Customer Service Representative

Job Description

Join our team as a Customer Service Representative at our Columbia, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.

• Greet customers and take orders via phone and in-person
• Prepare and make pizzas according to customer specifications
• Process cash and credit card transactions accurately
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle multiple tasks simultaneously in a fast-paced environment
• Assist with inventory management and restocking as needed
• Adhere to company policies and food safety regulations

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, both verbal and written
• Basic math skills for handling cash transactions
• Ability to learn and operate ordering systems and point-of-sale software
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Food preparation skills, with a willingness to learn pizza-making techniques
• Flexibility to work weekends, holidays, and various shifts as needed
• Strong multitasking abilities and attention to detail
• Team-oriented mindset with a positive attitude
• Basic computer skills for order processing
• High school diploma or equivalent preferred
• Previous customer service experience is a plus, but not required
• Ability to work in a fast-paced environment while maintaining composure
• Commitment to maintaining a clean and sanitary work area

Additional Information

All your information will be kept confidential according to EEO guidelines.