LMS Coordinator & Instructional Designer

Position Overview

Power your future with Qualus as a Learning Management System Coordinator. This role will support three main areas including internal training coordination and instructional design. You will support internal organizational learning by administering the Qualus Training Program (QualU) learning management system (LMS), design and develop engaging training content as well as supporting logistics and event details to implement training programs.

Responsibilities

• Maintain, update and administer the learning management system (LMS), including creating and assigning courses, curricula, and learning paths and maintaining the LMS calendar.  
• Ensure accurate and timely entry of training data and documents, attendance and course completion for reporting and accountability purposes.
• Generate and distribute LMS reports for various stakeholders as needed.
• Manage user accounts, permissions, troubleshooting, and general LMS support inquiries.
• Upload, test, and publish eLearning materials (SCORM, video, documents.) to ensure functionality and user experience standards.
• Monitor QualU email inbox and ticketing queue, responding or escalating as needed.
• Maintain training documentation, presentations, recorded sessions, and shared file archives.
• Coordinate event logistics for training programs including but not limited to room and AV set up coordination, ordering of on-site food and beverages, management of off-site social events, travel for participants and instructors, creation of materials and other related tasks.
• Assist with surveys, evaluations, and reporting to support continuous improvement of training initiatives.
• Peer check training content for grammar, visual elements, animation, and course functionality.
• Support QualU training communications to drive awareness and participation of programs and offerings.
• Review and refine instructional materials based on stakeholder feedback, learner outcomes, and performance metrics.
• Review training content for accuracy, grammar, branding, accessibility, and user experience.

Minimum Qualifications

• Bachelor’s degree in organizational development, Human Resources, Instructional Design, Education, Business Administration or related field; or equivalent experience.
• 2-5 years of experience in training, instructional design, LMS administration, or related learning functions.
• Knowledge of training and development practices, including familiarity with various learning modalities.
• Proficiency with learning management systems.
• Experience in instructional design and authoring tools.
• Exceptional written and verbal communication skills.
• Strong interpersonal skills and effectiveness in collaborating with SMEs and cross‑functional partners at all levels of the organization.
• Established background in delivering high‑quality customer service.
• Demonstrated project management abilities, including planning, organization, prioritization, and meeting deadlines.
• Skilled at translating complex information into clear, learner‑friendly content.
• Ability to analyze situations, anticipate potential issues, and propose practical alternative solutions and approaches to challenges.
• Exhibits a strong sense of urgency and adaptability, with the ability to manage and prioritize multiple tasks, projects, and initiatives to meet deadlines in a dynamic environment.

#LI-BV1

Preferred Skills

• Experience in Articulate Storyline or Rise 360. 
• Experience in Adobe Premiere and Photoshop.
• Proficiency with UKG Pro Learning or Schoox.
• Certifications and Licenses: APTD, CPTD, Instructional Design Certificate.

Benefits & Compensation

Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.