Quality Assurance Technician 2-2

Job Description:

The Quality Assurance Technician II supports AAON’s commitment to delivering high-quality HVAC products by performing inspections, tests, and audits throughout the manufacturing process. This entry-level role ensures that components and finished units meet internal and external standards. The technician works closely with production teams to identify defects and recommend corrective actions. Attention to detail and a strong understanding of quality principles are essential.

Primary Duties

The Quality Assurance Technician II is responsible for executing quality control procedures and supporting continuous improvement efforts across production lines. Duties include:

Primary duties may include, but are not limited to: 

• Conducting inspections of incoming materials, in-process components, and finished products to ensure compliance with specifications.
• Documenting inspection results and maintaining accurate records in accordance with company standards.
• Reporting non-conformances and assisting in root cause analysis and corrective action implementation.
• Collaborating with production and engineering teams to resolve quality issues and improve processes.
• Using measurement tools such as calipers, micrometers, and multimeters to verify product dimensions and performance.
• Supporting internal audits and participating in quality training sessions.
• Ensuring compliance with AAON’s quality management system and applicable industry standards.
• Promoting a culture of quality and accountability on the production floor.

Job Requirements

Education and Experience Requirements:

Requires a high school diploma or GED. Technical training or coursework in quality assurance, manufacturing, or HVAC systems is preferred.

Knowledge, Skills, and Abilities:

• Basic understanding of quality control principles and inspection techniques.
• Familiarity with mechanical and electrical components used in HVAC systems.
• Ability to read and interpret blueprints, schematics, and technical documents.
• Strong attention to detail and organizational skills.
• Effective communication and teamwork abilities.
• Basic computer skills, including data entry and use of Microsoft Office.
• or any combination of education and experience, which would provide an equivalent background.

Essential Mental and Physical Functions:

This role requires consistent focus, precision, and the ability to work independently or as part of a team. Physical demands include standing for long periods, walking between workstations, and handling small tools and components.

Key Functions:

• Ability to identify defects and inconsistencies in products.
• Manual dexterity for operating inspection tools and equipment.
• Visual acuity for detailed inspections and reading technical documents.
• Ability to lift up to 30 lbs occasionally and work in a fast-paced environment.

Work Environment:

The Quality Assurance Technician II works in a manufacturing setting with exposure to HVAC equipment, moderate noise levels, and varying temperatures. PPE is required in designated areas. The role may involve rotating shifts and occasional overtime based on production needs.

The Supplier Quality Assurance Technician supports product quality by inspecting and evaluating incoming materials, components, and assemblies to ensure compliance with established specifications and quality requirements. This position performs inspections, testing, documentation, and material containment activities before materials are released for production use. The role partners with Quality, Production, Engineering, Supply Chain, and Warehouse teams to identify nonconforming materials and support corrective actions. This position also supports quality improvement activities designed to improve supplier and manufacturing quality.

Primary Duties:

• Performs inspections and testing of incoming materials, components, and assemblies to verify compliance with drawings, specifications, and established quality requirements.
• Uses inspection, measurement, and testing equipment to evaluate product dimensions, characteristics, and performance.
• Reviews material certifications, inspection reports, certificates of conformance, and other supplier documentation for compliance with established requirements.
• Documents inspection results and maintains accurate quality records in accordance with established procedures.
• Identifies, documents, and reports nonconforming materials and supports containment activities to prevent defective material from entering production.
• Maintains designated areas and records used to control and track nonconforming or quarantined materials.
• Supports initial inspections and qualification activities for new or revised materials, components, and suppliers.
• Assists Supplier Quality and other cross-functional teams with material disposition, supplier corrective actions, and quality improvement activities.
• Supports manufacturing quality inspections and production containment activities as needed.
• Participates in quality audits, training, data collection, and continuous improvement activities.

Primary duties may include, but are not limited to:

• Maintains knowledge of applicable incoming inspection criteria, specifications, and acceptance standards.
• Assists with maintaining calibration records and verifies inspection equipment is maintained in appropriate working condition.
• Collects and organizes quality data to help identify defects, trends, and opportunities for improvement.
• Supports corrective and preventive action activities related to supplier or material quality concerns.
• Participates in continuous improvement activities focused on quality, efficiency, organization, error prevention, and waste reduction.
• Collaborates with Quality, Production, Engineering, Supply Chain, and Warehouse personnel to resolve material quality concerns.
• Follows established quality, safety, and operational procedures.
• Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

• Requires a high school diploma or equivalent; or any combination of education and experience, which would provide an equivalent background.
• Technical training or coursework in quality assurance, manufacturing, mechanical or electrical technology, or a related discipline preferred.
• Previous experience in quality inspection or a manufacturing environment preferred.

Knowledge, Skills, and Abilities:

• Basic knowledge of quality control principles, inspection processes, and manufacturing practices.
• Ability to read and interpret engineering drawings, specifications, schematics, and other technical documentation.
• Ability to use dimensional inspection and measurement equipment.
• Basic understanding of mechanical and electrical components and assemblies.
• Strong attention to detail with the ability to identify defects, inconsistencies, and nonconforming materials.
• Strong organizational and record-keeping skills.
• Basic analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to work effectively both independently and as part of a cross-functional team.
• Basic computer and data-entry skills.
• Ability to learn and apply quality standards, inspection requirements, and established procedures.

Essential and Physical Functions:

• Ability to maintain focus and attention to detail while performing repetitive or detailed inspection activities.
• Ability to visually inspect materials and components and read technical documentation.
• Ability to perform fine and gross manipulation necessary to operate inspection tools, measurement equipment, and handle components.
• Frequent standing and walking throughout manufacturing, warehouse, and inspection areas.
• Ability to remain stationary for periods of time while performing detailed inspection and documentation activities.
• Ability to lift and handle materials or components weighing up to 30 pounds occasionally.
• Ability to communicate and collaborate effectively in a manufacturing environment.

Work Environment:

• Performs work primarily within manufacturing, warehouse, and quality inspection environments.
• Regular exposure to manufacturing equipment and moving mechanical parts.
• May be exposed to moderate to loud noise levels, dust, and varying temperatures.
• Regular interaction and teamwork with Quality, Production, Engineering, Supply Chain, and Warehouse personnel.
• Use of required personal protective equipment in designated areas.
• May require varying work schedules or occasional overtime based on operational requirements.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

• Tuition reimbursement
• Paid time-off
• Paid holidays
• Healthcare insurance & Health Savings Accounts
• Profit sharing or Annual Incentive Plan Bonus
• Premium 401(k) plan