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Whaley Foodservice

Commercial kitchen equipment service and parts

Lead Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeAugusta, GA, USA$28 - $35 /hr

About the Job

Requirements

  • Three years of installation experience with combined commercial kitchen equipment and/or HVACR equipment, such as RTUs and chillers.
  • Must be at least 18 years of age.
  • Must pass a satisfactory background check and drug screen.
  • Must have a valid driver's license and a driving record that meets the company's safety standards.
  • Ability to lead and/or work within a team.
  • Ability to work nights and weekends.
  • Ability to accurately diagnose and troubleshoot mechanical and electrical systems.
  • Ability to travel extensively each day to work sites.
  • Ability to lift and/or move up to 50 pounds regularly and up to 100 pounds frequently with assistance and lifting equipment.
  • Ability to work in high- and low-temperature environments and perform repeated bending, twisting, stooping, kneeling, and ladder climbing, with caution around electrical, steam, and high-heat units and use required safety equipment.

Responsibilities

  • Mentor, lead, and motivate team members to work safely, productively, and efficiently.
  • Install commercial HVACR and kitchen equipment according to manufacturer specifications.
  • Design and fabricate ducts and duct fittings as required.
  • Communicate professionally with customers and team members regarding repairs and status updates.
  • Communicate parts orders to the branch.
  • Accurately and promptly document parts, work orders, and timesheets.
  • Maintain the service vehicle, tools, and uniforms in accordance with policies and procedures.
  • Perform other duties as assigned.

Desired Qualifications

  • A plumbing background is a plus.
  • Contractor, journeyman, and/or HVAC certification is a plus.
  • Strong customer service skills.
  • Strong attention to detail.

About the Company

Whaley Foodservice

Commercial kitchen equipment service and parts

Whaley Foodservice provides service and maintenance for commercial kitchen equipment and offers OEM replacement parts through Whaley Parts & Supply. The company supports the foodservice industry with technical expertise, spare parts, and parts sourcing since 1944. It emphasizes dependable customer service and expert support as core capabilities, highlighted by recognition as a top South Carolina company. The key differentiators are its long track record, focus on authentic OEM parts, and a people-first approach to service. The goal is to be a trusted partner that keeps commercial kitchens running smoothly by delivering reliable maintenance, genuine parts, and responsive technical assistance.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Lexington, KY
Founded
1944

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