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Panera Bread

Fast-casual bakery, catering, delivery

Director – Information Technology PMO

IT Project ManagementConfirmed live in the last 24 hours
Full-timeNewton, MA, USA$155.5k - $186.6k /yr

About the Job

Requirements

  • A bachelor's degree in Information Technology, Business Administration, Finance, Engineering, or a related field is required.
  • At least 10 years of progressive experience in IT project, program, or portfolio management is required.
  • At least 5 years of leadership experience managing PMO, portfolio management, or enterprise governance functions is required.
  • Demonstrated experience leading enterprise-scale project portfolios is required.
  • Experience with project portfolio management tools, resource planning, and financial management processes is required.
  • Strong knowledge of governance frameworks, project methodologies, and portfolio management practices is required.
  • Experience presenting to executive leadership and facilitating strategic decision-making is required.

Responsibilities

  • Own and manage the enterprise IT project portfolio, ensuring alignment with corporate and IT strategic objectives.
  • Facilitate portfolio prioritization and investment decisions in partnership with IT and business leadership.
  • Establish portfolio management practices that balance strategic initiatives, mandatory projects, operational commitments, and available resources.
  • Maintain visibility into portfolio health, risks, dependencies, funding status, and value realization.
  • Drive quarterly and annual portfolio planning processes.
  • Establish governance frameworks that ensure projects align with approved business priorities, technology strategy, architecture standards, and funding decisions.
  • Lead project intake, evaluation, and approval processes.
  • Facilitate governance committees and executive steering reviews.
  • Develop decision-making frameworks that support prioritization, funding, and trade-off discussions.
  • Ensure adherence to project management methodologies, stage-gate controls, and governance standards.
  • Lead enterprise IT resource planning and capacity management processes.
  • Partner with IT Directors and functional leaders to evaluate resource demand, skills gaps, and allocation needs.
  • Recommend prioritization decisions based on resource availability, business value, risk, and strategic alignment.
  • Drive workforce planning initiatives that support both short-term delivery and long-term strategic objectives.
  • Monitor resource utilization and portfolio capacity metrics.
  • Develop executive dashboards and reporting that provide actionable insights into portfolio performance.
  • Establish key performance indicators for portfolio health, project delivery, investment effectiveness, and resource utilization.
  • Provide regular portfolio updates to executive leadership, steering committees, and governance forums.
  • Monitor project financials, budget performance, and forecast accuracy.
  • Identify portfolio risks and drive mitigation strategies across projects.
  • Build and lead a high-performing PMO organization consisting of project managers, portfolio analysts, and PMO support resources.
  • Define standards, templates, methodologies, and tools that drive consistency across IT initiatives.
  • Promote best practices in project, program, and portfolio management.
  • Drive continuous improvement of PMO processes, governance frameworks, and reporting capabilities.
  • Champion adoption of project portfolio management tools and data-driven decision-making.
  • Partner closely with business leaders, IT executives, finance, architecture, security, and delivery teams.
  • Facilitate discussions that balance competing priorities and resource demands.
  • Serve as a trusted advisor to senior leadership regarding portfolio investment decisions and execution risks.
  • Build strong relationships across the enterprise to improve collaboration and transparency.
  • Lead through influence and collaboration across multiple IT and business functions.
  • Foster a culture of accountability, transparency, and disciplined execution.
  • Promote data-driven decision-making and objective prioritization.
  • Drive organizational alignment around strategic objectives and portfolio commitments.
  • Develop PMO talent and build portfolio management capability across the organization.

Desired Qualifications

  • A master's degree, MBA, or related discipline is preferred.
  • PMP, PgMP, PfMP, PMI-ACP, SAFe SPC, SAFe LPM, or equivalent certification is preferred.
  • Experience implementing Lean Portfolio Management or Agile Portfolio Management practices is preferred.
  • Experience leading PMO transformation initiatives is preferred.
  • Strong financial planning and investment governance experience is preferred.

About the Company

Panera Bread

Fast-casual bakery, catering, delivery

Panera Bread operates as a fast-casual bakery-café brand that serves freshly prepared, clean-food meals. Its offering spans a diverse, chef-crafted menu with baked goods and café-style dishes, available through in-store dining and multiple digital channels. The product works via a combination of made-to-order menu items and a broad omni-channel system—including mobile ordering, catering, Rapid Pick-Up, curbside pickup, and delivery—to enhance convenience for customers. Panera differentiates itself through its emphasis on high-quality, clean ingredients, bakery heritage, and a tech-enabled customer experience, backed by a multi-brand portfolio under Panera Brands and ownership by JAB Holding Company. The company aims to make good, nutritious food accessible and easy to obtain across North America by continuously improving the dining and ordering experience through technology and operations.

Company size
10,001+
Company stage
IPO
Headquarters
St. Louis, MO
Founded
1981

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