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PDS Health

Integrated healthcare support company

Specialty Dental Assistant Oral Surgery

DentalUpdated on Nov 14
Full-timeFresno, CA, USA$22 - $30.75 /hr

About the Job

Requirements

  • Equivalent to a high school diploma or general education degree (GED), and specified training courses as mandated by the state for certification, licensure, or registration.
  • As mandated by the applicable state, hold required certificates, licenses, or registrations.
  • Possess and maintain a valid driver's license and automobile insurance; the driver's license must be verified through a background check and motor vehicle record check at hire.
  • Have a reliable means of transportation to travel to assigned offices in a timely manner, including when alternate transportation is used instead of a driver's license and automobile insurance.
  • Respond to common inquiries from patients, staff, vendors, or other members of the business community.
  • Draw valid conclusions, apply sound judgment in making decisions, and make decisions under pressure.
  • Interact effectively with clinicians and owner doctors.
  • Interpret and apply policies and procedures.
  • Read, analyze, and interpret business periodicals, professional journals, technical procedure manuals, safety rules, operating and maintenance instructions, and governmental regulations.
  • Communicate effectively and present information verbally and in writing to patients and coworkers.
  • Interpret instructions furnished in written, verbal, or diagram form.
  • Maneuver through basic computer software.
  • Work independently and as part of a team; multitask without compromising work quality; maintain patient-record confidentiality; and stay organized and detail-oriented in a fast-paced environment.

Responsibilities

  • Perform functions in accordance with the applicable state's Dental Auxiliaries Table of Permitted Duties.
  • Participate in the Perfect Patient Experience by keeping patients focused on optimal treatment while attending to individual needs and concerns.
  • Escort patients to and from the front desk and introduce them to other team members as appropriate.
  • Communicate with front- and back-office teams to help ensure the orthodontist's schedule runs smoothly and efficiently.
  • Maintain a clean, sterile, and cheerful environment.
  • Sterilize and disinfect instruments and equipment, and clean each operatory in accordance with applicable state infection-control guidelines.
  • Prepare patients for treatment and assist the dentist in providing efficient, quality dental treatment.
  • At the clinician's direction, complete radiographs and intraoral pictures of patients efficiently and in a timely manner.
  • Prepare tray setups for dental procedures and maintain adequate supply levels in each operatory, replenishing as needed.
  • Keep patients' mouths dry and clear using suction or other devices.
  • Instruct patients on postoperative and general oral health care as directed by the clinician.
  • Record patient charting and clinicians' notes in the digital patient chart as directed by the clinician.
  • Present treatment records, consents, and health history to the clinician before treatment to support patient care.
  • Maintain equipment according to manufacturer guidelines.
  • Work closely with the Lead Dental Assistant to ensure adequate clinical supplies are available.
  • Learn to operate technology and explain or demonstrate its operation to others.
  • Participate in daily morning huddles, monthly team meetings, and other required meetings.
  • Model company culture, values, standards, and best operational practices based on the 'We Believes.'
  • Represent the PDS Brand and make decisions consistent with its framework.
  • Implement the Perfect Patient Experience process to build lasting patient relationships.
  • Maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
  • Comply with company policies and applicable state, federal, and other regulatory requirements.
  • Travel to multiple offices per day as required; travel may be planned or unplanned and may change without notice.
  • Perform other assigned duties and responsibilities.

Desired Qualifications

  • Hold a one-year certificate from an accredited college or technical school, or have an equivalent combination of education and experience.
  • Ability to respond to common inquiries from patients, staff, vendors, or other members of the business community.
  • Ability to draw valid conclusions, apply sound judgment, and make decisions under pressure.
  • Ability to interact effectively with clinicians and owner doctors.
  • Ability to interpret and apply policies and procedures.
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedure manuals, safety rules, operating and maintenance instructions, and governmental regulations.
  • Ability to communicate effectively and present information verbally and in writing to patients and coworkers.
  • Ability to interpret instructions furnished in written, verbal, or diagram form.
  • Ability to use basic computer software.
  • Results-oriented approach, including setting realistic goals, meeting commitments, prioritizing daily work, and persistence in achieving results.
  • Customer-service approach that is flexible, adaptive, empathetic, passionate, and ethical.
  • Ability to influence through active listening and observation and to create a shared need for change.
  • Self-motivation, reliability, and ability to work independently as well as part of a team.
  • Ability to multitask effectively without compromising work quality.
  • Interpersonal, oral, and written communication skills.
  • Ability to handle and maintain patient-record confidentiality.
  • Organization and attention to detail in a fast-paced environment.

About the Company

PDS Health

Integrated healthcare support company

PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

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