Full-Time

Bilingual Client Technical Support: French/English

Confirmed live in the last 24 hours

Interactive Brokers

Interactive Brokers

1,001-5,000 employees

Trading platform with advanced liquidity tools

Fintech

Junior

Chicago, IL, USA

Required Skills
Communications
Android Development
Linux/Unix
Requirements
  • Bachelor’s degree, preferred if in a technical field
  • 1+ years in client facing support role
  • 1+ years of experience working with Windows, and Mac, software support, connectivity support
  • Excellent verbal and written communication skills and the ability to work effectively in a team environment
  • Experience working with support ticketing systems
  • Adaptable to a constantly changing technical environment
  • Initiative and desire to learn new skills/technologies and remain up to date with the latest trends; real passion for solving technical problems
  • Experience with financial products and services is a plus
  • Excellent command of written and spoken English & French
Responsibilities
  • Providing support to clients through phone, chats, and tickets
  • Technical and functional support for the Interactive Brokers’ platforms
  • Desktop applications (Windows, macOS, and Linux)
  • Mobile applications (Android, and iOS)
  • Troubleshooting and support for Interactive Brokers’ web-based offerings
  • Problem management with focus on wide scale technical issues

Interactive Brokers LLC offers a comprehensive trading platform with a focus on liquidity and global products, leveraging over 45 years of trading technology expertise. The main technologies used include advanced trading tools and a focus on liquidity.

Company Stage

IPO

Total Funding

N/A

Headquarters

Greenwich, Connecticut

Founded

1977

Growth & Insights
Headcount

6 month growth

3%

1 year growth

5%

2 year growth

18%

Benefits

Competitive Pay with discretionary bonus packages which include company stock grants

Comprehensive Health Plans that include extensive Vision, Dental and Prescription coverage

Daily Lunch Allowance

401K Retirement Savings Plan (generous company match)

Wellness Incentives

Flexible Spending Accounts

Paid Personal Time and Sick Leave