Outbound Account Executive - SMB

About Uber Eats

People deserve seamless connection to their favorite flavors, everyday essentials, and local neighborhoods. Since our launch, Uber Eats has been on a mission to deliver exactly that. Our powerhouse platform connects millions of consumers with over 1 million partner merchants globally - redefining convenience by delivering everything from neighborhood culinary staples to fresh groceries and retail items right to people's doorsteps.

As we continue to accelerate our marketplace growth, two things remain essential to our success: our resilient people and our fast-paced culture. Today, we are expanding our global footprint by empowering brilliant sales professionals who love hunting for new opportunities, partnering with local businesses, and turning territory potential into thriving market realities. We are looking for driven closers who want to build the future of local commerce with us.

About the Role

As an Outbound Account Executive for Uber Eats, you are the hyper-growth engine driving our marketplace forward. This role operates on a hybrid working model based out of our London (Aldgate East) office. Managing select leads in a strategic geography, you will own a true 360 outbound sales cycle, discovering the opportunity, pitching, and closing partnerships with local restaurants and independent merchants.

While primarily focused on new business acquisition, this role includes strategic elements of account management, ensuring your newly signed partners are nurtured, optimized, and set up for long-term commercial success on our platform. This is a fast-paced SMB sales team where you will succeed by mastering your pipeline, leveraging data to drive territory growth, and demonstrating deep commercial acumen to understand our partners and sell effectively, ultimately delivering massive value to independent restaurant owners. 

What you’ll do:

• 360 Territory Ownership: Execute a structured operational plan to hit acquisition quotas. Map market data, industry trends, and local business news to identify high-value targets while leveraging cultural intelligence to build trust across a diverse merchant pool.
• High-Velocity Outbound Activity: Drive a high volume of daily cold calling and emailing to build a healthy pipeline, consistently progressing deals through every stage of the sales cycle.
• Rigorous Data & Pipeline Hygiene: Maintain accurate data in CRM with diligent follow-ups, detailed meeting notes, and clear next steps. Monitor dashboards to ensure consistent engagement, preventing deals from becoming inactive.
• Account Management & Partner Optimization: Act as a strategic partner to merchants during and post-onboarding; evaluate business impact, manage initial partner health, and use upsell frameworks to introduce additional Uber products that maximize mutual value.
• Forecasting & Reporting: Partner with leadership to review pipeline health, deliver accurate performance forecasting, and maintain complete business visibility.
• Cross-Functional Collaboration: Build strong relationships with internal teams to streamline the merchant launch experience and clearly report territory performance to your manager.

Who you'll be:

• Experience & Track Record: 1+ years of professional sales experience in a high-velocity, quota-carrying role (B2B, SMB, SaaS, digital ad, restaurant, or retail preferred) with a proven track record of hitting or exceeding monthly/quarterly targets.
• Full 360 Sales Cycle Mastery: Proven capability managing the full end-to-end cycle, from proactive prospecting and market mapping to identifying needs, negotiating commercial structures, and transitioning relationships into early-stage account management.
• Soft Skills & Drive: Excellent communication, active listening, and presentation skills. Must be a resourceful problem-solver who can overcome objections with creative perseverance in a fast-paced environment.
• Product Expertise: Confidently handle routine product questions and platform objections by demonstrating deep marketplace expertise.
• Deal Structuring & Upselling: Propose basic commercial deal structures and follow existing upsell frameworks to maximize the mutual value of the partnership from day one.
• Customer-Centric Growth: Scope out complex merchant problems and evaluate the robust business impact your solution provides to ensure long-term partner satisfaction.

Preferred Qualifications 

• CRM & Tech Proficiency: Proficiency in Salesforce with strong data management habits to prevent pipeline stagnation and maintain strict pipeline hygiene.
• Education & Industry Plus: Bachelor’s degree in Business, Marketing, or a related field is preferred; deep familiarity with the food delivery, hospitality, restaurant, or retail industries is a major plus.