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Texas A&M University - Corpus Christi

Public university in Corpus Christi, TX

Assistant Vice President of Advancement Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeCorpus Christi, TX, USANo salary listedIn-person

About the Job

Requirements

  • Ten years of appropriate and relevant experience in a higher education or nonprofit environment.
  • A bachelor's degree; additional education may substitute for the minimum experience requirement.
  • Advanced skills in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Extensive knowledge of Blackbaud's Raiser’s Edge software or another modern fundraising customer relationship management platform.
  • Experience in campaign planning.
  • Proven success in building and developing a high-functioning team in a higher education or nonprofit environment.
  • Ability to act as a strategic thought partner to Institutional Advancement leadership and team members.
  • Ability to effectively manage projects and strategic initiatives.
  • Ability to manage complex budgets across multiple departments.
  • Strong verbal and written communication skills.
  • Proven success in implementing and streamlining processes to positively affect operational outcomes.
  • Demonstrated ability to effectively build relationships and alliances with internal and external constituencies, key service vendors, and select external leaders.
  • Excellent knowledge of advancement operations in a comprehensive Institutional Advancement program.

Responsibilities

  • Provide leadership and strategic oversight of the Advancement Services program, working collaboratively with the Senior Vice President and senior leadership team in planning and achieving the University’s advancement goals.
  • Define and implement services, processes, tools, and policies for Advancement Services and ensure appropriateness, relevance, and integration across advancement in support of major gifts, engagement and participation, and donor relations.
  • Develop and oversee Advancement Services functions and team members, including strategic planning and deployment of financial and staffing resources; establishing and measuring annual plans, goals, and performance metrics; ensuring clarity, privacy, integration, and timeliness of data and sensitive information; efficiency of reporting and performance metrics; and effectiveness of technology supporting operations.
  • Lead and support continued development of Advancement Services as a key strategic partner in the success of colleagues across Institutional Advancement and the University.
  • Manage Advancement benchmarks against aspirational peers and prepare regular comparison and progress reports, including managing Voluntary Support of Education management checklist reports and annual updates.
  • Provide leadership and guidance for the Event Services team and corresponding data needs for events in general.
  • Provide leadership and guidance for the staff of the Performing Arts Center, including strategic guidance for event programming, revenue generation, and external outreach.
  • Provide management oversight and support direct reports in assigned functional areas, including data entry, gift processing, prospect research, database administration, and donor relations.
  • Plan, assign, and review staff work to ensure group objectives are met. Hire, train, develop, and manage staff to ensure a qualified team is in place to meet group objectives.
  • Train division personnel on Raiser’s Edge software and relevant Advancement platforms and procedures.
  • Work in tandem with Alumni Engagement and Development colleagues to initiate and maintain a user-friendly customer relationship management database that meets the needs and expectations of development, alumni engagement, donor relations and stewardship, and advancement communications staff.
  • Conduct a thorough analysis of the current database, in collaboration with the Senior Vice President, to determine its efficacy. Continuously monitor customer relationship management usage and effectiveness and implement new vendor-delivered features.
  • Oversee regular phone, address, and email append operations aimed at database improvement to facilitate data health.
  • Provide oversight of online giving, online event registration, and electronic communication systems.
  • Direct system support from the Office of Information Technology; plan and direct system upgrades and maintenance.
  • Advise Advancement colleagues on best practices for utilizing the Advancement database to accomplish departmental goals.
  • Oversee budgeting and contracting processes for all Advancement software and tools.
  • Create and implement a robust system for timely and accurate recording and reporting of all gifts that allows for timely and efficient thank-you letters, information sharing with Advancement colleagues, and other internal and external constituents. Reconcile monthly figures with the Controller’s Office.
  • Ensure adherence to Internal Revenue Service regulations and Council for Advancement and Support of Education standards for reporting and gift acceptance.
  • Ensure compliance with federal and state laws, the Donor Bill of Rights, CAE, AFP, CASE, and other industry guidelines, best practices, and standards.
  • Oversee the creation and distribution of reports for Advancement colleagues, the President’s Cabinet, the Texas A&M University System, and other internal and external constituencies as needed.
  • In tandem with the Senior Vice President for University Advancement and Assistant Director of Donor Engagement, develop a thorough and clear process for the creation and distribution of annual endowment reports and annual financial reports.
  • Provide support to campus partners, including budget and finance, human resources and talent management, reporting and analytics, and research.
  • Create, maintain, document, and update administrative systems and policies to manage daily operations for Advancement.

Desired Qualifications

  • Experience working with SQL-based relational database platforms and familiarity with database design and extract, transform, and load processes.
  • Experience with data visualization software such as Tableau or Power BI.

About the Company

Texas A&M University - Corpus Christi

Public university in Corpus Christi, TX

Texas A&M University - Corpus Christi is a public research university in Corpus Christi, Texas. It offers undergraduate, graduate, and doctoral programs through its academic colleges.

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