography, and working on her golf game. With 18 locations across New York State, Pennsylvania, Massachusetts, Rhode Island, Connecticut, and Vermont, Monroe Tractor offers a full line of Case IH agriculture equipment, CASE construction equipment, CLAAS, Kuhn, Husky, H&S, J&M, Chandler, Wirtgen Group products for your roadbuilding work, Screen Machine, Talbert and Towmaster trailers, Kage, Arctic, and Metal Pless snow removal attachments, Precision Farming products to keep you on track, and many other product brands to keep you in the field and on the job site.

Monroe Tractor
Jul 28th, 2026
Albany team showcases CASE TL100 at SiteOne demo event.

Albany team showcases CASE TL100 at SiteOne demo event. On July 16th, its Albany team partnered with SiteOne Landscape Supply to give customers the opportunity to experience the power and versatility of the TL100 compact track loader firsthand. The hands-on demo event allowed landscape professionals and equipment users to get behind the controls, explore the machine's capabilities, and see how the TL100 can help tackle a variety of jobs with confidence and efficiency. The event brought together existing customers and new connections for a hands-on experience with the TL100. Attendees had the opportunity to ask questions, explore the machine's capabilities, and learn more about equipment solutions designed to help them take on their toughest jobs. Thank you to everyone who joined Monroe Tractor and to SiteOne Landscape Supply for partnering with Monroe Tractor to make this event a success. Monroe Tractor look forward to continuing to bring hands-on equipment experiences to its customers and communities.

Monroe Tractor
Jun 17th, 2026
Career Day at Lincoln Technical Institute.

Career Day at Lincoln Technical Institute. Monroe Tractor was proud to participate in Career Day at Lincoln Technical Institute on June 10, connecting with students interested in careers in the heavy equipment industry. Representing Monroe Tractor were South Windsor Branch Manager Matt Dennehey, Service Manager Jonathon Lago, and Corporate Recruiter Lynn Watterson. Throughout the event, the team met with students to discuss career opportunities in equipment sales, service, parts, and support. They shared insights into the industry, highlighted potential career paths, and discussed the skills and experience that can help build a successful career in the field. Career Day provided an opportunity for students to learn more about the heavy equipment industry and the essential role that equipment professionals play in supporting construction, agriculture, landscaping, and other industries. Students were encouraged to ask questions about day-to-day responsibilities, career growth opportunities, and the various paths available within the industry. As a company committed to supporting workforce development, Monroe Tractor values opportunities to connect with students and introduce them to rewarding careers that keep equipment and businesses running. Thank you to Lincoln Technical Institute for hosting this event and to all the students who stopped by to learn more about Monroe Tractor and the opportunities available within its organization.

Monroe Tractor
Nov 11th, 2025
New parts manager at Springville location!

New parts manager at Springville location! Monroe Tractor welcomes William "Bill" Heller as Parts Manager at Springville location. At Monroe Tractor, its promise to customers is simple: "We are here to keep you working." With that mission in mind, we're proud to welcome William "Bill" Heller to its Springville branch as Parts Manager, serving Erie, Cattaraugus, and Chataqua counties. With 35 years of experience in parts and inventory management, Bill's unmatched knowledge and expertise make him a valuable asset to its team and its customers. He has extensive experience with diesel engines, excels at locating hard-to-find parts, and has a proven track record in streamlining inventory systems. "I am here to help," Bill said. "Please expect nothing less than world-class service." Beyond his technical qualifications, Bill is known for his high energy, problem-solving mindset, and conscientious approach. He is eager to support the community and contribute to the continued success of the Springville branch. "Bill is the perfect candidate: experienced, positive and ready to make a difference," said Sam Hale, Branch Manager. "It is rare that you find the perfect candidate for the role, but we did in Bill. In his short time here, he has already made major strides in improving our operations." With 18 locations across New York State, Pennsylvania, Massachusetts, Rhode Island, Connecticut and Vermont, Monroe Tractor agriculture locations offer a full line of Case IH, CLAAS, and CASE construction equipment, Kuhn, husky, H&S, J&M, Chandler, Precision Farming products to keep you on track, and many other product brands to keep you in the field.